Infection outbreak Incidents - Holywood Care Home (1 January to 31 December 2019)
Dear Public Health Agency for Northern Ireland,
I seek the following information under the Freedom of Information act, concerning the reported outbreaks of infection, in Holywood Care Home (Four Seasons).
1. Please confirm whether Holywood Care Home (Four Seasons) reported any outbreaks of infection last year, between 1 January to 31 December 2019.
2. How many outbreaks of infection did Holywood Care Home report, between 1 January to 31 December 2019?
3. For each reported incident of infection reported by Holywood Care Home, please give the date it occurred and specify the exact type of infection reported. For example Respiratory (Pneumonia, Flu, RSV etc), MRSA, Clostridium difficile, E.coli, Pseudomonas aeruginosa.
4 Please detail what action was taken to identify the source and cause of the infection outbreak for each incident reported between 1 January to 31 December 2019.
5. Please detail what action was taken to prevent a reoccurrence of each of the reported infection outbreaks.
Yours faithfully,
Dr Roger Corder
“This email is covered by the disclaimer found at the end of the message.”
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Dear Mr Corder,
Ref: Freedom of Information Request No. 25/20
Thank you for your request for information. Your request was received by the Public Health Agency on 03/06/2020. This request will be processed under the terms of the Freedom of Information Act 2000, within the statutory timescale of 20 working days. While we will endeavour to provide you with a response within this timescale, in the event of disruption to services due to COVID-19 there may be delays. Should any delays arise, we will endeavour to keep you informed with a revised, estimated date for response. We appreciate your patience and understanding during this time.
The leaflet attached is provided for your information and tells you about the legislation and our procedures for dealing with requests for information.
If you have any queries about this communication, please do not hesitate to contact me. It would be helpful if you could quote the reference number above in any future communications relating to this request for information.
I trust you find this helpful.
Yours sincerely,
Rebecca Murray
OBO
Janine Watterson
Assistant Governance Manager | 12–22 Linenhall Street | Belfast | BT2 8BS | Tel No: 028 9536 2578
“This email is covered by the disclaimer found at the end of the message.”
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Dear Mr Cordner,
Ref: Freedom of Information Request No. 22/20
Further to your request for information, I wish to advise you that given the current COVID-19 situation, staff within the PHA, who would normally be working in the department where information requests such as yours are dealt with, are involved in other duties to assist with the current situation. It will therefore be some time before we will be able to provide you with a response.
I would ask that you bear with us during this time, and I can assure you that as soon as we are in a position to deal with your request we will do so.
In the meantime, if you have any queries, please do not hesitate to contact us using the PHA Freedom of information email address: [email address]
quoting the above reference number.
Thank you for your understanding in this matter.
Karen Braithwaite
Senior Operations Manager
Dear Foi Pha,
I would appreciate a reply to my FOI request when it is possible.
Yours sincerely,
Roger Corder
Dear Foi Pha,
How much longer will it take to reply to my FOI request?
Yours sincerely,
Roger Corder
“This email is covered by the disclaimer found at the end of the message.”
________________________________
Dear Mr Corder,
REF: FOI 2220
As advised in our emails of 4th and 12th June 2020, PHA staff who would normally be working in the department where information requests such as yours are dealt with are currently involved in other duties to assist with the current covid 19 situation. Unfortunately, this has led to a delay in responding to your information request.
Please be assured that the PHA is processing your request and a response will be forwarded to you as soon as possible.
Thank you for your understanding in this matter.
Rebecca Murray
OBO
Janine Watterson
Assistant Governance Manager
Dear Foi Pha,
Can you let me know when a reply to my FOI request is possible?
Yours sincerely,
Roger Corder
“This email is covered by the disclaimer found at the end of the message.”
________________________________
Dear Mr Corder,
We apologise for our delay in response, as previously advised PHA staff who would normally be working in the department where information requests, such as yours, are dealt with continue to be involved in other duties to assist with the current covid 19 situation which unfortunately has led to a delay in responding to you.
I would again assure you that your request is being processed and a response will be forwarded to you as soon as possible.
Thank you for your understanding in this matter.
Rebecca Murray
OBO
Janine Watterson
Assistant Governance Manager
“This email is covered by the disclaimer found at the end of the message.”
________________________________
Dear Dr Corder
Ref: Freedom of Information Request No. 25/20
Please find attached PHA’s response to your Freedom of Information request.
We apologise for our delay in responding, you will appreciate that the PHA is experiencing unprecedented demand on both its personnel and resources at this time and your patience and understanding is recognised and appreciated.
If you have any queries about this communication, please do not hesitate to contact me. It would be helpful if you could quote the reference number above in any future communications relating to this request for information.
Yours sincerely
Janine Watterson
Assistant Governance Manager | Public Health Agency | 4th Floor, 12-22 Linenhall Street | Belfast |BT2 8BS
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