Index of universal credit training materials
Dear Department for Work and Pensions,
Please provide an index list of the names and reference numbers (e.g. UCDM34) of the different training material products in the authorised catalogue for work coaches, case managers and decision makers.
Yours faithfully,
Rosie Mears
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Dear Rosie Mears,
I am writing in response to your request for information, received 10th
October.
Yours sincerely,
DWP Central FoI Team
Dear Department for Work and Pensions,
Please provide the following training material products in order of priority starting at the top and going down the list until I reach the cost limit (including the cost limit after aggregating my requests as detailed in FOI2022/90113).
UC17GEN Benefit Cap
UC30GEN Backdating a claim
UCDM09 16/17 Year Olds - DM Workbook
UCDM41 Students
UCDM13 Housing Costs for Decision Makers
UC41 Students
UC14 Housing
UC53WC Case management
DMA01 Foundation Role of the Decision Maker (OLT4558)
UCDM18 Writing Decisions
OLT2420 Part 1 Introduction to Habitual Residence Test
UC08 Roles and Responsibilities of the WC
UC02 Introduction to Decision Making
DMA02 Foundation Law and Guidance (OLT4559)
OLT2421 DMA Right to Reside and Habitual Residence Test - Workshop
Yours faithfully,
Rosie Mears
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of the FOI Act 2000, you can normally expect a response within 20 working
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Dear Rosie Mears,
I am writing in response to your request for information, received 1st
December.
Yours sincerely,
DWP Central FoI Team
Dear Department for Work and Pensions,
Your response indicated that providing the information I asked for in my original request would exceed the cost limit. I have therefore reduced my request in scope by reducing the number of products requested.
Please provide the following training material products:
UC17GEN Benefit Cap
UC30GEN Backdating a claim
UCDM09 16/17 Year Olds - DM Workbook
UCDM41 Students
UCDM13 Housing Costs for Decision Makers
UC53WC Case management
UCDM18 Writing Decisions
UC08 Roles and Responsibilities of the WC
Yours faithfully,
Rosie Mears
Thank you for contacting the Department for Work and Pensions (DWP).
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Dear Rosie Mears,
I am writing in response to your request for information, received 18th
January.
Yours sincerely,
DWP Central FoI Team
Dear Department for Work and Pensions,
Your response indicated that providing the information in my revised request would exceed the cost limit. I have reduced the scope of my request further by reducing the number of products requested.
Please provide the following training material products:
UC17GEN Benefit Cap
UCDM13 Housing Costs for Decision Makers.
You have indicated that you can reduce the cost of complying with the request by not providing the guidance links with the training material products. Please provide the links to UC guidance. Please do not provide the links to Advice for Decision Makers as this is publically available.
Yours faithfully,
Rosie Mears
Thank you for contacting the Department for Work and Pensions (DWP).
This is an automated confirmation that your request for information has
been received by the DWP Freedom of Information mailbox and will be
processed accordingly.
Please note that this mailbox is for Freedom of Information (FOI) or
Internal Review (IR) requests only – If you have submitted a non FOI or IR
related email then we may not be able to action it.
Timescales for responding
Freedom of Information (FOI) Requests
If your email is a valid FOI request, as per Section 8 of the FOI Act
2000, you can normally expect a response within 20 working days.
Internal Review (IR) Requests
You can normally expect a response within 20 working days.
We will respond to all valid FOI and IR requests within our statutory
timescales, if we are unable to do so then we will contact you to explain
why. Please note that we are not able to process your FOI or IR request in
any shorter timescales that you may indicate.
Receiving a response from us
Please note that email FOI and IR responses will be issued from
[email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk by your email account
provider.
Further Information
Should you have any further queries in connection with your FOI or IR
request please contact us.
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Our ref: FOI2023/15155
Dear Rosie Mears,
Thank you for your request for information which was received on 23rd
February. Your request is being considered under the terms of the Freedom
of Information Act 2000.
The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore aim to reply by 24th March.
Please remember to quote the reference number above in any future
communications.
Yours sincerely,
People, Capability FOI
Dear Rosie Mears,
I am writing in response to your request for information, received 23rd
February.
Yours sincerely,
DWP Central FoI Team
Dear Rosie Mears,
I am writing in response to your request for information, received 23rd
February.
Yours sincerely,
DWP Central FoI Team
Dear Rosie Mears,
I am writing in response to your request for information, received 23rd
February.
Yours sincerely,
DWP Central FoI Team
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Meghan Coopey left an annotation ()
Surely the DWP has a well maintained document library?
Why should it take in excess of 3.5 working days to provide the requested information?