Incidents Involving Security Staff in an Acute Trust Setting

The request was successful.

Matt O'Donoghue

Dear NHS Acute Hospital Trust,

I am a journalist who is investigating issues around incidents involving patients and Hospital Security Staff. This request has been placed with all NHS Acute Hospital Trusts in the UK.

Your response will be consolidated with all others to be used as part of a report that has been commissioned by a broadcaster.

Using the Freedom of Information Act, please could you provide the following data:

1/ do you employ your own security staff or are they supplied by an external provider?
2/ over the past three years, year on year, how many incidents of alleged physical and verbal abuse against patients by security staff have been logged by your Trust?
3/ over the past three years, year on year, how many of these incidents were alleged to have taken place in Accident and Emergency?
4/ are all these incidents logged and, if so, what system does your Trust use - eg: DATIX
5/ how were these incidents described; eg: physical, verbal, restraint etc ...
6/ year on year, and for the past three years, how many of these incidents were investigated?
7/ year on year, and for the past three years, what were the outcomes of these investigations?

Thank you for your time and consideration.

Yours faithfully,

Matt O'Donoghue

geh@infreemation.co.uk, George Eliot Hospital NHS Trust

Dear Matt ODonoghue

Request FOI/225

Further to your request received on 03/06/2021, I confirm that the Trust
has now considered your request under the Freedom of Information Act 2000.

 

The Trust confirms that it holds the requested information. Please see the
response below

 

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1/ do you employ your own security staff or are they supplied by an
external provider? - We employ our own Security Staff
2/ over the past three years, year on year, how many incidents of alleged
physical and verbal abuse against patients by security staff have been
logged by your Trust? 1- 2019
3/ over the past three years, year on year, how many of these incidents
were alleged to have taken place in Accident and Emergency? 0
4/ are all these incidents logged and, if so, what system does your Trust
use - eg: DATIX 
5/ how were these incidents described; eg: physical, verbal, restraint etc
...Verbal 
6/ year on year, and for the past three years, how many of these incidents
were investigated? 1/all
7/ year on year, and for the past three years, what were the outcomes of
these investigations? - was deemed reporter had misinterpreted the
incident.

 

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If you are unhappy with the service you have received in relation to your
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response or contact [email address

 

If after going through the Trusts Internal Review process you are still
not satisfied, you can contact the Information Commissioner direct.

 

Information Commissioner
Helpline: 0303 123 1113
Wycliffe House 01625 545 745
 
Water Lane [1][email address]
Email:
Wilmslow [2]www.ico.org.uk
Website:
Cheshire SK9 5AF

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purpose of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder.

 

the Trust publishes Access to Information requests and responses on its
online Disclosure Log. Only requests deemed to be in the public interest
will be included and any request included within this log will be
anonymised accordingly.

 

Yours 

FOI Team

George Eliot Hospital NHS Trust

References

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