Incidents Involving Security Staff in an Acute Trust Setting
Dear NHS Acute Hospital Trust,
I am a journalist who is investigating issues around incidents involving patients and Hospital Security Staff. This request has been placed with all NHS Acute Hospital Trusts in the UK.
Your response will be consolidated with all others to be used as part of a report that has been commissioned by a broadcaster.
Using the Freedom of Information Act, please could you provide the following data:
1/ do you employ your own security staff or are they supplied by an external provider?
2/ over the past three years, year on year, how many incidents of alleged physical and verbal abuse against patients by security staff have been logged by your Trust?
3/ over the past three years, year on year, how many of these incidents were alleged to have taken place in Accident and Emergency?
4/ are all these incidents logged and, if so, what system does your Trust use - eg: DATIX
5/ how were these incidents described; eg: physical, verbal, restraint etc ...
6/ year on year, and for the past three years, how many of these incidents were investigated?
7/ year on year, and for the past three years, what were the outcomes of these investigations?
Thank you for your time and consideration.
Yours faithfully,
Matt O'Donoghue
Dear Mr O’Donoghue
I am writing to acknowledge receipt of your email dated 3^rd June 2021
requesting information under the Freedom of Information Act (2000)
regarding security
Your reference number is 137-2122 please quote this number on any
correspondence.
The University Hospitals of North Midlands Trust is committed to the
Freedom of Information Act 2000.
However, the NHS is facing unprecedented challenges relating to the
coronavirus (COVID-19) pandemic at the current time. Understandably, our
resources have been diverted to support our front-line colleagues who are
working tremendously hard to provide care for our patients, and to those
in need of our services.
We strive to be transparent and to work with an open culture. But at this
time, whilst care of our patients and the safety of our staff takes
precedent, it is likely that responses to some requests for information
will be delayed. We apologise for this position in advance, and will
endeavour to provide you with as much information as we can, as soon as we
are able.
The Information Commissioners Office has recognised the current situation
in the NHS
The FOI Act sets out a twenty working day timescale for requests to be
completed by. We will always try to complete your request within this
timeframe. We will let you know whether the Trust holds the information
you have requested, and we will contact you as soon as possible if we are
delayed in our response for some reason. If we require further information
from you or we need you to further explain your request before we can
continue to process it we will also contact you.
Please note:
· The Freedom of Information Act does not provide access to
personal records. This sits within Access to Medical Records. They can be
contacted via Ministries Office [1][email address]
· If we request any clarification from you to help us respond to
your request, the 20 working day deadline freezes until the requested
clarification has been received.
· If we suspect that the request has come from a Pseudonym (false
name) we will request proof of identity before processing your request, as
provision of a Pseudonym invalidates a request.
The authority can combine related requests received within a period of 60
consecutive days from:
(section 12 exemption)
• The same person or
• People who appear to be acting in concert or in pursuance
of a campaign.
Yours,
Data, Security and Protection
University Hospitals of North Midlands NHS Trust
References
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1. mailto:[email address]
Dear Mr O’Donoghue,
Please find the response to your FOI request attached
Many thanks,
DSP Team
University Hospitals of North Midlands
NHS Trust
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