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Incidents Involving Security Staff in an Acute Trust Setting

Matt O'Donoghue made this Freedom of Information request to Sandwell and West Birmingham Hospitals NHS Trust as part of a batch sent to 205 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Matt O'Donoghue to read a recent response and update the status.

Matt O'Donoghue

Dear NHS Acute Hospital Trust,

I am a journalist who is investigating issues around incidents involving patients and Hospital Security Staff. This request has been placed with all NHS Acute Hospital Trusts in the UK.

Your response will be consolidated with all others to be used as part of a report that has been commissioned by a broadcaster.

Using the Freedom of Information Act, please could you provide the following data:

1/ do you employ your own security staff or are they supplied by an external provider?
2/ over the past three years, year on year, how many incidents of alleged physical and verbal abuse against patients by security staff have been logged by your Trust?
3/ over the past three years, year on year, how many of these incidents were alleged to have taken place in Accident and Emergency?
4/ are all these incidents logged and, if so, what system does your Trust use - eg: DATIX
5/ how were these incidents described; eg: physical, verbal, restraint etc ...
6/ year on year, and for the past three years, how many of these incidents were investigated?
7/ year on year, and for the past three years, what were the outcomes of these investigations?

Thank you for your time and consideration.

Yours faithfully,

Matt O'Donoghue

SWBH-GM-FOIREQUESTS (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Dear Matt,

Freedom of Information Request F21/0126

Thank you for your freedom of information request we apologise for the delay your request was sent to our Junk e-mail inbox we have now received it.

Your request will now be considered in accordance with the Freedom of Information Act 2000. You will receive a response within the statutory timescale of 20 working days after the date of receipt as defined by the Act, subject to the information not being exempt or containing a reference to a third party. In some circumstances we may be unable to achieve this deadline. If this is likely you will be informed and given a revised timescale at the earliest opportunity.

In some cases there may be a fee payable for the retrieval, collation and provision of the information you request. If this is the case you will be informed and the 20 working day timescale will be suspended until we receive payment from you. If you choose not to make payment then your request will remain unanswered.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.
Your request for information may be delayed due to urgent operational responses to dealing with Public Health priorities.

We apologise for any inconvenience this may cause, we do remain committed to responding to your request and will respond as soon as we are able.

Trust's across the country have refocused resources to assist frontline staff to combat Covid-19 during this difficult period. The Trust will not be in a position to respond to certain FOI requests due to the increasing operational pressures.

Please could you confirm whether you still wish to have this processed as an FOI request, in light of the already burdensome situation on the NHS?

Thank you in advance of your support.

Kind regards

Freedom of Information Office
: [Sandwell and West Birmingham Hospitals NHS Trust request email]
+ Trust Headquarters, Health and Wellbeing Centre, Sandwell General
+ Hospital, Lyndon, West Bromwich B71 4HJ

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ISLAM, Mohammed (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Dear Matt,

Freedom of Information Request F21/0126

Thank you for your freedom of information request received on 03 June 2021.

As you are aware Trust's across the country have refocused resources to assist frontline staff to combat Covid-19 during this difficult period and we have been no different, so apologies for the delay in providing a response to your FOI request.
Given that your request was made some considerable time again, before expanding further effort to obtain the information you require, I would be grateful if you could confirm, within the next 5 working days, if you still require this information. If not then the request will automatically be closed.

If you still require the information we will progress this as quickly as we can, but do appreciate your patience with this.

Thank you in advance of your support.

Kind regards

Freedom of Information Office
: [Sandwell and West Birmingham Hospitals NHS Trust request email]
+ Trust Headquarters, Health and Wellbeing Centre, Sandwell General
+ Hospital, Lyndon, West Bromwich B71 4HJ

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Matt O'Donoghue please sign in and let everyone know.