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Inappropriate Usage Increases

Ashley White made this Environmental Information Regulations request to Yorkshire Water Services Limited
You only have a right in law to access information about the environment from this authority

We're waiting for Ashley White to read a recent response and update the status.

Dear Yorkshire Water Services Limited,

I am writing to you following my recent end of year statement as despite not having used the planned amount and having paid off a debit on the account from the previous statement my usage plan has gone up 5000 litres for next year.

I am separate to this enquiry having my individual account looked at but would like to request from yourselves how many accounts finished last year in credit but also had a plan increase as I have?

I appreciate there will be a lot of your accounts on the seasonal fluctuations as previously mentioned so for these would it be possible to get the details of how many did not use all of their plan for the 6 summer months last year and who are now having an increased plan for this year.

Should you require any details confirming please do not hesitate to contact me.
Yours faithfully,
Ashley White

EIR Compliance, Yorkshire Water Services Limited

Reference Number: EIR 818

 

Dear Ashley White,

 

I refer to your request for environmental information submitted to
Yorkshire Water dated 9 May 2024.  

 

We have reviewed your request under the Environmental Information
Regulations 2004.  Following the definition of environmental information
given within the regulations, your request for information does not fall
within the scope of this legislation.  We will consequently not be
providing you with the information you have requested. 

 

For your information, the definition of environmental information we have
used, given as Regulation 2(1), is reproduced below:

(a)            The state of the elements of the environment, such as air
and atmosphere, water, soil, land, landscape and natural sites including
wetlands, coastal and marine areas, biological diversity and its
components, including genetically modified organisms, and the interaction
among these elements;

(b)            Factors, such as substances, energy, noise, radiation or
waste, including radioactive waste, emissions, discharges and other
releases into the environment, affecting or likely to affect the elements
of the environment referred to in (a);

(c)            Measures (including administrative measures), such as
policies, legislation, plans, programmes, environmental agreements, and
activities affecting or likely to affect the elements and factors referred
to in (a) and (b) as well as measures or activities designed to protect
those elements;

(d)            Reports on the implementation of environmental legislation;

(e)            Cost-benefit and other economic analyses and assumptions
used within the framework of the measures and activities referred to in
(c); and

(f)             The state of human health and safety, including the
contamination of the food chain, where relevant, conditions of human life,
cultural sites and built structures inasmuch as they are or may be
affected by the state of the elements of the environment referred to in
(a) or, through those elements, by any of the matters referred to in (b)
and (c).

 

In accordance with the Environmental Information Regulations 2004, if you
are not satisfied with the reply to your request you can ask for an
internal review.  A request for an internal review must be submitted
within 40 working days by contacting the Data Protection Team.

 

If you are not satisfied with the outcome of the internal review you have
the right of appeal to the Information Commissioner who can be contacted
at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF
Tel: 0303 123 1113

Web: http://www.ico.org.uk

 

Thank you for contacting Yorkshire Water.

 

 

Yours sincerely,

Data Protection Team

 

Email: [1][email address]

 

 

 

 

Want to know a bit more about Yorkshire Water? Our website is full of
useful info, from how to apply for a water meter to planning your next
walk at one of our beautiful reservoirs - it’s all at yorkshirewater.com

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and may be unlawful.

Yorkshire Water Services Limited
Registered Office Western House, Halifax Road, Bradford, BD6 2SZ
Registered in England and Wales No 2366682

References

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1. mailto:[Yorkshire Water request email]

We don't know whether the most recent response to this request contains information or not – if you are Ashley White please sign in and let everyone know.