Inappropriate drawings around potholes

Charlie Reynolds made this Freedom of Information request to Buckinghamshire Council

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Buckinghamshire Council.

Charlie Reynolds

Dear Buckinghamshire Council,

I am getting in touch to enquire about the number of reported potholes that have been fixed after people drew inappropriate drawings around them in the last six years ( January 2015 to June 2021).

Could you please specify the areas affected and how long it took for the council to repair the pothole.

Yours faithfully,

Amneet Kaur

Buckinghamshire Council

Dear Charlie Reynolds

 

Thank you for your information request received on 07 July 2021.

 

We can confirm receipt of your request for information and will handle it
under the most appropriate legislation.  Your case reference number is FOI
26975

 

You can expect to receive a response by 04 August 2021.

 

The Council will be in touch if we need any further information.

 

Yours sincerely,

Information Management Team

Buckinghamshire Council

[1][Buckinghamshire Council request email]

[2]A Little Longer

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Buckinghamshire Council

Dear Amneet Kaur

 

Thank you for your information request received on 07 July 2021.

 

Sorry about the name confusion regarding the last email that we sent you.
I have updated our records accordingly and can confirm receipt of your
request for information and will handle it under the most appropriate
legislation.  Your case reference number is FOI 26975. You can expect to
receive a response by 04 August 2021.

 

The Council will be in touch if we need any further information.

 

Yours sincerely,

Information Management Team

Buckinghamshire Council

[1][Buckinghamshire Council request email]

[2]A Little Longer

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

Any views expressed in this email are those of the individual sender and
are not necessarily those of Buckinghamshire Council unless explicitly
stated.

This email and any attachments may contain confidential or privileged
information and is intended solely for the use of the individual or entity
to whom it is addressed. Any confidential, sensitive or protectively
marked material must be handled accordingly.

If you are not the intended recipient you must not disclose, distribute,
copy, print or rely on any of the information contained in the email or
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confidentiality or privilege is not waived or lost. 

Buckinghamshire Council may monitor the contents of emails sent and
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relevant legislation and the Council’s policies and procedures. All such
monitoring will take place in accordance with relevant legislation
including privacy and data protection legislation. For details of how
Buckinghamshire Council uses personal information please see the Council’s
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Buckinghamshire Council has scanned this email and attachments for viruses
but does not accept any responsibilities for viruses once this email has
been transmitted. You should therefore carry out your own anti-virus
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References

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Freedom of Information, Buckinghamshire Council

Dear Mr Kaur

FOI 26975

 

Thank you for contacting Buckinghamshire Council and your request for
information below regarding inappropriate drawings around potholes.

 

Request:
I am getting in touch to enquire about the number of reported potholes
that have been fixed after people drew inappropriate drawings around them
in the last six years (January 2015 to June 2021).  Could you please
specify the areas affected and how long it took for the council to repair
the pothole.

 

This request has been handled under the Freedom of Information Act 2000.

 

Please refer to our response below.
We confirm we hold the information requested; however, we estimate that
compliance with your request would exceed the appropriate costs limit
under section 12 of the Freedom of Information Act 2000.  This is £450 (18
hours at £25 per hour). 

Pothole reports are logged onto our Confirm computer system. 

 

Unfortunately, the information you require is not centrally recorded; we
are unable to extract the data in an easily reportable format. 

Each record would need to be individually reviewed.

 

We estimate it would take an average of 1 minute to retrieve each record,
review it and extract the required information. There are 92,471 records
to check.

 

Please note the number of potholes repaired between 2015 - 2020:

2015 = data not held as we changed operating systems

2016 = 20,819

2017 = 18,447
2018 = 20,939
2019 = 14,216

2020 = 18,050

 At 1 minute per record, the total time required would be 92,471 minutes,
or 1541.18 hours:

 

Number of minutes x number of documents = 92,471 minutes

 

Number of minutes / 60 = 1541.18 hours.

 

We are therefore refusing this request due to the cost/time limitation
under section 12 of the Freedom of Information Act 2000.

 

As part of our Section 16 obligations (“duty to provide advice and
assistance”), we shall be happy to help you refine or narrow down your
request. 

For example, you might wish to limit your request to a more limited
timeframe.

If you have any queries about this letter, please contact me. Please
remember to quote the reference number provided in the subject line of
this email in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you can contact us at [1][Buckinghamshire Council request email] or by
writing to us at

Information Governance
Buckinghamshire Council
The Gateway
Gatehouse Road
Aylesbury
HP19 8FF

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.

 

Generally, the ICO cannot make a decision unless you have exhausted the
internal review procedure provided by Buckinghamshire Council. 

 

You can contact the ICO via their website
[2]https://ico.org.uk/make-a-complaint/ or by writing to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

SK9 5AF 

Alternatively, you can phone them on 0303 123 1113.

 

With kind regards

The Freedom of Information Team

Deputy Chief Executive Directorate

Buckinghamshire Council
New County Offices, Walton Street, Aylesbury, Bucks, HP20 1UA
[3][Buckinghamshire Council request email]

 

 

[4]A Little Longer

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

Any views expressed in this email are those of the individual sender and
are not necessarily those of Buckinghamshire Council unless explicitly
stated.

This email and any attachments may contain confidential or privileged
information and is intended solely for the use of the individual or entity
to whom it is addressed. Any confidential, sensitive or protectively
marked material must be handled accordingly.

If you are not the intended recipient you must not disclose, distribute,
copy, print or rely on any of the information contained in the email or
attachments, and all copies must be deleted immediately. If you do receive
this email in error please notify the sender immediately and note that
confidentiality or privilege is not waived or lost. 

Buckinghamshire Council may monitor the contents of emails sent and
received via its network for the purposes of ensuring compliance with
relevant legislation and the Council’s policies and procedures. All such
monitoring will take place in accordance with relevant legislation
including privacy and data protection legislation. For details of how
Buckinghamshire Council uses personal information please see the Council’s
website.

Buckinghamshire Council has scanned this email and attachments for viruses
but does not accept any responsibilities for viruses once this email has
been transmitted. You should therefore carry out your own anti-virus
checks before opening any documents.

References

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1. mailto:[Buckinghamshire Council request email]
2. https://ico.org.uk/make-a-complaint/
3. mailto:[Buckinghamshire Council request email]