In-Store Emergency Plans

Currently waiting for a response from Sainsbury’s Supermarkets Limited, they must respond promptly and normally no later than (details).

Dear Sainsbury’s Supermarkets Limited,

Please provide any documentation you hold relating to emergency planning for your stores with pharmacies.

Yours faithfully,
Connor A. Gurney

Customer.Service, Sainsbury’s Supermarkets Limited

Thanks for contacting Sainsbury's. This is an automated response to let
you know we've received your email.

We appreciate the time you've taken to get in touch, and one of our
colleagues will reply in person as soon as possible.

For answers to frequently asked questions, why not visit our Help Centre
at [1]help.sainsburys.co.uk.

 

References

Visible links
1.
http://help.sainsburys.co.uk/

Customer.Service, Sainsbury’s Supermarkets Limited

Dear Connor

Thanks for your email.

I've sent your request over to the relevant teams who will contact you
within the next 5 working days about this. 

We appreciate you taking the time to contact us and will be back in touch
as soon as possible.

Kind regards

Sarah Hanna | Sainsbury's Careline
Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
[1][Sainsbury’s request email] | 0800 636 262
twitter.com/sainsburys | facebook.com/sainsburys 

 

 

References

Visible links
1.
http://[Sainsbury’s request email]/

Dear Customer.Service,

Your response to my request is delayed. When can I expect a response?

Yours sincerely,
Connor A. Gurney

Customer.Service, Sainsbury’s Supermarkets Limited

Thanks for contacting Sainsbury's. This is an automated response to let
you know we've received your email.

We appreciate the time you've taken to get in touch, and one of our
colleagues will reply in person as soon as possible.

For answers to frequently asked questions, why not visit our Help Centre
at [1]help.sainsburys.co.uk.

 

References

Visible links
1.
http://help.sainsburys.co.uk/

John Smith left an annotation ()

What are you trying to achieve with all these various requests about emergency plans? For heaven's sake, there was a bomb attack on the Tube today which left dozens of people injured! Are you trying to do the terrorists' job for them?!

Customer.Service, Sainsbury’s Supermarkets Limited

Dear Customer, 

Thanks again for getting in touch. We've forwarded your contact to our
colleagues at LloydsPharmacy. Our colleagues there will contact you as
soon as possible in order to resolve this with you. Alternatively if you'd
like to contact them directly, you can call them on 03456003565  and one
of the team will be more happy to help.

We appreciate you taking the time to contact us.

Kind regards,

Niall O'Callaghan | Sainsbury's Careline
Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
[1][Sainsbury’s request email] | 0800 636 262
twitter.com/sainsburys | facebook.com/sainsburys

 

 

References

Visible links
1. mailto:[Sainsbury’s request email]

Dear Customer.Service,

I am still waiting for a response — when can I expect this?

Yours sincerely,
Connor A. Gurney

Customer.Service, Sainsbury’s Supermarkets Limited

Thanks for contacting Sainsbury's. This is an automated response to let
you know we've received your email.

We appreciate the time you've taken to get in touch, and one of our
colleagues will reply in person as soon as possible.

For answers to frequently asked questions, why not visit our Help Centre
at [1]help.sainsburys.co.uk.

 

References

Visible links
1.
http://help.sainsburys.co.uk/

Customer.Service, Sainsbury’s Supermarkets Limited

Dear Connor

Thanks again for getting in touch. I'm sorry you haven't heard back
from LloydsPharmacy about your query.

We've forwarded your contact onto them again. Our colleagues there will
contact you as soon as possible in order to resolve this with you. 

Alternatively if you'd like to contact them directly, you can call them
on 03456003565 and one of the team will be more happy to help.

We appreciate you taking the time to contact us.

Kind regards

Laura English | Sainsbury's Careline
Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
[1][Sainsbury’s request email] | 0800 636 262
twitter.com/sainsburys | facebook.com/sainsburys

 

 

References

Visible links
1. mailto:[Sainsbury’s request email]

Customer Services,

5 Attachments

[1]cid:image001.png@01D1E341.D72E2500

Dear Mr Gurney

 

Thank you for your email dated 03^rd October 2017 in regards to a request
for information.

 

Please would you elaborate upon your request, providing details of what
information you would like in writing with a signature either scanned and
sent to our email [2][email address] or by post to
the address below:

LloydsPharmacy Customer Care Team

Sapphire Court

Walsgrave Triangle

Coventry

CV2 2TX

 

Thank you for contacting LloydsPharmacy and I look forward to your further
contact.

 

Kind Regards

 

Anthony Popejoy

Customer Care Team

Celesio UK

 

Customer Care:   +44 (0) 345 600 3565 option 2 

Direct:   +44 (0) 24 7643 2726

Fax:   +44 (0) 870 928 9766

Website: [3]www.lloydspharmacy.com

 

Join our community online at:
[4]cid:image002.png@01D278BA.E57BC630[5]cid:image003.png@01D278BA.E57BC630 [6]cid:image004.png@01D278BA.E57BC630 [7]cid:image005.png@01D278BA.E57BC630 [8]LloydsPharmacy.com

--------------------------------------------------------------------------

 

From: Customer.Service [[9]mailto:[Sainsbury’s request email]]
Sent: 03 October 2017 15:58
To: Customer Services
Subject: information request

 

Dear Colleague,

I have forwarded you on a copy of this customer's contact as it is in
relation to a LloydsPharmacy issue.

I have advised the customer that one of your team members will respond to
their query directly. If we can be of any further help to you, please
contact us at the Careline on 0800 63 62 62.

Customer Details
**************************************

Gurney Connor A.

 

[10][FOI #425558 email]

**************************************

We appreciate your assistance.

Kind regards,

Laura English | Sainsbury's Careline
Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
[11][Sainsbury’s request email] | 0800 636 262
twitter.com/sainsburys | facebook.com/sainsburys

 

 

______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit [13]http://www.symanteccloud.com

The below companies are incorporated in England & Wales, and have a
registered office address at Sapphire Court, Walsgrave Triangle, Coventry,
CV2 2TX

*Admenta UK Limited (3011757)
*Lloyds Pharmacy Limited (758153)
*AAH Pharmaceuticals Limited (123458)
*Evolution Homecare Services Limited (874977)
*Betterlifehealthcare Limited (5103296)
*Lloyds Pharmacy Clinical Homecare Limited (2764914)
*MASTA Limited (1830630)
*Medical Advisory Services for Travellers Abroad Limited (4513730)

The below company is registered in Northern Ireland, and has a registered
office address at 2 Marshalls Road, Belfast, BT5 6SR

*Sangers (Northern Ireland) Limited (NI018941)
______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit http://www.symanteccloud.com
______________________________________________________________________

References

Visible links
2. mailto:[email address]
3. http://www.lloydspharmacy.com/
4. http://www.facebook.com/lloydspharmac
5. http://www.twitter.com/lloydspharmac
6. https://plus.google.com/+lloydspharmac
7. http://www.pinterest.com/lloydspharmac
8. http://www.lloydspharmacy.com/
9. mailto:[Sainsbury’s request email]
10. mailto:[FOI #425558 email]
11. mailto:[Sainsbury’s request email]
12. mailto:[email address]
13. http://www.symanteccloud.com/

Dear Customer Services,

Can you please confirm why you would like a copy of my signature? To post this on a public website (alongside your responses) places me at risk of identity theft.

Yours sincerely,
Connor A. Gurney

Customer Services,

Dear Mr Gurney,

Thank you for your further email dated 5th October 2017, detailed below.

Firstly, please accept my sincere apologies for any miscommunication following our previous correspondence to you. It appears that we are unable to locate full details of your enquiry. I am keen to assist you further, in order for me to do that, please can you kindly inform me of full details of your comments, and I will gladly look into this further for you.

Thank you for taking the time to contact LloydsPharmacy and I look forward to hearing from you soon.

Kind Regards

Sianie Johnson
Customer Care Team
Celesio UK

Customer Care: +44 (0) 345 600 3565 option 2
Direct: +44 (0) 24 76625429
Fax: +44 (0) 870 928 9766
Website: www.lloydspharmacy.com

Join our community online at: LloydsPharmacy.com

Sianie,

It would be my pleasure, as this request has been dragging on for nearly two months now. I asked for copies of your store emergency plans and any guidance provided in relation to this.

I received a response yesterday asking for a copy of my signature. As you will note, this conversation is being published to WhatDoTheyKnow.com, and publishing my signature to the world exposes me to the risk of identity theft. I also note that this is not stipulated anywhere in the Freedom of Information Act.

Please let me know if you intend to disclose this information and when I can expect it by. Thank you very much for your time.

Yours sincerely,
Connor A. Gurney

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org