Improved Searches,Minds foccused,Only one having problems

Post Office Limited did not have the information requested.

Dear Post Office Limited,Nick Read,Ben Foat and Kate Gallafent KC have all told the Horizon Inquiry search procedures have improved at POL.On the 16th May 2022 i asked: FOI2022/00350.This concerned Spm being told that they were the only ones having problems with Horizon.Back then you could find no records of it.It seems unlikely that in the last 20 months something has not turned up.Given that a huge number of new people will want to know the answer to this thanks to ITV might I respectfully ask that armed with the improvements described by your people above you have another look for POL staff telling SPM "You are the only one having problems with Horizon?"Thank you,happy new year.

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00001

Dear John O'Sullivan,

Thank you for your request for information which was received on 1st
January. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 30th
January.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear John O'Sullivan,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],Thank you for a reply.Can you confirm that the Post Office FOI department has found no record of Post Office staff or others(Fujitsu call centres,external lawyers etc)telling SPM experiencing losses when attempting to balance Horizon "You are the only one having problems?"This will include Auditors,Investigators and Contract Mangers reports of Branch Visits.To be clear it is not that this didnt happen but that your department has not found any evidence of it.

Yours sincerely,

john o'sullivan

information.rights, Post Office Limited

Dear John O'Sullivan,

Thank you for your email.

As per our response letter to you of 12 February, we have carried out a number of searches in relation to your information requests and have been unable to locate any information within scope. We therefore have nothing further to add to this.

Kind regards,

Data Protection and Information Rights Team

100 Wood Street
London
EC2V 7ER

postoffice.co.uk

show quoted sections

Dear information.rights,Thank you for a reply.You are saying that your Department ,the Post Office Freedom of Information Unit can find no trace of this expression being used by any Post Office employees despite reasonable searches being taken.

Yours sincerely,

john o'sullivan