Improved performance

David Black made this Freedom of Information request to University of Glasgow

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Sir or Madam,

The Secretary of Court at the University of Glasgow sent an email to all staff on 1 June 2009 ("Investing in our future: the Student Lifecycle Project") announcing the procurement of a new Student Information System.

In his email he stated that "Time spent on administrative tasks will be reduced, for both academic and support staff.".

Obviously, no experienced senior manager would make such a claim without readily available evidence to support it.

For this reason I would like to know:

a. What administrative tasks is the Secretary of Court referring to?

b. The time currently spent on each of the above administrative tasks.

c. The expected time that will be spent on each of the above administrative tasks after the new system has been implemented.

Yours faithfully,

David Black

FOI Office, University of Glasgow

1 Attachment

Dear Mr Black,

Further to your Freedom of Information request dated 4 June 2009 at 1936
hours. Please find letter of acknowledgement attached.

You will find that the University's acknowledgement of your information
request is in PDF (Portable Document Format) file(s) attached to this
email.

The PDF file format is used for electronic distribution because it
preserves the look and feel of the original document complete with
fonts, colours, images, and layout. To open a PDF file you can download
a free program called Acrobat Reader and install it onto your computer
by clicking on to the following URL:

http://www.adobe.co.uk/products/acrobat/...

Yours sincerely,

Data Protection and Freedom of Information Office

Direct Line: +44 (0)141 330 2523
Fax: 0141 330 4920

Gilbert Scott Building
University of Glasgow
University Avenue
Glasgow G12 8QQ
G12 8QQ

The University of Glasgow, charity number SC004401

FOI Office, University of Glasgow

2 Attachments

Dear Mr Black,

Please find attached the University's response to your Freedom of
Information (Scotland) Act 2002 request dated 4 June 2009 timed 19:36
hours.

You will find that the University's response to your information
requestis in PDF (Portable Document Format) file(s) attached to this
email.

The PDF file format is used for electronic distribution because it
preserves the look and feel of the original document complete with
fonts, colours, images, and layout. To open a PDF file you can download
a free program called Acrobat Reader and install it onto your computer
by clicking on to the following URL:

http://www.adobe.co.uk/products/acrobat/...

Yours sincerely,

Data Protection and Freedom of Information Office

Direct Line: +44 (0)141 330 2523
Fax: 0141 330 4920

Gilbert Scott Building
University of Glasgow
University Avenue
Glasgow G12 8QQ
G12 8QQ

The University of Glasgow, charity number SC004401