Dear Lewisham Borough Council,

Does Lewisham Borough Council participate in the Impower Index data collection and analysis scheme to increase the quality of citizens’ lives by making meaningful and measurable improvements to local public services?

If the Council is not part of the scheme, will it consider joining to help to test and set priorities and learn from the experiences of other comparable councils to help to improve performance?

If the Council is part of the scheme does the Council share the annual findings and results with residents?

In 2019 where did Lewisham Council sit in the national rankings of measuring the performance of different Councils?

Yours faithfully,

M.Malone

Foi, Customer, Lewisham Borough Council

Dear M Malone,

Re: Freedom of Information Act 2000
Environmental Information Regulations 2004
Reference No: 8108761

Thank you for your recent request.

Your request is being considered and you will receive a response within the statutory timescale of 20 working days, subject to the application of any exemptions. Where consideration is being given to exemptions the 20 working day timescale may be extended to a period considered reasonable depending on the nature and circumstances of your request. In such cases you will be notified and, where possible, a revised time-scale will be indicated. In all cases we shall attempt to deal with your request at the earliest opportunity.

There may be a fee payable for the retrieval, collation and provision of the information requested where the request exceeds the statutory limit or where disbursements exceed £10. In such cases you will be informed in writing and your request will be suspended until we receive payment from you or your request is modified and/or reduced.

Your request may require either full or partial transfer to another public authority. You will be informed if your request is transferred.

If we are unable to provide you with the information requested we will notify you of this together with the reason(s) why and details of how you may appeal (if appropriate).

Please note that the directorate team may contact you for further information where we believe that the request is not significantly clear for us to respond fully.

Kind regards
Corporate Complaints, Casework and Information Governance Team

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Foi, Customer, Lewisham Borough Council

Dear M.Malone

Re: Freedom of Information Act 2000
Environmental Information Regulations 2004
Reference No: 8108761

Thank you for your request for information held by London Borough of Lewisham. I have included below a copy of your request, followed by the Council’s response.

Does Lewisham Borough Council participate in the Impower Index data collection and analysis scheme to increase the quality of citizens’ lives by making meaningful and measurable improvements to local public services?

No

If the Council is not part of the scheme, will it consider joining to help to test and set priorities and learn from the experiences of other comparable councils to help to improve performance?

It may be something we may consider in the future, but currently all resources are being used to cover covid and hospital support. We would not be able to consider this until later in 2021, when it is expected we recover from the pandemic.

If the Council is part of the scheme does the Council share the annual findings and results with residents?

N/a

In 2019 where did Lewisham Council sit in the national rankings of measuring the performance of different Councils?

There were no national ratings for the overall position for Lewisham.

We hope you will find this information helpful.

You are free to use the information provided for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication, requires the permission of the copyright holder. You may apply for permission to re-use this information by submitting a request to [email address]

You have a right of appeal against this response which you can exercise by writing to: Information Governance – 1st floor Town Hall Chambers, Catford, London. SE6 4RU. Or at: [email address]

This must be requested within 40 working days of the date of this response.

If you remain dissatisfied after receiving this decision, you then also have a further right of appeal, which you can make in writing, stating your reasons to the regulating body, the Information Commissioner's Office. Contact details are outlined below:

https://ico.org.uk/global/contact-us/

Telephone: 0303 123 1113.

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours sincerely

Corporate Complaints & Casework Team
London Borough of Lewisham
Address: 1st Floor Laurence House, 1 Catford Road, London, SE6 4RU

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Dear Lewisham Borough Council,

The Impower Index includes a national ranking of all participating councils.

Yours sincerely,

M.Malone

Foi, Customer, Lewisham Borough Council

Your request may be delayed due to urgent operational responses to dealing
with Covid_19 priorities. We apologise for any inconvenience this may
cause, we do remain committed to responding to your request and will
respond as soon as we are able.

Should our response to your request breach the statutory time-frame and
you remain unhappy with our response you have the right to complain to the
Information Commissioners Office and you can contact them at:

[1]https://ico.org.uk/global/contact-us/

Telephone: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

[2][IMG]

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