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Implementation of S167 lists of taxis - Welsh authorities unchanged from B/C to C

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Dear Conwy County Borough Council,

I am writing this Freedom of Information Request in relation to your Council's compliance or otherwise with the Government's statutory guidance on implementation of S165-167 of the Equality Act, relating to taxi services for wheelchair users. All taxi licensing bodies are obliged under S167(6) to have "due regard" to the document "Access for wheelchair users to taxis and private hire vehicles: statutory guidance" at https://www.gov.uk/government/uploads/sy... . The questions I raise below should be interpreted as requests for recorded information under the Freedom of Information Act.

I have previously made two similar requests to you, one in April 2017 and one in November 2017. I am now requesting an update to assess the impact of implementing this legislation, 12 months after it was commenced. Please note: this request is not identical to my previous requests and in any case asks for updated information as of the time of sending the request. It is therefore not appropriate to respond simply "see previous answer" or "situation unchanged".

In response to my previous FOI request on similar matters in November 2017, you indicated that you intended to implement a S167 list, but not necessarily before now (April 2018).

1) The Government guidance states: "Whilst LAs are under no specific legal obligation to maintain a list under section 167, the Government recommends strongly that they do so. Without such a list the requirements of section 165 of the Act do not apply, and drivers may continue to refuse the carriage of wheelchair users, fail to provide them with assistance, or to charge them extra."
Please can you indicate whether you have now implemented a list of wheelchair accessible taxis under your powers set out in Section 167 of the Equality Act 2010, and/or a list of wheelchair accessible private hire vehicles?

2) If you do now have such a list, please provide information in response to the following questions 2a) to 2j):
2a) On what date was it put in place?
2b) The statutory guidance states "The Government therefore recommends that a vehicle should only be included in the authority’s (S167) list if it would be possible for the user of a “reference wheelchair” to enter, leave and travel in the passenger compartment in safety and reasonable comfort whilst seated in their wheelchair."
Is this the definition you have used for a taxi or PHV to be considered wheelchair accessible for the purposes of the list?

2c) The statutory guidance states: "Before drivers can be subject to the duties under section 165 of the Act, the LA must first publish their list of designated vehicles, and clearly mark it as ‘designated for the purposes of section 165 of the Act’. LAs should ensure that their designated lists are made easily available to passengers, and that vehicle owners and drivers are made aware. Lists should set out the details of the make and model of the vehicle, together with specifying whether the vehicle is a taxi or private hire vehicle, and stating the name of operator."
Have you published your list? Is it marked "designated for the purposes of Section 165 of the Act"? Is the make and model of each vehicle listed? Is each vehicle identified as a taxi or a private hire vehicle? Is the name of the operator of each vehicle given in the list? Have you made owners and drivers of vehicles on the list aware that their vehicle has been listed?

2d) The guidance states: "it would also be helpful to include information about the size and weight of wheelchair that can be accommodated, and whether wheelchairs that are larger than a “reference wheelchair” can be accommodated."
Does your list include information on each vehicle as to the size and weight of wheelchair that can be accommodated, and whether wheelchairs larger than a "reference wheelchair" can be accommodated?

2e) The guidance states: "We encourage LAs to provide drivers of taxis and PHVs who are not exempt from the duties with clear guidance on their duties with respect to the carriage of passengers in wheelchairs, either as part of existing driver-facing guidance, or as supplementary communication."
Have you provided non-exempt taxi/PHV drivers with such guidance?

2f) The guidance states: "We recommend that licensing authority rules for drivers are updated to make clear when a meter can and cannot be left running".
Have you updated such rules to make this clear?

2g) The guidance states: "Section 172 of the Act enables vehicle owners to appeal against the decision of a LA to include their vehicles on the designated list. That appeal should be made to the Magistrate’s Court, or in Scotland the sheriff, and must be made within 28 days of the vehicle in question being included on the LA’s published list."
Please tell me how many such applications have been made to the Magistrates Court, and how many have been successful.

2h) How many drivers has the authority prosecuted for discriminatory behaviour contrary to S165 of the Act? How many such prosecutions were successful? What were the sentences?

2i) How many drivers licensed by yourselves have been prosecuted by other people or bodies for failure to comply with S165 of the Act? How many such prosecutions were successful? What were the sentences?

2j) Where drivers have been prosecuted under S165 of the Act, thus affecting their standing as a "fit and proper person", what resultant disciplinary action have you taken in respect of their taxi or private hire vehicle drivers' licenses?

3) If you do not have a S167 list or lists now, please indicate if you still intend to produce such a list.

4) Irrespective of whether you have created a list or not or indeed whether you intend to create such a list, since 2010 you have been obliged to process applications under Section 166 of the Equality Act for driver medical exemptions from the duty to transport and not discriminate against wheelchair users. The Guidance states; "the Act allows LAs to grant exemptions from the duties to individual drivers. These provisions are contained in section 166, and were commenced on 1st October 2010."

4a) How many exemptions have you granted under S166 of the Equality Act 2010?

4b) The guidance states: "We understand that some licensing authorities have already put in place procedures for accessing and exempting drivers, and as an absolute minimum, we think that the evidence provided should be in the form of a letter or report from a general practitioner."
Do you accept or require a letter or report from a GP to process applications for driver exemption under S166?

4c) The guidance states: "The Government’s view is that decisions on exemptions will be fairer and more objective if medical assessments are undertaken by professionals who have been specifically trained and who are independent of the applicant. We would recommend that independent medical assessors are used where a long-term exemption is to be issued, and that LAs use assessors who hold appropriate professional qualifications and who are not open to bias because of a personal or commercial connection to the applicant"
Have you appointed independent medical assessors to determine applications for medical exemption under S166?

4d) Please provide a copy of your application form for driver exemption under S166.

4e) The guidance states: "Section 172 of the Act enables drivers to appeal against the decision of a LA not to issue an exemption certificate. That appeal should be made to the Magistrate’s Court, or a sheriff in Scotland, and must be made within 28 days beginning with the date of the refusal."
How many appeals against refusal to issue S166 exemptions have been heard?

4f) How many appeals against refusal to issue S166 exemptions were successful?

5) The guidance states: "We would therefore recommend that LAs also publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchair into a seat within the vehicle. It should be made clear however that this list of vehicles has not been published for the purposes of section 165 of the Act and drivers of those vehicles are therefore not subject to the legal duties to provide assistance."
Do you currently publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchairs into a seat within the vehicle?

Yours faithfully,

Doug Paulley

Uned Llyw-Gwyb / Info-Gov Unit, Conwy County Borough Council

Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.

Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.

show quoted sections

Dear Uned Llyw-Gwyb / Info-Gov Unit,

Why have you not responded to my FOI request "promptly, and within 20 working days" as required by the Act?

Please do so immediately.

Yours sincerely,

Doug Paulley

Gwasanaethau Rheoleiddio a Thai FOI/Regulatory and Housing FOI, Conwy County Borough Council

1 Attachment

  • Attachment

    HACKNEY CARRIAGE and PRIVATE HIRE DRIVER new application form 17 application 2016.docx

    18K Download View as HTML

Dear Sir

 

I am sorry for the delay in sending the information and apologise for the
late response, if you have any further queries please do not hesitate to
contact us.

 

Please find below and attached information in response to your Freedom of
Information request.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of this response and
should be sent by e-mail or by post to the address below, remembering to
quote the above reference number in any future communications.

Please ensure all email correspondence is sent to the
[1][Conwy Council request email] email address.

 

If you are not content with the outcome of the internal review, or if you
are unhappy with this response you may appeal to the Information
Commissioner’s Office – Wales, 2nd Floor, Churchill House, Churchill Way,
Cardiff, CF10 2HH.

 

Gwasanaethau Rheoleiddio a Thai/ Regulatory & Housing Services   

Cyngor Bwrdeistref Sirol Conwy / Conwy County Borough Council

Gwasanaethau Rheoleiddio a Thai FOI/Regulatory and Housing FOI
[2][email address]

 

show quoted sections

Dear Conwy County Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Conwy County Borough Council's handling of my FOI request 'Implementation of S167 lists of taxis - Welsh authorities unchanged from B/C to C'.

One element of your response doesn't make sense.

In response to my request:

"2e) The guidance states: "We encourage LAs to provide drivers of taxis and PHVs who are not exempt from the duties with clear guidance on their duties with respect to the carriage of passengers in wheelchairs, either as part of existing driver-facing guidance, or as supplementary communication."
Have you provided non-exempt taxi/PHV drivers with such guidance?"

you responded

"No requests for Exemption"

The DFT guidance is written in somewhat of an unhelpful manner. What I was asking was whether you have produced guidance for drivers who are subject to the obligations in question. (I.e. those drivers who are NOT exempt.)

Thank you

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,

Doug Paulley

Uned Llyw-Gwyb / Info-Gov Unit, Conwy County Borough Council

Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.

Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.

show quoted sections

Dear Uned Llyw-Gwyb / Info-Gov Unit,

I have asked the Information Commissioner to conduct an assessment:

Dear ICO

Please conduct a S50 assessment on this request:

https://www.whatdotheyknow.com/request/i...

The authority's response to part of my request (2e) doesn't make
sense.

I've requested an internal review but they haven't completed one, so
please conduct a S50 assessment of their handling of section 2e of my
request.

Thank you

Doug Paulley

Yours sincerely,

Doug Paulley

Uned Llyw-Gwyb / Info-Gov Unit, Conwy County Borough Council

ACK 0134-18 RE s50 ICO

Dear Mr Paulley

I acknowledge receipt of your email below and I will make enquiries.

Apologies for any inconvenience casued.

Derek O'Connor
Rheolwr Llywodraethu Gwybodaeth / Information Governance Manager
Cyngor Bwrdeistef Sirol CONWY County Borough Council
E-Bost / E-Mail: [email address]

 

show quoted sections

Gwasanaethau Rheoleiddio a Thai FOI/Regulatory and Housing FOI, Conwy County Borough Council

 

Dear Sir

Freedom of Information Act 2000 (FOIA) 0134-18 – Outcome of Internal
Review

Thank you for your Internal Review request dated 21/06/18    regarding a
Freedom of Information request in which you asked for:

Dear Conwy County Borough Council,

 

I am writing this Freedom of Information Request in relation to your Council's compliance or otherwise with the Government's statutory guidance on
implementation of S165-167 of the Equality Act, relating to taxi services for wheelchair users. All taxi licensing bodies are obliged under S167(6)
to have "due regard" to the document "Access for wheelchair users to taxis and private hire vehicles: statutory guidance" at
[1]https://www.gov.uk/government/uploads/sy...
. The questions I raise below should be interpreted as requests for recorded information under the Freedom of Information Act.

 

I have previously made two similar requests to you, one in April 2017 and one in November 2017. I am now requesting an update to assess the impact
of implementing this legislation, 12 months after it was commenced. Please note: this request is not identical to my previous requests and in any
case asks for updated information as of the time of sending the request. It is therefore not appropriate to respond simply "see previous answer" or
"situation unchanged".

 

In response to my previous FOI request on similar matters in November 2017, you indicated that you intended to implement a S167 list, but not
necessarily before now (April 2018).

 

1) The Government guidance states: "Whilst LAs are under no specific legal obligation to maintain a list under section 167, the Government
recommends strongly that they do so. Without such a list the requirements of section 165 of the Act do not apply, and drivers may continue to
refuse the carriage of wheelchair users, fail to provide them with assistance, or to charge them extra."

Please can you indicate whether you have now implemented a list of wheelchair accessible taxis under your powers set out in Section 167 of the
Equality Act 2010, and/or a list of wheelchair accessible private hire vehicles?

 

 

2) If you do now have such a list, please provide information in response to the following questions 2a) to 2j):

2a) On what date was it put in place?

 

 

2b) The statutory guidance states "The Government therefore recommends that a vehicle should only be included in the authority’s (S167) list if it
would be possible for the user of a “reference wheelchair” to enter, leave and travel in the passenger compartment in safety and reasonable comfort
whilst seated in their wheelchair."

Is this the definition you have used for a taxi or PHV to be considered wheelchair accessible for the purposes of the list?

 

 

2c) The statutory guidance states: "Before drivers can be subject to the duties under section 165 of the Act, the LA must first publish their list
of designated vehicles, and clearly mark it as ‘designated for the purposes of section 165 of the Act’. LAs should ensure that their designated
lists are made easily available to passengers, and that vehicle owners and drivers are made aware. Lists should set out the details of the make and
model of the vehicle, together with specifying whether the vehicle is a taxi or private hire vehicle, and stating the name of operator."

Have you published your list? Is it marked "designated for the purposes of Section 165 of the Act"? Is the make and model of each vehicle listed?
Is each vehicle identified as a taxi or a private hire vehicle? Is the name of the operator of each vehicle given in the list? Have you made owners
and drivers of vehicles on the list aware that their vehicle has been listed?

 

 

2d) The guidance states: "it would also be helpful to include information about the size and weight of wheelchair that can be accommodated, and
whether wheelchairs that are larger than a “reference wheelchair” can be accommodated."

Does your list include information on each vehicle as to the size and weight of wheelchair that can be accommodated, and whether wheelchairs larger
than a "reference wheelchair" can be accommodated?

 

 

2e) The guidance states: "We encourage LAs to provide drivers of taxis and PHVs who are not exempt from the duties with clear guidance on their
duties with respect to the carriage of passengers in wheelchairs, either as part of existing driver-facing guidance, or as supplementary
communication."

Have you provided non-exempt taxi/PHV drivers with such guidance?

 

 

2f) The guidance states: "We recommend that licensing authority rules for drivers are updated to make clear when a meter can and cannot be left
running".

Have you updated such rules to make this clear?

 

 

2g) The guidance states: "Section 172 of the Act enables vehicle owners to appeal against the decision of a LA to include their vehicles on the
designated list. That appeal should be made to the Magistrate’s Court, or in Scotland the sheriff, and must be made within 28 days of the vehicle
in question being included on the LA’s published list."

Please tell me how many such applications have been made to the Magistrates Court, and how many have been successful.

 

2h) How many drivers has the authority prosecuted for discriminatory behaviour contrary to S165 of the Act? How many such prosecutions were
successful? What were the sentences?

 

2i) How many drivers licensed by yourselves have been prosecuted by other people or bodies for failure to comply with S165 of the Act? How many
such prosecutions were successful? What were the sentences?

 

2j) Where drivers have been prosecuted under S165 of the Act, thus affecting their standing as a "fit and proper person", what resultant
disciplinary action have you taken in respect of their taxi or private hire vehicle drivers' licenses?

 

3) If you do not have a S167 list or lists now, please indicate if you still intend to produce such a list.

 

4) Irrespective of whether you have created a list or not or indeed whether you intend to create such a list, since 2010 you have been obliged to
process applications under Section 166 of the Equality Act for driver medical exemptions from the duty to transport and not discriminate against
wheelchair users. The Guidance states; "the Act allows LAs to grant exemptions from the duties to individual drivers. These provisions are
contained in section 166, and were commenced on 1st October 2010."

 

4a) How many exemptions have you granted under S166 of the Equality Act 2010?

 

4b) The guidance states: "We understand that some licensing authorities have already put in place procedures for accessing and exempting drivers,
and as an absolute minimum, we think that the evidence provided should be in the form of a letter or report from a general practitioner."

Do you accept or require a letter or report from a GP to process applications for driver exemption under S166?

 

4c) The guidance states: "The Government’s view is that decisions on exemptions will be fairer and more objective if medical assessments are
undertaken by professionals who have been specifically trained and who are independent of the applicant. We would recommend that independent
medical assessors are used where a long-term exemption is to be issued, and that LAs use assessors who hold appropriate professional qualifications
and who are not open to bias because of a personal or commercial connection to the applicant"

Have you appointed independent medical assessors to determine applications for medical exemption under S166?

 

4d) Please provide a copy of your application form for driver exemption under S166.

 

4e) The guidance states: "Section 172 of the Act enables drivers to appeal against the decision of a LA not to issue an exemption certificate. That
appeal should be made to the Magistrate’s Court, or a sheriff in Scotland, and must be made within 28 days beginning with the date of the refusal."

How many appeals against refusal to issue S166 exemptions have been heard?

 

4f) How many appeals against refusal to issue S166 exemptions were successful?

 

5) The guidance states: "We would therefore recommend that LAs also publish a list of vehicles that are accessible to passengers in wheelchairs who
are able to transfer from their wheelchair into a seat within the vehicle. It should be made clear however that this list of vehicles has not been
published for the purposes of section 165 of the Act and drivers of those vehicles are therefore not subject to the legal duties to provide
assistance."

Do you currently publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchairs into a
seat within the vehicle?

 

The purpose of an Internal Review is to assess how your Freedom of
Information request was handled in the first instance and to determine
whether the original decision given to you was correct. This is an
independent review: I was not involved in the original decision.

Your original request was submitted on the 02/05/18 and the response was
issued on the 21/06/18. You were advised the following:

1) The Government guidance states: "Whilst LAs are under no specific legal obligation to maintain a list under section 167, the Government recommends strongly
that they do so. Without such a list the requirements of section 165 of the Act do not apply, and drivers may continue to refuse the carriage of wheelchair
users, fail to provide them with assistance, or to charge them extra."

Please can you indicate whether you have now implemented a list of wheelchair accessible taxis under your powers set out in Section 167 of the Equality Act 2010,
and/or a list of wheelchair accessible private hire vehicles?

 

The list is available on our website.

 

[2]http://www.conwy.gov.uk/en/Business/Lice...

 

 

 

2) If you do now have such a list, please provide information in response to the following questions 2a) to 2j):

2a) On what date was it put in place?

 

March 2018

 

2b) The statutory guidance states "The Government therefore recommends that a vehicle should only be included in the authority’s (S167) list if it would be
possible for the user of a “reference wheelchair” to enter, leave and travel in the passenger compartment in safety and reasonable comfort whilst seated in their
wheelchair."

Is this the definition you have used for a taxi or PHV to be considered wheelchair accessible for the purposes of the list?

 

Yes

 

2c) The statutory guidance states: "Before drivers can be subject to the duties under section 165 of the Act, the LA must first publish their list of designated
vehicles, and clearly mark it as ‘designated for the purposes of section 165 of the Act’. LAs should ensure that their designated lists are made easily available
to passengers, and that vehicle owners and drivers are made aware. Lists should set out the details of the make and model of the vehicle, together with
specifying whether the vehicle is a taxi or private hire vehicle, and stating the name of operator."

Have you published your list? Is it marked "designated for the purposes of Section 165 of the Act"? Is the make and model of each vehicle listed? Is each vehicle
identified as a taxi or a private hire vehicle? Is the name of the operator of each vehicle given in the list? Have you made owners and drivers of vehicles on
the list aware that their vehicle has been listed?

 

Yes

 

2d) The guidance states: "it would also be helpful to include information about the size and weight of wheelchair that can be accommodated, and whether
wheelchairs that are larger than a “reference wheelchair” can be accommodated."

Does your list include information on each vehicle as to the size and weight of wheelchair that can be accommodated, and whether wheelchairs larger than a
"reference wheelchair" can be accommodated?

 

No

 

2e) The guidance states: "We encourage LAs to provide drivers of taxis and PHVs who are not exempt from the duties with clear guidance on their duties with
respect to the carriage of passengers in wheelchairs, either as part of existing driver-facing guidance, or as supplementary communication."

Have you provided non-exempt taxi/PHV drivers with such guidance?

 

No requests for Exemption

 

2f) The guidance states: "We recommend that licensing authority rules for drivers are updated to make clear when a meter can and cannot be left running".

Have you updated such rules to make this clear?

 

Byelaws available via website:
[3]http://www.conwy.gov.uk/en/Business/Lice...

 

 

2g) The guidance states: "Section 172 of the Act enables vehicle owners to appeal against the decision of a LA to include their vehicles on the designated list.
That appeal should be made to the Magistrate’s Court, or in Scotland the sheriff, and must be made within 28 days of the vehicle in question being included on
the LA’s published list."

Please tell me how many such applications have been made to the Magistrates Court, and how many have been successful.

 

None

 

2h) How many drivers has the authority prosecuted for discriminatory behaviour contrary to S165 of the Act? How many such prosecutions were successful? What were
the sentences?

 

None

 

2i) How many drivers licensed by yourselves have been prosecuted by other people or bodies for failure to comply with S165 of the Act? How many such prosecutions
were successful? What were the sentences?

 

None

 

2j) Where drivers have been prosecuted under S165 of the Act, thus affecting their standing as a "fit and proper person", what resultant disciplinary action have
you taken in respect of their taxi or private hire vehicle drivers' licenses?

 

None

 

3) If you do not have a S167 list or lists now, please indicate if you still intend to produce such a list.

 

4) Irrespective of whether you have created a list or not or indeed whether you intend to create such a list, since 2010 you have been obliged to process
applications under Section 166 of the Equality Act for driver medical exemptions from the duty to transport and not discriminate against wheelchair users. The
Guidance states; "the Act allows LAs to grant exemptions from the duties to individual drivers. These provisions are contained in section 166, and were commenced
on 1st October 2010."

 

4a) How many exemptions have you granted under S166 of the Equality Act 2010?

 

None

 

4b) The guidance states: "We understand that some licensing authorities have already put in place procedures for accessing and exempting drivers, and as an
absolute minimum, we think that the evidence provided should be in the form of a letter or report from a general practitioner."

Do you accept or require a letter or report from a GP to process applications for driver exemption under S166?

 

4c) The guidance states: "The Government’s view is that decisions on exemptions will be fairer and more objective if medical assessments are undertaken by
professionals who have been specifically trained and who are independent of the applicant. We would recommend that independent medical assessors are used where a
long-term exemption is to be issued, and that LAs use assessors who hold appropriate professional qualifications and who are not open to bias because of a
personal or commercial connection to the applicant"

Have you appointed independent medical assessors to determine applications for medical exemption under S166?

 

4d) Please provide a copy of your application form for driver exemption under S166.

 

Attached

 

4e) The guidance states: "Section 172 of the Act enables drivers to appeal against the decision of a LA not to issue an exemption certificate. That appeal should
be made to the Magistrate’s Court, or a sheriff in Scotland, and must be made within 28 days beginning with the date of the refusal."

How many appeals against refusal to issue S166 exemptions have been heard?

 

None

 

4f) How many appeals against refusal to issue S166 exemptions were successful?

 

5) The guidance states: "We would therefore recommend that LAs also publish a list of vehicles that are accessible to passengers in wheelchairs who are able to
transfer from their wheelchair into a seat within the vehicle. It should be made clear however that this list of vehicles has not been published for the purposes
of section 165 of the Act and drivers of those vehicles are therefore not subject to the legal duties to provide assistance."

Do you currently publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchairs into a seat within
the vehicle?

 

No

Your internal review request was received 21/06/18 and stated:

I am writing to request an internal review of Conwy County Borough Council's handling of my FOI request 'Implementation of S167 lists of
taxis - Welsh authorities unchanged from B/C to C'.

 

One element of your response doesn't make sense.

 

In response to my request:

 

"2e) The guidance states: "We encourage LAs to provide drivers of taxis and PHVs who are not exempt from the duties with clear guidance on
their duties with respect to the carriage of passengers in wheelchairs, either as part of existing driver-facing guidance, or as
supplementary communication."

Have you provided non-exempt taxi/PHV drivers with such guidance?"

 

you responded

 

"No requests for Exemption"

 

The DFT guidance is written in somewhat of an unhelpful manner. What I was asking was whether you have produced guidance for drivers who
are subject to the obligations in question. (I.e. those drivers who are NOT exempt.)

All Applicant drivers (whether they be exempt or not) are made aware of the statutory guidance which is provided on our website. All
applicant taxi drivers are interviewed and made aware of all legislation and guidance before they are considered qualified to hold a
licence.

A driver can only become exempt for medical reasons as shown on the Medical Exemption Form previously attached response.

[4]http://www.conwy.gov.uk/en/Business/Lice...

[5]Statutory Guidance - Wheelchair access in taxis and private hire vehicles

 

I have concluded that the internal procedure was not fully explained
however driver applicants are made fully aware of the legislation and
guidance on our website and is available to the public.

This therefore concludes the Internal Review of your information request. 
If you disagree with the outcome you should contact the Information
Commissioner’s Office whose contact details are below:

 

Information Commissioner’s Office – Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH

 

Email: [6][email address]

 

Yours sincerely

 

 

show quoted sections

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