Implementation of S167 lists of taxis - Previously a Mess
Dear Fenland District Council,
I am writing this Freedom of Information Request in relation to your Council's compliance or otherwise with the Government's statutory guidance on implementation of S165-167 of the Equality Act, relating to taxi services for wheelchair users. All taxi licensing bodies are obliged under S167(6) to have "due regard" to the document "Access for wheelchair users to taxis and private hire vehicles: statutory guidance" at https://www.gov.uk/government/uploads/sy... . The questions I raise below should be interpreted as requests for recorded information under the Freedom of Information Act.
I have previously made two similar requests to you, one in April 2017 and one in November 2017. I am now requesting an update to assess the impact of implementing this legislation, 12 months after it was commenced. Please note: this request is not identical to my previous requests and in any case asks for updated information as of the time of sending the request. It is therefore not appropriate to respond simply "see previous answer" or "situation unchanged".
Your handling of my previous FOI request on similar matters in November 2017 is still being investigated by the Information Commissioner's Office. Please note: this is a separate request, submitted at a separate time, for information as held now rather than in November.
1) The Government guidance states: "Whilst LAs are under no specific legal obligation to maintain a list under section 167, the Government recommends strongly that they do so. Without such a list the requirements of section 165 of the Act do not apply, and drivers may continue to refuse the carriage of wheelchair users, fail to provide them with assistance, or to charge them extra."
Please can you indicate whether you have now implemented a list of wheelchair accessible taxis under your powers set out in Section 167 of the Equality Act 2010, and/or a list of wheelchair accessible private hire vehicles under your powers set out in Section 167 of the Equality Act 2010?
2) If you do now have such a list, please provide information in response to the following questions 2a) to 2j):
2a) On what date was it put in place?
2b) The statutory guidance states "The Government therefore recommends that a vehicle should only be included in the authority’s (S167) list if it would be possible for the user of a “reference wheelchair” to enter, leave and travel in the passenger compartment in safety and reasonable comfort whilst seated in their wheelchair."
Is this the definition you have used for a taxi or PHV to be considered wheelchair accessible for the purposes of the list?
2c) The statutory guidance states: "Before drivers can be subject to the duties under section 165 of the Act, the LA must first publish their list of designated vehicles, and clearly mark it as ‘designated for the purposes of section 165 of the Act’. LAs should ensure that their designated lists are made easily available to passengers, and that vehicle owners and drivers are made aware. Lists should set out the details of the make and model of the vehicle, together with specifying whether the vehicle is a taxi or private hire vehicle, and stating the name of operator."
Have you published your list? Is it marked "designated for the purposes of Section 165 of the Act"? Is the make and model of each vehicle listed? Is each vehicle identified as a taxi or a private hire vehicle? Is the name of the operator of each vehicle given in the list? Have you made owners and drivers of vehicles on the list aware that their vehicle has been listed?
2d) The guidance states: "it would also be helpful to include information about the size and weight of wheelchair that can be accommodated, and whether wheelchairs that are larger than a “reference wheelchair” can be accommodated."
Does your list include information on each vehicle as to the size and weight of wheelchair that can be accommodated, and whether wheelchairs larger than a "reference wheelchair" can be accommodated?
2e) The guidance states: "We encourage LAs to provide drivers of taxis and PHVs who are not exempt from the duties with clear guidance on their duties with respect to the carriage of passengers in wheelchairs, either as part of existing driver-facing guidance, or as supplementary communication."
Have you provided non-exempt taxi/PHV drivers with such guidance?
2f) The guidance states: "We recommend that licensing authority rules for drivers are updated to make clear when a meter can and cannot be left running".
Have you updated such rules to make this clear?
2g) The guidance states: "Section 172 of the Act enables vehicle owners to appeal against the decision of a LA to include their vehicles on the designated list. That appeal should be made to the Magistrate’s Court, or in Scotland the sheriff, and must be made within 28 days of the vehicle in question being included on the LA’s published list."
Please tell me how many such applications have been made to the Magistrates Court, and how many have been successful.
2h) How many drivers has the authority prosecuted for discriminatory behaviour contrary to S165 of the Act? How many such prosecutions were successful? What were the sentences?
2i) How many drivers licensed by yourselves have been prosecuted by other people or bodies for failure to comply with S165 of the Act? How many such prosecutions were successful? What were the sentences?
2j) Where drivers have been prosecuted under S165 of the Act, thus affecting their standing as a "fit and proper person", what resultant disciplinary action have you taken in respect of their taxi or private hire vehicle drivers' licenses?
3) If you do not have a S167 list or lists now, please indicate if you still intend to produce such a list.
4) Irrespective of whether you have created a list or not or indeed whether you intend to create such a list, since 2010 you have been obliged to process applications under Section 166 of the Equality Act for driver medical exemptions from the duty to transport and not discriminate against wheelchair users. The Guidance states; "the Act allows LAs to grant exemptions from the duties to individual drivers. These provisions are contained in section 166, and were commenced on 1st October 2010."
4a) How many exemptions have you granted under S166 of the Equality Act 2010?
4b) The guidance states: "We understand that some licensing authorities have already put in place procedures for accessing and exempting drivers, and as an absolute minimum, we think that the evidence provided should be in the form of a letter or report from a general practitioner."
Do you accept or require a letter or report from a GP to process applications for driver exemption under S166?
4c) The guidance states: "The Government’s view is that decisions on exemptions will be fairer and more objective if medical assessments are undertaken by professionals who have been specifically trained and who are independent of the applicant. We would recommend that independent medical assessors are used where a long-term exemption is to be issued, and that LAs use assessors who hold appropriate professional qualifications and who are not open to bias because of a personal or commercial connection to the applicant"
Have you appointed independent medical assessors to determine applications for medical exemption under S166?
4d) Please provide a copy of your application form for driver exemption under S166.
4e) The guidance states: "Section 172 of the Act enables drivers to appeal against the decision of a LA not to issue an exemption certificate. That appeal should be made to the Magistrate’s Court, or a sheriff in Scotland, and must be made within 28 days beginning with the date of the refusal."
How many appeals against refusal to issue S166 exemptions have been heard?
4f) How many appeals against refusal to issue S166 exemptions were successful?
5) The guidance states: "We would therefore recommend that LAs also publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchair into a seat within the vehicle. It should be made clear however that this list of vehicles has not been published for the purposes of section 165 of the Act and drivers of those vehicles are therefore not subject to the legal duties to provide assistance."
Do you currently publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchairs into a seat within the vehicle?
Yours faithfully,
Doug Paulley
I acknowledge your request for information received, which is being
investigated.
The Act allows the Council 20 working days to comply with your request.
During this time, the Council will assess the information to establish if
any exemptions apply. If it is felt that any information may be exempt
from disclosure, this will be given careful consideration and the Public
Interest Test will be applied if appropriate. If it is determined that
any material is exempt, you will be notified of which information is not
going to be released and the reasons why.
If you have any queries, please do not hesitate to contact the Freedom of
Information Officer at Fenland District Council, or email
[1][Fenland District Council request email]. It would help us to help you if you could quote
the Information Request No, quoted above, on any correspondence.
Yours sincerely
FOI Officer
Fenland District Council
01354 654321
[Fenland District Council request email]
E-mails and any attachments from Fenland District Council the Council are confidential.
If you are not the intended recipient, please notify the sender immediately by replying
to the e-mail, and then delete it without making copies or using itin any other way or
placing any reliance on it.
It is not intended that this e-mail shall constitute either an offer or acceptance nor is it
intended to form a contract between the Council and the addressee or any third party.
Any views or opinions presented are solely those of the sender and do not necessarily represent
those of the Council unless otherwise specifically stated.
Although any attachments to the message will have been checked for viruses before transmission,
you are urged to carry out your own virus check before opening attachments, since the Council
accepts no responsibility for loss or damage caused by software viruses.
Senders and recipients of e-mail should be aware that,
under the Data Protection Act 1998, the Freedom of Information Act 2000,
the Environmental Information Regulations 2004 and other related legislation,
the contents of e-mails may have to be disclosed in response to a request.
Data Protection Act 1998
To provide you with our services we will need to record personal information, such as your
e-mail address. This information will be kept securely and only accessed by approved staff.
We will not share your information with anyone else without first telling you.
If you would like more details about how we protect personal information then please contact our
Data Protection Officer.
Fenland District Council Legal Disclaimer
References
Visible links
1. mailto:[Fenland District Council request email]
Dear Mr Paulley
Thank you for your request for information received on 03/5/2018 which has
been processed and the information is detailed below;
1) The Government guidance states: "Whilst LAs are under no specific legal
obligation to maintain a list under section 167, the Government recommends
strongly that they do so. Without such a list the requirements of section
165 of the Act do not apply, and drivers may continue to refuse the
carriage of wheelchair users, fail to provide them with assistance, or to
charge them extra."
Please can you indicate whether you have now implemented a list of
wheelchair accessible taxis under your powers set out in Section 167 of
the Equality Act 2010, and/or a list of wheelchair accessible private hire
vehicles under your powers set out in Section 167 of the Equality Act
2010?
FDC Response: We do not have a list under section 167
2) If you do now have such a list, please provide information in response
to the following questions 2a) to 2j):
2a) On what date was it put in place?
FDC Response: We do not have a list under section 167
2b) The statutory guidance states "The Government therefore recommends
that a vehicle should only be included in the authority’s (S167) list if
it would be possible for the user of a “reference wheelchair” to enter,
leave and travel in the passenger compartment in safety and reasonable
comfort whilst seated in their wheelchair."
Is this the definition you have used for a taxi or PHV to be considered
wheelchair accessible for the purposes of the list?
FDC Response: We do not have a list under section 167
2c) The statutory guidance states: "Before drivers can be subject to the
duties under section 165 of the Act, the LA must first publish their list
of designated vehicles, and clearly mark it as ‘designated for the
purposes of section 165 of the Act’. LAs should ensure that their
designated lists are made easily available to passengers, and that vehicle
owners and drivers are made aware. Lists should set out the details of the
make and model of the vehicle, together with specifying whether the
vehicle is a taxi or private hire vehicle, and stating the name of
operator."
Have you published your list? Is it marked "designated for the purposes of
Section 165 of the Act"? Is the make and model of each vehicle listed? Is
each vehicle identified as a taxi or a private hire vehicle? Is the name
of the operator of each vehicle given in the list? Have you made owners
and drivers of vehicles on the list aware that their vehicle has been
listed?
FDC Response: We do not have a list under section 167
2d) The guidance states: "it would also be helpful to include information
about the size and weight of wheelchair that can be accommodated, and
whether wheelchairs that are larger than a “reference wheelchair” can be
accommodated."
Does your list include information on each vehicle as to the size and
weight of wheelchair that can be accommodated, and whether wheelchairs
larger than a "reference wheelchair" can be accommodated?
FDC Response: We do not have a list under section 167
2e) The guidance states: "We encourage LAs to provide drivers of taxis and
PHVs who are not exempt from the duties with clear guidance on their
duties with respect to the carriage of passengers in wheelchairs, either
as part of existing driver-facing guidance, or as supplementary
communication."
Have you provided non-exempt taxi/PHV drivers with such guidance?
FDC Response: We do not have a list under section 167
2f) The guidance states: "We recommend that licensing authority rules for
drivers are updated to make clear when a meter can and cannot be left
running".
Have you updated such rules to make this clear?
FDC Response: We do not have a list under section 167
2g) The guidance states: "Section 172 of the Act enables vehicle owners to
appeal against the decision of a LA to include their vehicles on the
designated list. That appeal should be made to the Magistrate’s Court, or
in Scotland the sheriff, and must be made within 28 days of the vehicle in
question being included on the LA’s published list."
Please tell me how many such applications have been made to the
Magistrates Court, and how many have been successful.
FDC Response: We do not have a list under section 167
2h) How many drivers has the authority prosecuted for discriminatory
behaviour contrary to S165 of the Act? How many such prosecutions were
successful? What were the sentences?
FDC Response: We do not have a list under section 167
2i) How many drivers licensed by yourselves have been prosecuted by other
people or bodies for failure to comply with S165 of the Act? How many such
prosecutions were successful? What were the sentences?
FDC Response: We do not have a list under section 167
2j) Where drivers have been prosecuted under S165 of the Act, thus
affecting their standing as a "fit and proper person", what resultant
disciplinary action have you taken in respect of their taxi or private
hire vehicle drivers' licenses?
FDC Response: We do not have a list under section 167
3) If you do not have a S167 list or lists now, please indicate if you
still intend to produce such a list.
FDC Response: Yes we do intend to produce a list under section 167
4) Irrespective of whether you have created a list or not or indeed
whether you intend to create such a list, since 2010 you have been obliged
to process applications under Section 166 of the Equality Act for driver
medical exemptions from the duty to transport and not discriminate against
wheelchair users. The Guidance states; "the Act allows LAs to grant
exemptions from the duties to individual drivers. These provisions are
contained in section 166, and were commenced on 1st October 2010."
4a) How many exemptions have you granted under S166 of the Equality Act
2010?
FDC Response: We do not have a list under section 167
4b) The guidance states: "We understand that some licensing authorities
have already put in place procedures for accessing and exempting drivers,
and as an absolute minimum, we think that the evidence provided should be
in the form of a letter or report from a general practitioner."
Do you accept or require a letter or report from a GP to process
applications for driver exemption under S166?
FDC Response: We do not have a list under section 167
4c) The guidance states: "The Government’s view is that decisions on
exemptions will be fairer and more objective if medical assessments are
undertaken by professionals who have been specifically trained and who are
independent of the applicant. We would recommend that independent medical
assessors are used where a long-term exemption is to be issued, and that
LAs use assessors who hold appropriate professional qualifications and who
are not open to bias because of a personal or commercial connection to the
applicant"
Have you appointed independent medical assessors to determine applications
for medical exemption under S166?
FDC Response: We do not have a list under section 167
4d) Please provide a copy of your application form for driver exemption
under S166.
FDC Response: We do not have a list under section 167
4e) The guidance states: "Section 172 of the Act enables drivers to appeal
against the decision of a LA not to issue an exemption certificate. That
appeal should be made to the Magistrate’s Court, or a sheriff in Scotland,
and must be made within 28 days beginning with the date of the refusal."
How many appeals against refusal to issue S166 exemptions have been heard?
FDC Response: We do not have a list under section 167
4f) How many appeals against refusal to issue S166 exemptions were
successful?
FDC Response: We do not have a list under section 167
5) The guidance states: "We would therefore recommend that LAs also
publish a list of vehicles that are accessible to passengers in
wheelchairs who are able to transfer from their wheelchair into a seat
within the vehicle. It should be made clear however that this list of
vehicles has not been published for the purposes of section 165 of the Act
and drivers of those vehicles are therefore not subject to the legal
duties to provide assistance."
Do you currently publish a list of vehicles that are accessible to
passengers in wheelchairs who are able to transfer from their wheelchairs
into a seat within the vehicle?
FDC Response: We do not have a list under section 167
If you require any further information regarding your request, you should
contact the Member Services Officers at Fenland District Council or e-mail
[1][Fenland District Council request email] .
Yours sincerely
FOI Officer
Fenland District Council
01354 654321
[Fenland District Council request email]
E-mails and any attachments from Fenland District Council the Council are confidential.
If you are not the intended recipient, please notify the sender immediately by replying
to the e-mail, and then delete it without making copies or using itin any other way or
placing any reliance on it.
It is not intended that this e-mail shall constitute either an offer or acceptance nor is it
intended to form a contract between the Council and the addressee or any third party.
Any views or opinions presented are solely those of the sender and do not necessarily represent
those of the Council unless otherwise specifically stated.
Although any attachments to the message will have been checked for viruses before transmission,
you are urged to carry out your own virus check before opening attachments, since the Council
accepts no responsibility for loss or damage caused by software viruses.
Senders and recipients of e-mail should be aware that,
under the Data Protection Act 1998, the Freedom of Information Act 2000,
the Environmental Information Regulations 2004 and other related legislation,
the contents of e-mails may have to be disclosed in response to a request.
Data Protection Act 1998
To provide you with our services we will need to record personal information, such as your
e-mail address. This information will be kept securely and only accessed by approved staff.
We will not share your information with anyone else without first telling you.
If you would like more details about how we protect personal information then please contact our
Data Protection Officer.
Fenland District Council Legal Disclaimer
References
Visible links
1. mailto:[Fenland District Council request email]
Dear Fenland District Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Fenland District Council's handling of my FOI request 'Implementation of S167 lists of taxis - Previously a Mess'.
In response to my questions 4a to 4f, you simply responded:
"We do not hold a list under section 167".
That is irrelevant to my request. AS I STATED IN MY FOI REQUEST, very clearly, at the beginning to Question 4:
'Irrespective of whether you have created a list or not or indeed whether you intend to create such a list, since 2010 you have been obliged to process applications under Section 166 of the Equality Act for driver medical exemptions from the duty to transport and not discriminate against wheelchair users. The Guidance states; "the Act allows LAs to grant exemptions from the duties to individual drivers. These provisions are contained in section 166, and were commenced on 1st October 2010."'
So why have you responded "We do not hold a list under section 167". How is that in any way an answer to those elements of my request? These elements are about exemptions under S166 of the Act. NOT SECTION 167.
In section 5, I asked whether you currently publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchairs into a seat within the vehicle. You responded simply: "We do not have a list under section 167"
Again, AS I POINTED OUT IN MY REQUEST, I was not asking about a S167 list here. I WAS ASKING ABOUT A LIST OF VEH8ICLES THAT ARE ACCESSIBLE TO PASSENGERS IN WHEELCHAIRS WHO ARE ABLE TO TRANSFER FROM THEIR WHEELCHAIRS INTO A SEAT WITHIN THE VEHICLE. Can I possibly put it any more clearly? THIS IS NOT A SECTION 167 LIST.
I am sick to death of your lackadaisical approach to my FOI requests on this topic. My research has been dogged by your inattentive and incorrect responses to my FOI requests to you on this subject over the last 18 months, and I am heartily sick of it. I have ensured that the Department for Transport has been kept advised of your lack of proper attention to your licensing obligations in this regard; and as you know I have had to trouble the ICO for their involvement due to your failure to read my requests and respond properly. Previous references FS50683941 and FS50715348.
So: do us all a favour, stop messing about and ANSWER THE ACTUAL REQUEST for once in your lives. COMPLY WITH YOUR LEGAL OBLIGATIONS AND MY LEGAL RIGHTS, READ THE REQUEST PROPERLY, and SUPPLY THE INFORMATION I HAVE REQUESTED. All 346 other licensing authorities manage it, WHY CAN'T YOU? Show some professionalism and due diligence, for Goodness' sake.
Whilst you are at it, please refer your comprehensive failure to respond properly to my FOI requests on this area of such clear importance to disabled people's rights, to the relevant overview and scrutiny committee.
Yours faithfully,
Doug Paulley
I acknowledge your request for information received, which is being
investigated.
The Act allows the Council 20 working days to comply with your request.
During this time, the Council will assess the information to establish if
any exemptions apply. If it is felt that any information may be exempt
from disclosure, this will be given careful consideration and the Public
Interest Test will be applied if appropriate. If it is determined that
any material is exempt, you will be notified of which information is not
going to be released and the reasons why.
If you have any queries, please do not hesitate to contact the Freedom of
Information Officer at Fenland District Council, or email
[1][Fenland District Council request email]. It would help us to help you if you could quote
the Information Request No, quoted above, on any correspondence.
Yours sincerely
FOI Officer
Fenland District Council
01354 654321
[Fenland District Council request email]
E-mails and any attachments from Fenland District Council the Council are confidential.
If you are not the intended recipient, please notify the sender immediately by replying
to the e-mail, and then delete it without making copies or using itin any other way or
placing any reliance on it.
It is not intended that this e-mail shall constitute either an offer or acceptance nor is it
intended to form a contract between the Council and the addressee or any third party.
Any views or opinions presented are solely those of the sender and do not necessarily represent
those of the Council unless otherwise specifically stated.
Although any attachments to the message will have been checked for viruses before transmission,
you are urged to carry out your own virus check before opening attachments, since the Council
accepts no responsibility for loss or damage caused by software viruses.
Senders and recipients of e-mail should be aware that,
under the Data Protection Act 1998, the Freedom of Information Act 2000,
the Environmental Information Regulations 2004 and other related legislation,
the contents of e-mails may have to be disclosed in response to a request.
Data Protection Act 1998
To provide you with our services we will need to record personal information, such as your
e-mail address. This information will be kept securely and only accessed by approved staff.
We will not share your information with anyone else without first telling you.
If you would like more details about how we protect personal information then please contact our
Data Protection Officer.
Fenland District Council Legal Disclaimer
References
Visible links
1. mailto:[Fenland District Council request email]
Dear Mr Paulley
Thank you for your request for an internal review on 06/06/2018 which has
been processed and the response from a senior lawyer is attached.
If after this, you are still dissatisfied with this decision, you may
request the Information Commissioner to investigate. The contact details
are:
Information Commissioner’s Office
Wycliffe House
Water Lane
WILMSLOW
Cheshire SK9 5AF
Tel: 01625 545700
[1]www.informationcommissioner.gov.uk
Yours sincerely
FOI Officer
Fenland District Council
01354 654321
[Fenland District Council request email]
Fenland District Council Legal Disclaimer
E-mails and any attachments from Fenland District Council (the Council) are confidential. If you are not the intended recipient, please notify the sender immediately by replying to the e-mail, and then delete it without making copies or using it in any other way or placing any reliance on it.
It is not intended that this e-mail shall constitute either an offer or acceptance nor is it intended to form a contract between the Council and the addressee or any third party.
Any views or opinions presented are solely those of the sender and do not necessarily represent those of the Council unless otherwise specifically stated.
Although any attachments to the message will have been checked for viruses before transmission, you are urged to carry out your own virus check before opening attachments, since the Council accepts no responsibility for loss or damage caused by software viruses.
Senders and recipients of e-mail should be aware that, under the EU General Data Protection Regulation 2016, the Freedom of Information Act 2000, the Environmental Information Regulations 2004 and other related legislation, the contents of e-mails may have to be disclosed in response to a request.
To provide you with our services we will need to record personal information, such as your e-mail address. This information will be kept securely and only accessed by approved staff. We will not share your information with anyone else without first telling you. If you would like more details about how we protect personal information then please contact our Data Protection Officer.
References
Visible links
1. http://www.informationcommissioner.gov.uk/
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now