Dear Transport for London,

1. In the last 24 months have you attempted to implement any of the following technologies? If so, which ones?
- Automation - such as RPA, machine learning, chatbots
- Wearables
- VR
- AR
- Drones
- Tablets
- Apps

2. In the last 24 months, have you been able to decommission any legacy systems as a result of the successful implementation of new technologies?

Yours faithfully,

Ellie Colvin

FOI, Transport for London

Dear Ms Colvin,


TfL Ref: FOI-3931-1920


Thank you for your request received by Transport for London (TfL) on 20^th
March 2020 asking for information about the use of new technologies.


The Government has announced a series of measures to tackle the
Coronavirus. It is essential for London, and in particular for all
critical workers, that we continue to provide a safe transport network
that enables them to make the journeys they need to.


In current circumstances, we are not able to answer FOI requests readily
and we ask that you please do not make a request to us at present.


Answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. In
any event, please note that our response time will be affected by the
current situation and so you may wish to reconsider the timing of this
request. Please notify us as soon as possible if you would like to
withdraw your request at the current time.


Should you wish to proceed with the request we will aim to issue a
response by 21^st April 2020 in accordance with the Freedom of Information
Act 2000 and our information access policy. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1] to see if this helps you.


We will publish anonymised versions of requests and responses on the
[2] website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.


In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.


Yours sincerely,


David Wells

FOI Case Officer

General Counsel

Transport for London




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