Implementation costs and timescales

Zoe Limic made this Freedom of Information request to Bournemouth Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Bournemouth Borough Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Zoe Limic

Bournemouth Borough Council Enquiries, Bournemouth Borough Council

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Compliance Team, Bournemouth Borough Council

Dear Ms Limic

Freedom of Information Request

I am writing to acknowledge your request for information received on 7 November 2017.

We are dealing with your request and will be in contact with you again.

A response will be made within 20 working days, either supplying you with the information which you have asked for, or explaining why we cannot supply it. If we need any further clarification we will contact you.

Yours sincerely

Compliance Team
North Bournemouth Local Office (NBLO)
27 Slades Farm Road, Bournemouth, BH10 4ES
Telephone: 01202 456924
Secure E-mail: [email address]

VISIT OUR WEBSITE: www.bournemouth.gov.uk
Please consider the effect on the environment before printing this email

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Vangie Parker, Bournemouth Borough Council

Dear Ms Limic

Information Request – Freedom of Information Act

Further to your request for information received on 07 November 2017, please see below response from Bournemouth Borough Council.

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No
Response: Yes.

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Response: We are implementing Servelec HSC’s MOSAIC - Adults, Children’s & Finance. The go-live dates have not yet been confirmed.

Is this the same with the dates on the tender documents? If not what is the difference have there been any additional costs outside the original contract for the implementation? If yes, please specify
Response: The high level implementation plan included with the tender documents assumed a go-live date of March 2017. This did not take into account the Council’s internal approval process and subsequent contract negotiations and the actual go-live will be different to this. To date, this has not attracted any additional supplier costs outside the original contract.

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?
Response: Not applicable

I hope that this deals with your request satisfactorily.

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Yours sincerely

Compliance Team
North Bournemouth Local Office (NBLO)
27 Slades Farm Road, Bournemouth, BH10 4ES
Telephone: 01202 456924
Secure E-mail: [email address]

VISIT OUR WEBSITE: www.bournemouth.gov.uk
Please consider the effect on the environment before printing this email

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