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Implementation costs and timescales

Anne Cleves made this Freedom of Information request to North Yorkshire County Council

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Dear North Yorkshire County Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Anne Cleves

North Yorkshire County Council

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Yours faithfully
 
The information governance team

cypsfoi, North Yorkshire County Council

 

Dear Anne Cleves

 

 

Thank you for your request for information regarding Children’s social
care case management software.  Please see our response below:

 

 

1.       Are you currently implementing a new Children’s Social Care Case
Management Software – Yes/No  
No

 

2.       If yes you are implementing a system then please provide what
Children’s Social Care Case Management Software are you implementing and
when is the planned go-live date of all functionality as per the tender?  
N/A

 

3.       Is this the same with the dates on the tender documents? If not
what is the difference Have there been any additional costs outside the
original contract for the implementation? If yes, please specify  
N/A

 

4.       If No you are not currently implementing a Children’s  Social
Care Case Management Software, with regard to the last system you
implemented how long in months from contract award date did the software
to go live and the previous case management to be switched off?
The Contract was awarded around April 2007.  We then went ‘LIVE’ in April
2008.  The previous case management system was then switched off on the
19^th September 2008.

 

 

Kind Regards

_______________________________________

Rebecca Barber, Leadership Support Officer
on behalf of cypsfoi

 

North Yorkshire County Council, County Hall, Northallerton, DL7 8AE

e-mail: [1][email address]

 

 

 

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Dear cypsfoi,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Anne Cleves

FOI-T&C, North Yorkshire County Council

1 Attachment

Good Afternoon Anne

 

Please find attached the completed FOI that you requested.

 

Should you require any further information please do not hesitate to
contact Infogov – Veritau at [1][email address] .

 

Kind Regards

 

Heather

Heather Lappin

FOI Administrator

Technology & Change

North Yorkshire County Council

County Hall
Northallerton
DL7 8SB

 

Telephone: 01609 533356 | x3356

Email:  [2][email address]

 

Access your county council services online 24 hours a day, 7 days a week
at [3]www.northyorks.gov.uk.

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We don't know whether the most recent response to this request contains information or not – if you are Anne Cleves please sign in and let everyone know.