Implementation costs and timescales

The request was successful.

Dear Monmouthshire Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Anne Cleves

Hoggins, Averil M., Monmouthshire County Council

Dear Ms Cleves

I refer to your request under the Freedom of Information Act 2000.

The response to your request is set out below:

Are you currently implementing a new Children’s Social Care Case Management Software – No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off? We did self-build so no contract

If you are dissatisfied with the way the Council has handled your request for information, you can request a review by e-mail to mailto:[email address] or by writing to:

Paul Matthews
Chief Executive
PO Box 106
Caldicot
NP26 9AN

If you remain dissatisfied with the handling of your request, you have a right to appeal to the Information Commissioner at:

Information Commissioner’s Office
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH

Telephone: 02920 678400
Email: [email address]
Fax: 02920 678399

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Regards,

Averil Hoggins
Freedom of Information Officer (temporary)
Email / Ebost: [email address]
Tel / Ffôn: 01633 644744

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