Implementation costs and timescales

Anne Cleves made this Freedom of Information request to Milton Keynes Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Milton Keynes Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Anne Cleves

Milton Keynes Council

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Adams, Mark, Milton Keynes Council

Ref 296767

 

Dear Anne Cleves

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

Your request for information has now been considered and the information
requested is as follows:

 

Are you currently implementing a new Children’s Social Care Case
Management Software – No

 

If yes you are implementing a system then please provide what Children’s
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender? - n/a

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify - n/a

 

If No you are not currently implementing a Children’s  Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off? Immediate

 

If you have any informal queries in regards to the information then please
let me know, any new requests should go to [email address].

 

If you have a complaint about the handling of your request then please
contact me.  I will arrange for an internal review which will be
considered as part of Stage 2 of the Council’s complaints procedure.

 

You also have a right of appeal to the Information Commissioner at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow 

Cheshire 

SK9 5AF

Tel: 0303 123 1113

Fax: 01625 524510

[1]www.ico.org.uk

 

Yours sincerely

 

 

Mark Adams

Performance Analyst | Corporate Core

T: 01908 253746

E: [2][email address]

Visit us online at [3]www.milton-keynes.gov.uk

 
Milton Keynes Council  | Saxon Court l 502 Avebury Boulevard l Milton
Keynes l MK9 3HS

 

 

 

show quoted sections

Dear Adams, Mark,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Anne Cleves

Adams, Mark, Milton Keynes Council

Please note that I am on leave until 19th February and will deal with your email on my return. Any urgent queries should be directed to [email address].
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**** This email and any attachments hereto are strictly confidential and intended solely for the addressee. It may contain information which is privileged. If you are not the intended addressee, you must not disclose, forward, copy or take any action in reliance of this email or attachments. If you have received this email in error, please delete it and notify us as soon as possible.

The anti-virus software used by Milton Keynes Council is updated regularly in an effort to minimise the possibility of viruses infecting our systems. However, you should be aware that there is no absolute guarantee that any files attached to this email are virus free.****