Implementation costs and timescales

The request was successful.

Dear Lancashire County Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Bartek Polanski

Freedom of Information, Lancashire County Council

 

 

Dear Sir/Madam,

 

Request for information

 

We are writing to acknowledge receipt of your email dated 08/11/17, in
which you request the disclosure of information.

 

We can confirm that your enquiry will now be assigned to an officer who
will commence a search for the information you require and they will
respond in due course. The deadline date for issuing you with full
response is 07/12/17. We will endeavour to provide a response well in
advance of this date, however, should we envisage any delays, or require
more details from you, we will contact you immediately.

 

If you have any queries about the above, please do not hesitate to contact
us, quoting ref. 936.1600

 

Yours sincerely

 

Information Governance Team

Legal and Democratic Service

Lancashire County Council

PO Box 78

County Hall

PR1 8XJ

[1][email address]

[2]www.lancashire.gov.uk

 

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Freedom of Information, Lancashire County Council

Dear Mr Polanski,

 

Request for information under the Freedom of Information Act 2000

 

Further to your email of 08 November 2017, in which you request the
disclosure of information under the provisions of the above Act, we are
now in a position to respond.

 

Are you currently implementing a new Children’s Social Care Case
Management Software – Yes/No   No

 

If yes you are implementing a system then please provide what Children’s
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender?

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify  N/A

 

If No you are not currently implementing a Children’s  Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?   12 months

 

We trust that our response is to your satisfaction, and your request will
now be closed as of this date.

 

Yours sincerely,

 

The Information Governance Team

Lancashire County Council

PO Box 78

County Hall

Preston

PR1 8XJ

 

Email:     [1][Lancashire County Council request email]

 

 

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Dear Freedom of Information,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Bartek Polanski

Freedom of Information, Lancashire County Council

 

 

Dear Mr Polanski,

 

Request for information

 

We are writing to acknowledge receipt of your email dated 26/02/18, in
which you request the disclosure of information.

 

We can confirm that your enquiry will now be assigned to an officer who
will commence a search for the information you require and they will
respond in due course. The deadline date for issuing you with full
response is 27/03/18. We will endeavour to provide a response well in
advance of this date, however, should we envisage any delays, or require
more details from you, we will contact you immediately.

 

If you have any queries about the above, please do not hesitate to contact
us, quoting ref. 945.333

Yours sincerely

 

Information Governance Team

Legal and Democratic Service

Lancashire County Council

PO Box 78

County Hall

PR1 8XJ

[1][email address]

[2]www.lancashire.gov.uk

 

show quoted sections

Freedom of Information, Lancashire County Council

Dear Mr Polanski,

 

Request for information under the Freedom of Information Act 2000

 

Further to your email of 26 February 2018, in which you request the
disclosure of information under the provisions of the above Act, please
accept our apologies for the delayed response.

 

1.         The exact date on which you signed the contract for the new
system.  24/12/12

2.         The exact Go-Live date by the winning supplier specified in the
tender. There was no go live date specified in the tender. The supplier
stated that it was typically a 15 month project from start of contract.

3.         The exact Go-Live date by the winning supplier in their
proposal.  There was no go live date specified in the tender. The supplier
stated that it was typically a 15 month project from start of contract.

4.         The exact date the system went live across all services. 
30/3/14

5.         The exact date when the legacy system was switched off or you
stopped paying maintenance for the system.  The previous system was an in
house system with no ongoing maintenance.

 

We trust that our response is to your satisfaction, and your request will
now be closed as of this date.

 

Yours sincerely,

 

The Information Governance Team

Lancashire County Council

PO Box 78

County Hall

Preston

PR1 8XJ

 

Email:     [1][Lancashire County Council request email]

 

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