Implementation costs and timescales
Dear Flintshire County Council,
Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No
If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify
If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?
Yours faithfully,
Jacob Krendel
Dear Mr Jacob,
I write to acknowledge receipt of your Freedom of Information request which has been given the reference number R015022. Your request has been forwarded to the Freedom of Information Act Contact Officer for ICT to process and this Officer will be in contact with you.
Should you send any further correspondence about this request, please include the reference number and either e.mail it to [Flintshire County Council request email], or post it to Freedom of Information, Flintshire County Council, Information Governance, County Hall, Mold, Flintshire, CH7 6NB.
Regards,
FOI Contact Officer
____________________________________________________________________________________
FOI Contact Officer | Swyddog Cyswllt Rhyddid Gwybodaeth
Governance | Llywodraethu
Flintshire County Council | Cyngor Sir y Fflint
____________________________________________________________________________________
Tel | Ffôn | 01352 702121
Email | Ebost | [Flintshire County Council request email]
http://www.flintshire.gov.uk | http://www.siryfflint.gov.uk
http://www.twitter.com/flintshirecc | http://www.twitter.com/csyfflint
Dear Mr Krendel,
I refer to your FOI request in which you asked about Children’s Social
Care Case Management
Software
The Council does hold this information and the response is provided below.
Are you currently implementing a new Children’s Social Care Case
Management
Software – No
If yes you are implementing a system then please provide what Children’s
Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender? Not Applicable
Is this the same with the dates on the tender documents? If not what is
the
difference Have there been any additional costs outside the original
contract
for the implementation? If yes, please specify Not Applicable
If No you are not currently implementing a Children’s Social Care Case
Management Software, with regard to the last system you implemented how
long in
months from contract award date did the software to go live and the
previous
case management to be switched off?
Our current system went live in February 2010.
The previous system stopped being used in May 2010, however this system is
still maintained as an archive.
I hope this is helpful to you but if you are dissatisfied with any aspects
of this response please refer to the Council's FOI Complaints Procedure
below.
Yours sincerely,
FOI Contact Officer
____________________________________________________________________________________
FOI Contact Officer | Swyddog Cyswllt Rhyddid Gwybodaeth
Governance | Llywodraethu
Flintshire County Council | Cyngor Sir y Fflint
____________________________________________________________________________________
Tel | Ffôn | 01352 702121
Email | Ebost | [1][Flintshire County Council request email]
[2]http://www.flintshire.gov.uk | [3]http://www.siryfflint.gov.uk
[4]http://www.twitter.com/flintshirecc |
[5]http://www.twitter.com/csyfflint
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7. mailto:[Flintshire County Council request email]
Dear Mike D Bowes,
Thank you for your response.
To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.
Yours sincerely,
Jacob Krendel
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