Implementation costs and timescales

The request was partially successful.

Dear Flintshire County Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Jacob Krendel

Lavinia M Stockham, Flintshire County Council

Dear Mr Jacob,

I write to acknowledge receipt of your Freedom of Information request which has been given the reference number R015022. Your request has been forwarded to the Freedom of Information Act Contact Officer for ICT to process and this Officer will be in contact with you.

Should you send any further correspondence about this request, please include the reference number and either e.mail it to [Flintshire County Council request email], or post it to Freedom of Information, Flintshire County Council, Information Governance, County Hall, Mold, Flintshire, CH7 6NB.

Regards,

FOI Contact Officer
____________________________________________________________________________________
FOI Contact Officer | Swyddog Cyswllt Rhyddid Gwybodaeth
Governance | Llywodraethu
Flintshire County Council | Cyngor Sir y Fflint
____________________________________________________________________________________
Tel | Ffôn | 01352 702121
Email | Ebost | [Flintshire County Council request email]
http://www.flintshire.gov.uk | http://www.siryfflint.gov.uk
http://www.twitter.com/flintshirecc | http://www.twitter.com/csyfflint

show quoted sections

Mike D Bowes, Flintshire County Council

Dear  Mr Krendel,

 

I refer to your FOI request in which you asked about Children’s Social
Care Case Management

Software

 

The Council does hold this information and the response is provided below.

 

Are you currently implementing a new Children’s Social Care Case
Management

Software – No

 

If yes you are implementing a system then please provide what Children’s
Social

Care Case Management Software are you implementing and when is the planned

go-live date of all functionality as per the tender? Not Applicable

 

Is this the same with the dates on the tender documents? If not what is
the

difference Have there been any additional costs outside the original
contract

for the implementation? If yes, please specify Not Applicable

 

If No you are not currently implementing a Children’s  Social Care Case

Management Software, with regard to the last system you implemented how
long in

months from contract award date did the software to go live and the
previous

case management to be switched off?

 

Our current system went live in February 2010.

 

The previous system stopped being used in May 2010, however this system is
still maintained as an archive.

   

I hope this is helpful to you but if you are dissatisfied with any aspects
of this response please refer to the Council's FOI Complaints Procedure
below.

 

Yours sincerely,

 

FOI Contact Officer
____________________________________________________________________________________

FOI Contact Officer |  Swyddog Cyswllt Rhyddid Gwybodaeth

Governance | Llywodraethu

Flintshire County Council | Cyngor Sir y Fflint

____________________________________________________________________________________

Tel | Ffôn | 01352 702121
Email | Ebost | [1][Flintshire County Council request email]

[2]http://www.flintshire.gov.uk | [3]http://www.siryfflint.gov.uk
[4]http://www.twitter.com/flintshirecc |
[5]http://www.twitter.com/csyfflint

 

 

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**********************************************************************

We welcome correspondence in Welsh. We will respond to correspondence
received in Welsh without delay.

Opinions advice, conclusions and other information in this

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given nor endorsed by it or on its behalf, and consequently

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chasgliadau nac unrhyw wybodaeth arall yn y neges hon,

nad ydynt yn berthnasol i waith swyddogol

Cyngor Sir y Fflint, yn cael eu cynnig na'u cadarnhau ganddo

nac ar ei ran, ac felly ni fydd Cyngor Sir y Fflint yn derbyn

unrhyw gyfrifoldeb am y rhannau hynny o'r neges.

**********************************************************************

References

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Dear Mike D Bowes,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Jacob Krendel