Implementation costs and timescales

The request was successful.

Dear Derbyshire County Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Tabitha Karalis

Access 2 Info (Corporate Resources), Derbyshire County Council

Dear Ms Karalis,

I write to acknowledge receipt of your request for information received on the 08 November 2017.

We will be processing your request under the Freedom of Information Act 2000. In accordance with the legislation, the deadline for responding is 20 working days from the receipt of the request, this being 07 December 2017. However, we shall endeavour to deal with your request promptly, and if possible before this date.

Yours Sincerely,

Justin Hird
Legal Assistant
For John McElvaney
Director of Legal Services
Derbyshire County Council
County Hall
Matlock
DE4 3AG

Telephone: 01629 539336

PUBLIC – This email includes information which is not personal.

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CS DP and FOI (Childrens Services), Derbyshire County Council

Dear Ms Karalis

 

Thank you for your information request dated 8^th November 2017.  I can
confirm that we do hold the requested information. The request has been
considered under the Freedom of Information Act 2000.  The response to
your request is as follows:

 

Are you currently implementing a new Children’s Social Care Case
Management Software – Yes

 

If yes you are implementing a system then please provide what Children’s
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender?

The system is Mosaic supplied by Servelec HSC. The planned Go-Live date
has yet to be determined but work has started to establish the work
involved in migrating from our current system (Frameworki).

 

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

No dates to implement the new system were specified in the tender and
there have been no additional implementation costs outside the original
contract.

 

 

If No you are not currently implementing a Children’s  Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?

 

 

I hope this now deals with your request for information. However should
you wish the outcome to be reviewed, please follow the procedure as set
out below;

 

Stage 1:

In the first instance, please send in your comments, and wherever
possible, a copy of your request and the covering letter enclosing the
information or refusing your request to:

 

Access to Information Solicitor

Legal Services

Derbyshire County Council

County Hall

Matlock

DE4 3AG

Email: [1][Derbyshire County Council request email]

 

Please ensure that correspondence is marked as “Request for a review of my
Freedom of Information Act / Environmental Information Regulations
request”, and bears any case references you have been given.   

 

Stage 2:

After completing the above procedure, if you wish to challenge the
decision further, then you have a right to contact the Information
Commissioner’s Office as follows: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel. 0303 123 1113/ Fax: 01625 524510

ICO Weblink: [2]http://www.ico.org.uk/complaints.aspx

 

Kind regards

 

Julie Yates

 

 

Julie Yates | Management Information Assistant | SAR / FOI Team |
Information & ICT | Children’s Services | Derbyshire County Council |
County Hall, Matlock, Derbyshire DE4 3AG | Tel: 01629 538853 / 531226

 Visit us at [3]www.derbyshire.gov.uk | Follow us on [4]Twitter | Find us
on [5]Facebook

 

 

 

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