Implementation costs and timescales
Dear Cheshire West and Chester Council,
Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No
If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify
If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?
Yours faithfully,
Karen Worwood
RE: Your request under the Freedom of Information Act 2000
Case Reference: 101004798938
Dear Miss Worwood
Thank you for your email.
It will be treated as a request within the meaning of the Act: this means that we will send you a full response within 20 working days, either supplying you with the information which you want, or explaining to you why we cannot supply it.
If we need any further clarification or there is any problem we will be in touch.
In the meantime if you wish to discuss this further please contact me. It would be helpful if you could quote the log number.
Yours sincerely
FOI Unit
Solutions Team
Cheshire West and Chester Council
Dear Ms Worwood
Thank you for your request for information of 7^th November 2017 which has
been logged as 4798938 and has been dealt with under the Freedom of
Information Act 2000. We confirm that Cheshire West and Chester Council
holds information relating to your request.
For the purpose of clarity your request has been reproduced below:
Are you currently implementing a new Children’s Social Care Case
Management Software – Yes/No
If yes you are implementing a system then please provide what Children’s
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify
If No you are not currently implementing a Children’s Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?
RESPONSE:
No - We are not currently implementing a new Children’s Social Care Case
Management system.
Our current system went live on 10^th June 2011 which was 7 and a half
months after contract award which was on 24^th October 2010. The previous
system is still in use for legacy purposes.
We trust this answers your query.
The Council considers that your request has been answered in full by
either confirming that information is not held, providing you with the
information requested, or explaining why any information has been withheld
and the reasons for any redaction. Where applicable, the Council has also
told you the reasons for the delay in responding to your request.
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The Information Disclosures Team can be contacted by email via:
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Information Governance
Cheshire West and Chester Council
HQ
58 Nicholas Street
Chester
CH1 2NP
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http://www.cheshirewestandchester.gov.uk...
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Water Lane
Wilmslow
Cheshire SK9 5AF
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Website: www.ico.org.uk
There is no charge for making an appeal.
Yours sincerely
Information Governance
Cheshire West and Chester Council
FD / PD (INH) / PD (Ex) / PD (Fees) / ND (Info Not Held) / ND (Ex) / ND
(Fees) / Advice & Assistance
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