Implementation costs and timescales
Dear Leicestershire County Council,
Are you currently implementing a new Adult Social Care Case Management Software – Yes/No
If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify
If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?
Yours faithfully,
Ethen Clarke
Mr Ethan Clarke
[FOI #446009 email]
14/11/2017
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
FOI Request Number :9653
Description :Adult Social Care - Case Management Software
Dear Mr Ethan Clarke,
Thank you for your request for information which was received on 14/11/2017.
We are considering this request under the terms of the Freedom of Information Act 2000.
You will receive the information requested within 20 working days unless the Council does not hold the information or there is a reason to withhold it. We will write to you in any event.
If you have any particular requirements regarding the format of the information, please email [Leicestershire County Council request email], quoting the FOI Request Number.
Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk
Yours sincerely
FOI Team
Mr Ethan Clarke
[FOI #446009 email]
30/11/2017
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
FOI Request Number :9653
Description :Adult Social Care - Case Management Software
Dear Mr Ethan Clarke,
I confirm that the information requested is held by Leicestershire County Council.
Your request has now been considered and the information is available from:
https://leicscc.axlr8.uk/disclosureLogMo...
If you have any difficulty in accessing the information please contact [Leicestershire County Council request email], quoting the FOI Request Number.
If you're not happy with how we’ve dealt with your Freedom of Information request, you can complain and ask us to review our decision. Further details are available from: http://www.leicestershire.gov.uk/about-t...
Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk
Yours sincerely
FOI Team
Dear Leicestershire County Council,
Thank you for your response.
To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.
Yours faithfully,
Ethen Clarke
Mr Ethan Clarke
[FOI #446009 email]
07/03/2018
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
FOI Request Number :10096
Description :Adult Social Care - Case Management Software
Dear Mr Ethan Clarke,
Thank you for your request for information which was received on 07/03/2018.
We are considering this request under the terms of the Freedom of Information Act 2000.
As this is a request for new information rather than a query relating to information already provided we have logged this as a completely new request. Please note the new reference number above - linked to the email address provided for request 9653.
You will receive the information requested within 20 working days unless the Council does not hold the information or there is a reason to withhold it. We will write to you in any event.
If you have any particular requirements regarding the format of the information, please email [Leicestershire County Council request email], quoting the FOI Request Number.
Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk
Yours sincerely
FOI Team
Mr Ethan Clarke
[FOI #446009 email]
28/03/2018
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
FOI Request Number :10096
Description :Adult Social Care - Case Management Software
Dear Mr Ethan Clarke,
Your request has now been considered and the information is available from:
https://leicscc.axlr8.uk/disclosureLogMo...
If you have any difficulty in accessing the information please contact [Leicestershire County Council request email], quoting the FOI Request Number.
If you're not happy with how we’ve dealt with your Freedom of Information request, you can complain and ask us to review our decision. Further details are available from: http://www.leicestershire.gov.uk/about-t...
Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk
Yours sincerely
FOI Team
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