We don't know whether the most recent response to this request contains information or not – if you are Jacob Krendel please sign in and let everyone know.

Implementation costs and timescales

We're waiting for Jacob Krendel to read a recent response and update the status.

Dear West Sussex County Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Jacob Krendel

Freedom of Information Act, West Sussex County Council

1 Attachment

Dear Mr Krendel,

 

Thank you for your enquiry, which has been forwarded to the appropriate
officers for a response.  The usual timescale for a response is twenty
working days, that is by or on 11 December 2017.

 

If for any reason the Council needs to extend this timescale you will be
notified in accordance with the relevant legislation.

 

Please note that in 2012 the County Council adopted a position in
principle that FoI and EIR requests to West Sussex County Council and the
Council's responses may be published on the Council's website in a
suitably anonymised form. This is in addition to the individual response
to the requestor, and in line with the Council's commitment to
transparency and open data.   

 

Yours sincerely,

 

Duncan Macdonald

Customer Relations Officer

 

 

Freedom Of Information |  [1]West Sussex County Council | Location:
County Hall, Chichester PO19 1RQ
E-mail: [2][email address]

 

 

[3]cid:image001.gif@01D18FDF.6D0024E0

 

show quoted sections

BSD FOI, West Sussex County Council

Dear Mr Krendel

Ref: WSCC$1102543 - 977440 - DL - JK - IT

I refer to your request dated 13^th November 2017, which has been dealt
with under the Freedom of Information Act 2000.

 

Your request was for:

Are you currently implementing a new Children’s Social Care Case
Management Software – Yes/No

 

If yes you are implementing a system then please provide what Children’s
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender?

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

 

If No you are not currently implementing a Children’s  Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?

 

 

We have now completed a search for the information which you requested and
I confirm the Authority holds information relevant to the request.

 

Please see our answers below corresponding with your request.

·         Are you currently implementing a new Children’s Social Care Case
Management Software – Yes/No - No

 

·         If yes you are implementing a system then please provide what
Children’s Social Care Case Management Software are you implementing and
when is the planned go-live date of all functionality as per the tender? –
not applicable

 

·         Is this the same with the dates on the tender documents? If not
what is the difference Have there been any additional costs outside the
original contract for the implementation? If yes, please specify – not
applicable

 

·         If No you are not currently implementing a Children’s  Social
Care Case Management Software, with regard to the last system you
implemented how long in months from contract award date did the software
to go live and the previous case management to be switched off? –
approximately 12 months, including a period of parallel running

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by us will be copyright of West Sussex County Council.

 

Information you receive which is not subject to WSCC copyright continues
to be protected by the copyright of the person, or organisation, from
which the information originated. You must ensure that you gain their
permission before reproducing any third party (non WSCC) information.

 

 

If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are unhappy with the way your request has been handled, you may
wish to ask for a review of our decision via the ‘FOI inbox’. 

 

If you are not content with the outcome of the internal review, you may
apply directly to the Information Commissioner for a decision. Generally,
the ICO cannot make a decision unless you have exhausted our internal
review procedure. The Information Commissioner can be contacted at:

 

The Information Commissioner's Office,

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Yours sincerely

 

BSD FoI Liaison Officers

 

 

BSD FoI Liaison Officers, [1]West Sussex County Council 

Location: 2^nd Floor, The Grange, Chichester, PO19 1RG

Email:- [2][email address]

 

 

Please do not delete the above reference number  

This email and any attachments are confidential and intended solely for
the persons addressed. If it has come to you in error please reply to
advise us but you should not read it, copy it, show it to anyone else nor
make any other use of its content. West Sussex County Council takes steps
to ensure emails and attachments are virus-free but you should carry out
your own checks before opening any attachment.

References

Visible links
1. http://www.westsussex.gov.uk/__
2. mailto:[email address]

Dear BSD FOI,

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Jacob Krendel

Freedom of Information Act, West Sussex County Council

1 Attachment

Dear Mr Krendel,
 
Thank you for your enquiry, which has been forwarded to the appropriate
officers for a response. The usual timescale for a response is twenty
working days, that is by or on 12^th Marc.h
 
If for any reason the Council needs to extend this timescale you will be
notified in accordance with the relevant legislation.
 
Please note that in 2012 the County Council adopted a position in
principle that FoI and EIR requests to West Sussex County Council and the
Council's responses may be published on the Council's website in a
suitably anonymised form. This is in addition to the individual response
to the requestor, and in line with the Council's commitment to
transparency and open data.   
 
Yours sincerely,
 
Kerry Rickman
 
Freedom Of Information, Communities Directorate | [1]West Sussex County
Council | Location: County Hall, Chichester PO19 1RQ | E-mail:
[2][email address]
 
 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Jacob Krendel please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org