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Implementation costs and timescales

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Dear Bury Metropolitan Borough Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Karen Worwood

Customer Contact Team, Bury Metropolitan Borough Council

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Customer Contact Team

________________________________

Thank you for contacting us.

We aim to reply as soon as possible and this e-mail box is checked regularly. Our normal working hours are 8.45am to 5.00pm Monday to Friday, excluding bank holidays. Only If your request is urgent and requires immediate attention please telephone 0161 253 6606.

Customer Contact Team
Bury Council
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Did you know what services are available at Whittaker St Digital Hub?

Free training courses are available to help with computer skills and using the internet.

Monday to Friday 9am to 4.45pm

7 Internet Access pc's available for customers you will either need a library card or we can join you if you bring ID

Monday to Friday 9am to 4.45pm

An additional 7 pcs with access to Bury Council and Direct Gov with freephones to contact council offices/Six Town Housing and Step Change Debt Charity.

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Bury Metropolitan Borough Council

 Customer Contact Team

--------------------------------------------------------------------------

Thank you for contacting us regarding your FOI Request, your request has
been passed to the appropriate departments(s):

Children - Young People and Culture

Should you need to speak to us regarding this, your reference is: 
2884211.

If you have any further questions about this issue please E-mail
[1][Bury Council request email] quoting your reference number.

Customer Contact Team
Bury Council

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CSFOIRequests, Bury Metropolitan Borough Council

Request for Information - Freedom of Information Act 2000 (FOIA)

 

·        Further to your recent request for information under the Freedom
of Information Act received on 7 November 2017 , I am able to supply the
following information on behalf of Bury Council.

Are you currently implementing a new Children's Social Care Case
Management Software –

o   No

·        If yes you are implementing a system then please provide what
Children's Social Care Case Management Software are you implementing and
when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

o   N/A

·        If No you are not currently implementing a Children's Social Care
Case Management Software, with regard to the last system you implemented
how long in months from contract award date did the software to go live
and the previous case management to be switched off?

12 months

 

Please note: The supply of information in response to a Freedom of
Information request does not confer an automatic right to re-use the
information.  Under UK copyright law you can use any information supplied
for the purpose of private study and non-commercial research without
requiring permission.  Similarly, information supplied can also be re-used
for the purposes of news reporting.  An exception to this is photographs.

 

For other forms of re-use, for example publishing the information, you
would need the permissions of the organisation or the person who owns the
copyright.  In the case of information produced by government departments
and agencies you can re-use the information under the Open Government
Licence.  For more information about this please see:-

 

[1]http://www.nationalarchives.gov.uk/doc/o...

 

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information how to obtain
permission from a third party, please go to Intellectual Property Office’s
website at [2]www.ipo.gov.uk

 

For transparency purposes, it is now the Council's policy to advise on the
costs of dealing with each Freedom of Information request.  Please note
that to deal with this request it has cost the Council £50.00.

 

Should you have any queries regarding this, please contact me on the
number below.

 

Gary Horton

 

Gary Horton | Administration Manager -Administration Secretarial Support

Strategy & Commissioning| Children, Young People and Culture | Bury
Council |

3 Knowsley Place | Duke Street | Bury | BL9 0EJ

Tel: 0161 253 6014 | Fax: 0161 253 5970

[3][email address] | [4]www.bury.gov.uk

 

From: [5][email address]
[[6]mailto:[email address]]
Sent: 07 November 2017 14:59
To: CSFOIRequests <[7][email address]>
Subject: FOI 7944

 

     Customer Contact Team

--------------------------------------------------------------------------

Call details (Crm number): 2884211 Recorded: 07/11/2017 14:58:09

Name/Business: Karen Worwood
Address: 

Contact Number: , Mobile Phone: 

Email Address: [8][FOI #444208 email]

--------------------------------------------------------------------------

Freedom of Information Request for Children's, Young People and Culture
Teams selected: Children's Social Care

This email has been generated as Children's or Young Peoples teams have
been selected, Please disregard Arts, Libraries and Museums requests, a
separate email will be sent containing these details if any of these teams
was selected.
Dear Bury Metropolitan Borough Council,

Are you currently implementing a new Children's Social Care Case
Management Software - Yes/No

If yes you are implementing a system then please provide what Children's
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

If No you are not currently implementing a Children's Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?

Yours faithfully,

Karen Worwood

The request has been sent to the following departments: Children - Young
People and Culture

If you have any further questions about this issue please ring 5353, or
Email [9][Bury Council request email] quoting the CRM reference
number. 

--------------------------------------------------------------------------

Yours faithfully
Customer Contact Team
Bury Council

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Dear CSFOIRequests,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Karen Worwood

CSFOIRequests, Bury Metropolitan Borough Council

Request for Information - Freedom of Information Act 2000 (FOIA)

 

Further to your recent request for information under the Freedom of
Information Act received on 26 February 2018, I am able to supply the
following information on behalf of Bury Council.

Responses:

 

1.       The exact date on which you signed the contract for the new
system.

The contract award was made in May 2011, the formal contract was signed by
all parties by 4/10/2011

2.       The exact Go-Live date by the winning supplier specified in the
tender.

No Go-Live date requested or expected in tender just an indicative example
timescale, from project initiation which was which was provided for 6
month period.

3.       The exact Go-Live date by the winning supplier in their proposal.

Following contract the agreed supplier/Bury project plan Go Live date was
2/4/2012

4.       The exact date the system went live across all services.

8/5/2012

5.       The exact date when the legacy system was switched off or you
stopped paying maintenance for the system.

6/5/2012 by children’s social care

 

 

Please note: The supply of information in response to a Freedom of
Information request does not confer an automatic right to re-use the
information.  Under UK copyright law you can use any information supplied
for the purpose of private study and non-commercial research without
requiring permission.  Similarly, information supplied can also be re-used
for the purposes of news reporting.  An exception to this is photographs.

 

For other forms of re-use, for example publishing the information, you
would need the permissions of the organisation or the person who owns the
copyright.  In the case of information produced by government departments
and agencies you can re-use the information under the Open Government
Licence.  For more information about this please see:-

 

[1]http://www.nationalarchives.gov.uk/doc/o...

 

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information how to obtain
permission from a third party, please go to Intellectual Property Office’s
website at [2]www.ipo.gov.uk

 

For transparency purposes, it is now the Council's policy to advise on the
costs of dealing with each Freedom of Information request.  Please note
that to deal with this request it has cost the Council £50.00.

 

Should you have any queries regarding this, please contact me on the
number below.

 

 

Abbie Rayner

Apprentice Administration Officer (Information) Strategy & Commissioning |
Department for Children, Young People and Culture Bury Council | 3
Knowsley Place | Duke Street | Bury | BL9 0EJ

Tel: +44 (0) 161 253 5516 | Fax: +44 (0) 161 253 6011
[3][email address]  | [4]www.bury.gov.uk<http://www.bury.gov.uk/>

 

 

 

show quoted sections

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