Dear Southampton City Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

James Cudmore

Information, Southampton City Council

Thank you for contacting Southampton City Council.

Your enquiry will be passed to the relevant team/officer for action.

If you have made a request for information, you will receive a response
promptly, and within the statutory timeframe for compliance. Once your
request has been logged, you will receive further details of this, and you
may be contacted if we require further information from you.

If you have any queries, please contact the Council's Corporate Legal Team
on 023 8083 2129.

Information, Southampton City Council

Dear James Cudmore,

 

Thank you for your Freedom of Information request received on 08/11/2017.
It has been determined that you have requested the following information:

 

Are you currently implementing a new Children’s Social Care Case
Management Software – Yes/No

 

If yes you are implementing a system then please provide what Children’s
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender?

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

 

If No you are not currently implementing a Children’s  Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?

 

If this is not correct, please contact [1][email address]
to clarify your request as soon as possible.

 

Unless clarified otherwise, your request is being dealt with under the
terms of the Freedom of Information Act 2000, and will be forwarded to the
service area(s) holding the information. Your request will be answered
promptly, and within twenty working days of the date your request was
received.

 

Please note, the service area(s) holding the information may need further
information from you to locate the information sought once they have
received the request, and you will be contacted again should this be
necessary.

 

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

 

The Council now publishes responses to requests made to it under the
Freedom of Information Act 2000 and the Environmental Information
Regulations 2004. These responses are available on the Council’s website
– 

 

[2]http://www.southampton.gov.uk/council-de...

 

The Council also routinely publishes information on its Publication
Scheme:

 

[3]http://www.southampton.gov.uk/council-de...

 

If the information you have requested in your current request has been
requested recently then it is likely that our response to that request is
already available to you via the disclosure log or via the Publication
Scheme. You may wish to view our disclosure log and Publication scheme to
ascertain whether the information you are seeking is already published. If
you find the information you are seeking, please let us know accordingly
and we will close your request. If we do not hear from you further we will
continue to process your request in accordance with the relevant
legislation.

Regards,

 

Rianna Farrow
Modern Apprentice (Legal Administration)

Legal & Governance

Southampton and Fareham Legal Services Partnership
Southampton City Council
Tel: 023 8083 3000 (switchboard)

[4]@SouthamptonCC    [5]facebook.com/SotonCC

 

This email is confidential but may have to be disclosed under the Freedom
of Information Act 2000, the Data Protection Act 1998, or the
Environmental Information Regulations 2004. If you are not the person or
organisation it was meant for, apologies, please ignore it, delete it, and
notify us. SCC does not make legally binding agreements or accept formal
notices/proceedings by email. E-mails may be monitored. This email (and
its attachments) is intended only for the use of the person(s) to whom it
is addressed, and may contain information that is privileged and/or
confidential. If it has come to you in error, you must take no action
based on it, nor must you copy or show it to anyone.

 

FOI-1718-0851-0021388/00719941

References

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Giany, Gurpreet, Southampton City Council

3 Attachments

Dear James

 

Please find attached Southampton City Council’s response to your Freedom
of Information request.

 

Kind regards

 

 

Gurpreet Giany

Business Support Officer

Business Support Service

Southampton City Council

 

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does not make legally binding agreements or accept formal
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4. mailto:[email address]

Dear Southampton City Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Southampton City Council's handling of my FOI request 'Implementation costs and timescales'.

I requested the timescale from the contract award date to go live date and the previous case management system to be switched off. Instead I was provided with a vague comment about the information not being held. Other councils have answered very similar queries without the world exploding.

With regard to the last system you implemented, please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Look forward to hearing from you soon.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,

James Cudmore

Information, Southampton City Council

Thank you for contacting Southampton City Council.

Your enquiry will be passed to the relevant team/officer for action.

If you have made a request for information, you will receive a response
promptly, and within the statutory timeframe for compliance. Once your
request has been logged, you will receive further details of this, and you
may be contacted if we require further information from you.

If you have any queries, please contact the Council's Corporate Legal Team
on 023 8083 2129.

This email is confidential but may have to be disclosed under the Freedom
of Information Act 2000, the Data Protection Act 1998, or the
Environmental Information Regulations 2004. If you are not the person or
organisation it was meant for, apologies, please ignore it, delete it, and
notify us. SCC does not make legally binding agreements or accept formal
notices/proceedings by email. E-mails may be monitored. This email (and
its attachments) is intended only for the use of the person(s) to whom it
is addressed, and may contain information that is privileged and/or
confidential. If it has come to you in error, you must take no action
based on it, nor must you copy or show it to anyone.

Information, Southampton City Council

1 Attachment

Dear James Cudmore,

 

Thank you for your request for the review of FOI-1718-0851 received on
7^th March 2018. This matter I being dealt with under CL16-03-04-023308.

 

I have passed your request to the Information Lawyer (Data Protection
Officer), and they will respond to you within twenty working days of the
date your request was received, i.e no later than the 6^th April 2018.

 

If you have any queries about this request, do not hesitate to contact me
on 023 8083 2129.

Regards,

 

Nathan Matterson

Junior Legal Assistant

Southampton & Fareham Legal Partnership

Southampton City Council

Tel: 023 8083 2129

Fax: 023 8083 2308

Email:  [1][email address]

GCSX: [2][email address]

 

 

 

 

CL16-03-04-023308/00807628

 

show quoted sections

Matterson, Nathan, Southampton City Council

1 Attachment

Dear James Cudmore,

 

Thank you for your email below in regards to concerns about our response
to FOI-1718-0851.

 

I have contacted the service area to get their views regarding this
response and to justify the reason for explaining that information was not
held.

 

I have been advised that we do not hold this information any further as
the events you are requesting took place 15 years ago and we no longer
hold records that would enable us to calculate the specific information
you require.

 

In addition the events to which you refer below – systems being switched
on and off – will not have taken place on specific dates but over a period
of time. As such there is no exact date that these actions would have
occurred that we can confirm.

 

Although records about this are no longer held, the service lead from this
area has offered to see if members of staff who were employed by the
Council at the time of these events, would be willing to give an estimate
from memory regarding these events, but has warned that this would not
necessarily be accurate.

 

If you would like the Council to undertake this estimation, we would be
willing do so, however any request for this or further information would
be treated as new request for information.

 

Regards,

 

Nathan Matterson, Junior Legal Assistant

Southampton & Fareham Legal Partnership

Southampton City Council

Civic Centre, Southampton, SO14 7LY

DX115710 Southampton 17

 

Tel: 023 8083 2129

 

[1]https://www.southampton.gov.uk/img/LLG_T...

CL16-03-04-023308/00818247

 

From: Matterson, Nathan On Behalf Of Information
Sent: 12 March 2018 12:02
To: 'James Cudmore' <[FOI #444632 email]>
Subject: RE: Internal review of Freedom of Information request -
Implementation costs and timescales

 

Dear James Cudmore,

 

Thank you for your request for the review of FOI-1718-0851 received on
7^th March 2018. This matter I being dealt with under CL16-03-04-023308.

 

I have passed your request to the Information Lawyer (Data Protection
Officer), and they will respond to you within twenty working days of the
date your request was received, i.e no later than the 6^th April 2018.

 

If you have any queries about this request, do not hesitate to contact me
on 023 8083 2129.

Regards,

 

Nathan Matterson

Junior Legal Assistant

Southampton & Fareham Legal Partnership

Southampton City Council

Tel: 023 8083 2129

Fax: 023 8083 2308

Email:  [2][email address]

GCSX: [3][email address]

 

[4]cid:image001.png@01D3B9F9.E390CFB0

 

 

 

CL16-03-04-023308/00807628

 

show quoted sections