Implementation costs and timescales

The request was successful.

Dear Bristol City Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Karen Worwood

Freedom of Information, Bristol City Council

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No Reply @ Bristol, Bristol City Council

Dear Karen Worwood 
This is a courtesy email to let you know your Public Information
Request has been received on : 07/11/2017. 
Your unique reference number is "CRN00139739 ". Please keep this
number safe, as you may be required to provide it in the future. 
If you need to add further information concerning your case or
require an update about your response date, please email
[email address
Regards,
Customer Relations Team

"No Reply @ Bristol" <noreply@bristol.gov.uk>, Bristol City Council

You sent us a Freedom of Information request on 07/11/2017

Your request number is CRN00139739

Our reply to your request is:  

Are you currently implementing a new Children’s Social Care Case

Management Software – No

 

How long in months from contract award date did the software to go
live and the previous case management to be switched off? 19 months,
and we didn’t switch off legacy system for several years, but this
was only because it was still being used by adult services

This response should answer your request in full.

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against any exemptions:

Email: [1][Bristol City Council request email]
Write to: Customer Relations (100TS), PO Box 3176, Bristol, BS3 9FS

If you’re still not satisfied with our response:

You can complain to the Information Commissioner. 
Find out how to do this on the Information Commissioner Office
website
 (link to [2]http://ico.org.uk/concerns)

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Thanks

Bristol City Council

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