Implementation costs and timescales

Karen Worwood made this Freedom of Information request to Bridgend County Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Bridgend County Borough Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Karen Worwood

foi, Bridgend County Borough Council

Dear Sir/Madam

FREEDOM OF INFORMATION REQUEST X01-6938

We acknowledge your request for information received on 7 November 2017.

We are considering your request and you should receive a response within the statutory timescale of 20 working days, unless the information is exempt or we require additional time to consider whether disclosure is in the public interest in accordance with section 2 of the Freedom of Information Act.

We will try to supply information in electronic format by email, but if this is not possible we will let you know. If you have any special requirements e.g. language, audio, large print, etc. then please let us know.

The Act defines a number of exemptions which may prevent release of the information you have requested. Before we provide the information we will consider whether it is proper to release it and if any of the exemption categories do apply then the information will not be released. We will tell you if this is the case, and you will have a right of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. We will tell you if this is the case.

You may have to pay a fee for this information. We will consider this and let you know. If so you will have to pay the fee before we process and release the information.

If you have any queries or concerns, then please contact me directly. You can find out more about the Act from the Information Commissioner at:

Information Commissioner’s Office – Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 02920 678400 Fax: 02920 678399
Email: [email address]
Website: https://ico.org.uk/

Yours sincerely

Y Swyddfa Rhyddid Gwybodaeth | Freedom of Information Office
Gwasanaethau Gweithredol a Phartneriaethol | Operational and Partnership Services
Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | Bridgend County Borough Council
Ffon / Phone: (01656) 643473
Ffacs / Fax: (01656) 657899

E-bost / E-Mail [Bridgend County Borough Council request email]
Gwefan / Website: www.bridgend.gov.uk

Rydym yn croesawu gohebiaeth yn Gymraeg. Rhowch wybod i ni os mai Cymraeg yw eich dewis iaith.
We welcome correspondence in Welsh. Please let us know if your language choice is Welsh.

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Mae'r e-bost hwn ac unrhyw atodiadau a drosglwyddir gydag ef yn cynrychioli
safbwyntiau'r unigolyn a'i anfonodd (unigolion a'u hanfonodd) ac ni ddylid eu
hystyried fel safbwynt swyddogol Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr.
Mae'r cynnwys yn gyfrinachol ac wedi'i fwriadu ar gyfer y sawl y'i cyfeiriwyd ato
yn unig. Os ydych wedi ei dderbyn mewn camgymeriad, rhowch wybod i weinyddwr y
system ar (+44) 01656 642111.

Mae'r e-bost hwn ac unrhyw atodiadau wedi cael eu sganio gyda 'Mcafee' -
http://www.mcafee.com/
________________________________________________________________________

foi, Bridgend County Borough Council

Dear Ms Worwood,

 

FREEDOM OF INFORMATION REQUEST X01- 6938

 

We refer to your email dated 7 November 2017 which contained a request for
information as set out in italics below.  Following consideration of your
request, in accordance with the Freedom of Information Act 2000, I respond
to each point as follows:

 

Are you currently implementing a new Children’s Social Care Case
Management Software – No

 

If yes you are implementing a system then please provide what Children’s
Social Care Case Management Software are you implementing and when is the
planned go-live date of all functionality as per the tender?

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify – N/a

 

If No you are not currently implementing a Children’s Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?

 

Contract start date: 31/03/2015

 

The current Wccis system went live on 26th April 2016

 

I hope this response satisfies your request. If you are dissatisfied with
the handling of the request, under the Freedom of Information Act 2000 you
have the right to request a review of the Council’s response to your
request for information.  If you wish to request a review, please write
to:

 

Mr P A Jolley

Corporate Director, Operational and

Partnership Services and Monitoring Officer

Bridgend County Borough Council

Civic Offices,

Angel Street

Bridgend, CF31 4WB

 

within 28 days of the date of this letter.  If you remain dissatisfied
with the outcome of that review, you may seek further recourse by lodging
an appeal with the Information Commissioner at:

 

Information Commissioner’s Office – Wales

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

Tel:  02920 678400

Fax:  02920 678399

E:mail : [1][email address]

Website:  [2]www.ico.org.uk

 

Yours sincerely

--

Freedom of Information Office

Bridgend County Borough Council

Level 2, Civic Offices

Angel Street

Bridgend

CF31 4WB

Tel: 01656 643565

Email: [Bridgend County Borough Council request email]

 

 

 

 

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