Dear Milton Keynes Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Yasmin Cook

Milton Keynes Council

Dear Sir/Madam

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Re: [EXT] Freedom of Information request - Implementation

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Freedom of Information Act, Milton Keynes Council

Dear Ms Cook

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

I acknowledge your request for information received on 14 November 2017.

 

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing a reference to a third party.

 

If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let me know.

 

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

 

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case.

 

There may a fee payable for this information. This will be considered and
you will be informed if a fee is payable. In this event the fee must be
paid before the information is processed and released. The 20 working day
time limit for responses is suspended until receipt of the payment.

 

If you have a complaint about the handling of your request then please
contact me.  I will arrange for an internal review which will be
considered as part of Stage 2 of the Council’s complaints procedure.

 

You also have a right of appeal to the Information Commissioner at:
Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow 

Cheshire 

SK9 5AF

Tel: 0303 123 1113

Fax: 01625 524510

[1]www.ico.org.uk

 

 

Yours sincerely

 

FOI Liaison Officer

Freedom of Information, Milton Keynes Council

Web:www.milton-keynes.gov.uk

 

Visit the Milton Keynes Council web site at
http://www.milton-keynes.gov.uk

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**** This email and any attachments hereto are strictly confidential and
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Freedom of Information Act, Milton Keynes Council

1 Attachment

  • Attachment

    2017 11 14 FOI Request Yasmin Cook SA MH FOI Team FOI Responses Final.docx

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Dear Ms Cook

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

Your request for information has now been considered and the information
requested is enclosed.

 

If you have a complaint about the handling of your request then please
contact me.  I will arrange for an internal review which will be
considered as part of Stage 2 of the Council’s complaints procedure.

 

You also have a right of appeal to the Information Commissioner at:
Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow 

Cheshire 

SK9 5AF

Tel: 0303 123 1113

Fax: 01625 524510

[1]www.ico.org.uk

 

 

Yours sincerely

 

 

FOI Liaison Officer

Freedom of Information, Milton Keynes Council

Web:www.milton-keynes.gov.uk

 

Visit the Milton Keynes Council web site at
http://www.milton-keynes.gov.uk

Please consider the environment and don't print this email unless you
really need to

**** This email and any attachments hereto are strictly confidential and
intended solely for the addressee. It may contain information which is
privileged. If you are not the intended addressee, you must not disclose,
forward, copy or take any action in reliance of this email or attachments.
If you have received this email in error, please delete it and notify us
as soon as possible.

The anti-virus software used by Milton Keynes Council is updated regularly
in an effort to minimise the possibility of viruses infecting our systems.
However, you should be aware that there is no absolute guarantee that any
files attached to this email are virus free.****

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Dear Freedom of Information Act,

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Yasmin Cook

Milton Keynes Council

Dear Sir/Madam

This is an automated email.

Re: [EXT] Re: FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - ASC296814

Thank you for contacting Milton Keynes Council at the following email address:

[Milton Keynes Council request email]

We try to reply to all email quickly and effectively and to help us to do this we have set up a reply system which automatically sends email to the service area directly. Consequently, you need take no further action. Our system has logged your email enquiry and you will receive a reply shortly. Please direct any further queries on this matter to [Milton Keynes Council request email].

Please do not reply to this email.

Thank you for contacting Milton Keynes Council.

Visit the official Milton Keynes web site at www.milton-keynes.gov.uk.

**** This email and any attachments hereto are strictly confidential and intended solely for the addressee. It may contain information which is privileged. If you are not the intended addressee, you must not disclose, forward, copy or take any action in reliance of this email or attachments. If you have received this email in error, please delete it and notify us as soon as possible.

The anti-virus software used by Milton Keynes Council is updated regularly in an effort to minimise the possibility of viruses infecting our systems. However, you should be aware that there is no absolute guarantee that any files attached to this email are virus free.****

Freedom of Information Act, Milton Keynes Council

Dear Ms Cook,

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

I acknowledge your request for information received on 12^th February 2018

 

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing a reference to a third party.

 

If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let me know.

 

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

 

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case.

 

There may a fee payable for this information. This will be considered and
you will be informed if a fee is payable. In this event the fee must be
paid before the information is processed and released. The 20 working day
time limit for responses is suspended until receipt of the payment.

 

If you have a complaint about the handling of your request then please
contact me.  I will arrange for an internal review which will be
considered as part of Stage 2 of the Council’s complaints procedure.

 

You also have a right of appeal to the Information Commissioner at:
Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow 

Cheshire 

SK9 5AF

Tel: 0303 123 1113

Fax: 01625 524510

[1]www.ico.org.uk

 

Yours sincerely

 

Liaison Officer

Freedom of Information, Milton Keynes Council

 

 

Visit the Milton Keynes Council web site at
http://www.milton-keynes.gov.uk

Please consider the environment and don't print this email unless you
really need to

**** This email and any attachments hereto are strictly confidential and
intended solely for the addressee. It may contain information which is
privileged. If you are not the intended addressee, you must not disclose,
forward, copy or take any action in reliance of this email or attachments.
If you have received this email in error, please delete it and notify us
as soon as possible.

The anti-virus software used by Milton Keynes Council is updated regularly
in an effort to minimise the possibility of viruses infecting our systems.
However, you should be aware that there is no absolute guarantee that any
files attached to this email are virus free.****

References

Visible links
1. http://www.ico.org.uk/

Freedom of Information Act, Milton Keynes Council

1 Attachment

Dear Ms Cook

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

Your request for information has now been considered and the information
requested is enclosed.

 

If you have a complaint about the handling of your request then please
contact me.  I will arrange for an internal review which will be
considered as part of Stage 2 of the Council’s complaints procedure.

 

You also have a right of appeal to the Information Commissioner at:
Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow 

Cheshire 

SK9 5AF

Tel: 0303 123 1113

Fax: 01625 524510

[1]www.ico.org.uk

 

 

Yours sincerely

 

 

FOI Liaison Officer

Freedom of Information, Milton Keynes Council

Web:www.milton-keynes.gov.uk

 

Visit the Milton Keynes Council web site at
http://www.milton-keynes.gov.uk

Please consider the environment and don't print this email unless you
really need to

**** This email and any attachments hereto are strictly confidential and
intended solely for the addressee. It may contain information which is
privileged. If you are not the intended addressee, you must not disclose,
forward, copy or take any action in reliance of this email or attachments.
If you have received this email in error, please delete it and notify us
as soon as possible.

The anti-virus software used by Milton Keynes Council is updated regularly
in an effort to minimise the possibility of viruses infecting our systems.
However, you should be aware that there is no absolute guarantee that any
files attached to this email are virus free.****

References

Visible links
1. http://www.ico.org.uk/

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