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Dear Lewisham Borough Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Jacob Krendel

Foi, Customer, Lewisham Borough Council

Dear Mr Krendel

Re: Freedom of Information Act 2000
Environmental Information Regulations 2004
Reference No: 424470

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Corporate Complaints and Casework Team

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Rahman, Davina, Lewisham Borough Council

Dear Mr Krendel

Re: Freedom of Information Act 2000

 

Thank you for your request for information held by London Borough of
Lewisham. I have included below a copy of your request, followed by the
Council’s response under each heading

Are you currently implementing a new Adult Social Care Case Management
Software –No

If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender?      N/A

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify  N/A

If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off?

In response, the Council can confirm that it was 14 months

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Yours sincerely

Davina

Corporate Complaints

 

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