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Implementation

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Dear Blaenau Gwent County Borough Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Ziggy Mahen

Blaenau Gwent County Borough Council

Dear Ziggy Mahen,

I acknowledge receipt of your Freedom of Information request and will liaise with the relevant Department in order to provide a response.

We will endeavour to provide this information within 20 working days.

Yours faithfully,

FOI Team
 Blaenau Gwent County Borough Council
  Legal Section, The General Offices, Steel Works Road, Ebbw Vale  NP23 6DN
  Cyngor Bwrdeistref Sirol Blaenau Gwent
Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur, Glyn Ebwy NP23 6DN

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.
The Council welcomes correspondence in Welsh and English and we will communicate with you in the language of your choice, as long as you let us know which you prefer. Corresponding in Welsh will not lead to any delay.

If you are not happy with the way in which your request has been dealt with please respond requesting an internal review. You may also contact the Information Commissioner if you are still not happy with the way your request has been dealt with.

The Information Commissioner’s address is:
Information Commissioner’s Office – Wales
2nd Floor, Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 029 2067 8400
Fax: 029 2067 8399
Email: [email address]

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Blaenau Gwent County Borough Council

Dear Ziggy Mahen,

 

In response to your Freedom of Information request, please see the
Officer’s comments below next to your original email.

 

I trust this answers your request and if of you have any queries please
don’t hesitate to contact us.

 

Kind regards,

 

FOI Team

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw Vale 
NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

 

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

 

If you are not happy with the way in which your request has been dealt
with please respond requesting an internal review. You may also contact
the Information Commissioner if you are still not happy with the way your
request has been dealt with.

 

The Information Commissioner’s address is:

Information Commissioner’s Office – Wales

2nd Floor, Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 029 2067 8400

Fax: 029 2067 8399

Email: [1][email address]

 

 

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Dear Blaenau Gwent County Borough Council,

Thank you for your response.

To clarify can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours faithfully,

Ziggy Mahen

Blaenau Gwent County Borough Council

Dear Ziggy Mahen

We acknowledge receipt of your follow up request for information, which is being dealt with under a new reference as this is a request for new information.

We will endeavour to provide this information within 20 working days.

Yours faithfully,

FOI Team
 Blaenau Gwent County Borough Council
  Legal Section, The General Offices, Steel Works Road, Ebbw Vale, South Wales NP23 6DN
  Cyngor Bwrdeistref Sirol Blaenau Gwent
Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur, Glyn Ebwy NP23 6DN

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.
The Council welcomes correspondence in Welsh and English and we will communicate with you in the language of your choice, as long as you let us know which you prefer. Corresponding in Welsh will not lead to any delay.

If you are unhappy with the handling of your request, you can ask us to review our response. Requests for reviews should be submitted within 40 days of the date of receipt of our response to your original request – email: [Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the Information Commissioner, who can be contacted at:

Information Commissioner’s Office - Wales
2nd Floor Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 029 2067 8400
Fax: 029 2067 8399
Email: [email address]

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Blaenau Gwent County Borough Council

Dear Ziggy Mahen,

 

In response to your Freedom of Information request, please see the
Officer’s response below:

 

1.            The exact date on which you signed the contract for the new
system

- 29.03.2016

 

2.            The exact Go-Live date by the winning supplier specified in
the tender indicative timescale given of 2016, subject to each local
authority agreeing terms for the migration of data.

- Indicative timescale given of 2016, subject to each local authority
agreeing terms for the migration of data

 

3.            The exact Go-Live date by the winning supplier in their
proposal.

-  As point 2.

 

4.            The exact date the system went live across all services.

               - 19.05.2017

 

5.            The exact date when the legacy system was switched off or
you stopped paying maintenance for the system.

               -  19.08.2017     

 

I trust this answers your request and if you have any queries please don’t
hesitate to contact us.

 

Kind regards

 

FOI Team

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw
Vale, South Wales NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

 

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

 

If you are unhappy with the handling of your request, you can ask us to
review our response. Requests for reviews should be submitted within 40
days of the date of receipt of our response to your original request –
email: [Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the
Information Commissioner, who can be contacted at:

 

Information Commissioner’s Office - Wales

2^nd Floor Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 029 2067 8400

Fax: 029 2067 8399

Email: [1][email address]

 

 

__________________________________________________________________________________________________________________________________________________________________________________________________

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