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Dear Bexley Borough Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Ethen Clarke

Bexley Council, Bexley Borough Council

1 Attachment

Information request
Our reference: 4723497

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Dear ‎Mr Clarke‏
 
Thank you for your request for information received on 14 November 2017.
 
Please find attached our response to your request.
  ‎
Regards,

James Scott
Head of ICT (Systems & Security)
Civic Offices, 2 Watling Street, Bexleyheath, Kent DA6 7AT
Email: [email address]
www.bexley.gov.uk

Dear Bexley Council,

Thank you for your request.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Ethen Clarke

Bexley Council, Bexley Borough Council

Information request
Our reference: 4975197

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Dear Mr Clarke
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 26
February 2018 concerning:

To clarify, with regard to the last system you implemented, can you please
provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped
paying maintenance for the system.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 26 March 2018 (which is 20 working
days beginning on the first working day after the date we received your
request).
 
In some cases, a fee may be payable. If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000may restrict the release of some or all
of the information you have requested. We will carry out an assessment and
if any exemptionsapply to some or all of the information then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
 
Regards,

Lorraine King
Complaints and Freedom of Information Officer
London Borough of Bexley , Civic Offices , 2 Watling Street , Bexleyheath
, Kent , DA6 7AT
Tel: 0203 045 3855
Email: [email address]
www.bexley.gov.uk

Bexley Council, Bexley Borough Council

Information request
Our reference: 4975197

--------------------------------------------------------------------------

 
Dear Mr Clarke
 
Freedom of Information Act 2000
 

I have been asked to provide a response to your request.  I have copied
the request with my answers below.

 

To clarify can you please provide these exact dates:

 1. The exact date on which you signed the contract for the new system. -
The order form is dated 17 August 2012 and the service commenced on 20
August 2012.

 2. The exact Go-Live date by the winning supplier specified in the
tender. - Not specified

 3. The exact Go-Live date by the winning supplier in their proposal.
- Not specified

 4. The exact date the system went live across all services. -  29th
October 2014

 5. The exact date when the legacy system was switched off or you stopped
paying maintenance for the system. -31-March 2016

 
 
 
Regards,

Kerry Kear
 
HSC Information systems manager
Tel: 02030453652
Email: [email address]
www.bexley.gov.uk

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