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Implementation

Ziggy Mahen made this Freedom of Information request to Blackpool Borough Council

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Dear Blackpool Borough Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Ziggy Mahen

FOI, Blackpool Borough Council

Thank you for your email.

 

Your request for information will be dealt with under the Freedom of
Information Act or Environmental Information Regulations and will be
allocated a reference number. It will be passed to the most appropriate
council department to gather the information. The department may respond
directly to you, but you may receive a response from the Information
Governance Team via [1][Blackpool Borough Council request email].

 

In line with the legislation, we strive to respond promptly but no later
than 20 working days after the date of receipt. If we need to extend this
to clarify your request or to undertake a complex Public Interest Test we
will let you know.

 

Information Governance Team

 

Blackpool Council

 

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1. mailto:[Blackpool Borough Council request email]

FOI, Blackpool Borough Council

1 Attachment

Hello

Please see letter attached.

Kind Regards

Information Governance Team
Governance and Partnerships | Blackpool Council |Number One| Bickerstaffe Square |Talbot Road |Blackpool |FY1 3AH

Post to: Blackpool Council | PO Box 4 | Blackpool | FY1 1NA
T: 01253 477477
E: [email address]

show quoted sections

Dear FOI,

To clarify can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Ziggy Mahen

FOI, Blackpool Borough Council

Thank you for your email.

 

Your request for information will be dealt with under the Freedom of
Information Act or Environmental Information Regulations and will be
allocated a reference number. It will be passed to the most appropriate
council department to gather the information. The department may respond
directly to you, but you may receive a response from the Information
Governance Team via [1][Blackpool Borough Council request email].

 

In line with the legislation, we strive to respond promptly but no later
than 20 working days after the date of receipt. If we need to extend this
to clarify your request or to undertake a complex Public Interest Test we
will let you know.

 

Information Governance Team

 

Blackpool Council

 

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Would you like to be kept up to date with Blackpool Council news ? Sign up
here - www.blackpool.gov.uk/YourBlackpool
http://www.blackpool.gov.uk/EmailDisclai... This message has been scanned
for inappropriate or malicious content as part of the Council's e-mail and
Internet policies

--------------------------------------------------------------------------

References

Visible links
1. mailto:[Blackpool Borough Council request email]

FOI, Blackpool Borough Council

1 Attachment

Hello

Please see letter attached.

Kind Regards

Information Governance Team
Governance and Partnerships | Blackpool Council |Number One| Bickerstaffe Square |Talbot Road |Blackpool |FY1 3AH

Post to: Blackpool Council | PO Box 4 | Blackpool | FY1 1NA
T: 01253 477477
E: [email address]

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Ziggy Mahen please sign in and let everyone know.