Implementation

The request was partially successful.

Dear Lancashire County Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Tabitha Karalis

Freedom of Information, Lancashire County Council

 

 

Dear Ms Karalis,

 

Request for information

 

We are writing to acknowledge receipt of your email dated 14/11/17, in
which you request the disclosure of information.

 

We can confirm that your enquiry will now be assigned to an officer who
will commence a search for the information you require and they will
respond in due course. The deadline date for issuing you with full
response is 13/12/17. We will endeavour to provide a response well in
advance of this date, however, should we envisage any delays, or require
more details from you, we will contact you immediately.

 

If you have any queries about the above, please do not hesitate to contact
us, quoting ref. 936.1627

 

Yours sincerely

 

Information Governance Team

Legal and Democratic Service

Lancashire County Council

PO Box 78

County Hall

PR1 8XJ

[1][email address]

[2]www.lancashire.gov.uk

 

 

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Freedom of Information, Lancashire County Council

Dear Ms Karalis

 

Request for information under the Freedom of Information Act 2000

 

Further to your email of 14 November, we are now in a position to respond
to your enquiry regarding our adult social care management system.

 

·       Are you currently implementing a new Adult Social Care Case
Management Software – Yes/No?

No

 

·       If yes you are implementing a system then please provide what
Adult Social Care Case Management Software are you implementing and when
is the planned go-live date of all functionality as per the tender?

·       Is this the same with the dates on the tender documents? If not
what is the difference Have there been any additional costs outside the
original contract for the implementation? If yes, please specify.

N/A

 

·       If No you are not implementing an Adult Social Care Case
Management Software, with regard to the last system you implemented how
long in months from contract award date did the software to go live and
the previous case management to be switched off?

May 2021

 

We trust that you are satisfied with the information provided. If you have
any queries regarding our response, or you require any additional
information, please do not hesitate to contact us.

 

Yours sincerely,

 

Information Governance Team

Legal and Democratic Service

Lancashire County Council

[1][Lancashire County Council request email]

 

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Dear Freedom of Information,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Tabitha Karalis