Dear Kent County Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Tabitha Karalis

Kent County Council

Dear Ms Karalis

 

Thank you for your email below.

 

Kent County Council acknowledges your request for information under the
Freedom of Information Act 2000. Assuming KCC holds this information, we
will endeavour to supply the data to you as soon as possible but no later
than 12^th December 2017 (20 working days from date of receipt).

 

We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information. Please quote our reference - FOI/17/1963 - in any
communication regarding this particular request.

 

Best regards,

 

Peter Wylie | Information Access Officer | Information Resilience &
Transparency Team | Room 2.71, Sessions House, Maidstone | Tel 03000
415563 | Fax 03000 420303 |
[1]http://www.kent.gov.uk/about-the-council...

 

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Kent County Council

Dear Ms Karalis

 

Thank you for your request for information made under the Freedom of
Information Act (FOIA) 2000, relating to Case Management Software fo Adult
Social Care.

 

Are you currently implementing a new Adult Social Care Case Management
Software – Yes

 

If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender? Servelec Mosaic, this
is due to be implemented by end January 2019.

 

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify This is as per the
tender and the project is still in early planning stage.

 

If you are unhappy with this response, and believe KCC has not complied
with legislation, please ask for a review by following our complaints
process; details can be found at this link
[1]http://www.kent.gov.uk/about-the-council...
on our website. Please quote reference FOI/17/1963.

 

If you still remain dissatisfied following an internal review, you can
appeal to the Information Commissioner, who oversees compliance with the
Freedom of Information Act 2000. Details of what you need to do, should
you wish to pursue this course of action, are available from the
Information Commissioner’s website [2]http://www.ico.org.uk/concerns.

 

Yours sincerely

 

Kirsty-Leigh Robertson| Information Access Officer | Information
Resilience & Transparency Team | Room 2.71, Sessions House, Maidstone |
Phone 03000 418301 | Fax 03000 420303 |
[3]http://www.kent.gov.uk/about-the-council...
|

 

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