We don't know whether the most recent response to this request contains information or not – if you are Tabitha Karalis please sign in and let everyone know.

Dear Hull City Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Tabitha Karalis

Information Governance, Hull City Council

We acknowledge receipt of your request for information which we will
process in accordance with the appropriate legislation below:

Freedom of Information Act
This covers general recorded information that is held by the Council.
Examples: budget information, staff structures, details of contracts etc

From the next working day that the request is received we have 20 working
days to respond. This does not take in to account any clarification we may
require or if we need to consider the Public Interest Test which allows us
up to a maximum of 20 additional working days.

Environmental Information Regulation
This covers all environmental information held by the Council.
Examples: Planning Applications, details of proposed road works, flood
information, pollution information etc.

From the next working day that the request is received we have 20 working
days to respond.

Section 7 of the Data Protection Act (Subject Access Request)
This section of the Data Protection legislation only relates to requests
for information about the requester or a client if you are acting on their
behalf.
Examples: Personnel file, Housing file, Council Tax/Housing Benefit
information etc.

We have 40 days from the date of receipt to respond.

Information Governance Team
Town Clerk's Service
Hull City Council
The Guildhall

 

Information Governance, Hull City Council

Dear Ms Karalis,

 

Freedom of Information Act 2000 – Information Request - 001901/17

 

We acknowledge receipt of your information request received on 14/11/2017
which is being processed according to the Freedom of Information Act
(2000)

 

The legislation allows us 20 working days to respond which takes us to
12/12/2017.  There are some circumstances under which this deadline may be
extended legally but we will inform you as soon as we know if these apply.

 

Questions

 

Are you currently implementing a new Adult Social Care Case Management
Software – Yes/No

 

If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender?

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

 

If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off?

 

 

Should you wish to complain about our response in any way this must
initially be done by e-mailing [1][Hull City Council request email] or by
contacting us at The Information Governance Team, The Guildhall, Alfred
Gelder Street, Hull, HU1 2AA.

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.

 

Information Commissioner’s Office

Wycliffe House Water Lane,

Wilmslow,

Cheshire,

SK9 5AF

 

Web site: [2]https://ico.org.uk

Report a concern: [3]https://ico.org.uk/concerns/

Email: [4][email address]

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

 

ICO states that any emails you choose to send to them, or that they send
to you, are not secure as email messages can be intercepted.

ICO asks that you include a contact telephone number on any emails you
send to them. 

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[5]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

Yours sincerely,

 

 

Information Governance Team

Town Clerk's Service

Hull City Council

Tel: 01482 300300

[6][email address]

 

<img style="width:300px;height:56px" width="100" height="100"
src="http://static.hullcc.gov.uk/images/HULL_...
border=0/>

show quoted sections

Information Governance, Hull City Council

Dear Ms Karalis

 

Freedom of Information Act 2000 – Information Request - 001901/17

 

With regard to your Freedom of Information request received on 14 November
2017, please find our response below.

 

 

Are you currently implementing a new Adult Social Care Case Management
Software - Yes/No

 

Yes.

 

If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender?

 

LiquidLogic – 23 January 2018.

 

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

 

Tender documentation did not have a specific go-live date, as this was
arranged following award of the tender.  However, we have delayed the
Adults go-live from an initial agreed go-live date of the 23^rd October
2017.

 

Additional costs were for additional days to support 2 additional rounds
of data migration and configuration from both LiquidLogic and Oxford
Computer Consultants who are a partner of LiquidLogic who provide
ContrOCC, the finance module.

 

If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off?

 

Not applicable.

 

 

We hope that you will be satisfied with our response and should you
require any further information then please do not hesitate to contact
us. 

 

 

Should you wish to complain about our response in any way this must
initially be done by e-mailing [1][Hull City Council request email] or by
contacting us at The Information Governance Team, The Guildhall, Alfred
Gelder Street, Hull, HU1 2AA.

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.

 

Information Commissioner’s Office, Wycliffe House Water Lane, Wilmslow,
Cheshire, SK9 5AF

Web site: [2]https://ico.org.uk

Report a concern: [3]https://ico.org.uk/concerns/

Email: [4][email address]

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

 

ICO states that any emails you choose to send to them, or that they send
to you, are not secure as email messages can be intercepted.  ICO asks
that you include a contact telephone number on any emails you send to
them. 

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[5]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

This information may be subject to copyright. The Freedom of Information
Act does not give you an automatic right to re-use this information in a
way that would infringe copyright, for example, by publishing it or
distributing copies.  You are free to use it for your own purposes
including any non-commercial research or private study or for the purposes
of news reporting.

If you wish to re-use this information and this was not specified in your
initial application please contact us to discuss conditions for re-use. In
most cases we will permit use and re-use in accordance with The Open
Government Licence which can be found at
[6]www.nationalarchives.gov.uk/doc/open-government-licence

 

 

Yours sincerely

 

 

 

 

Information Governance

Town Clerk's Service

Hull City Council

Tel: 01482 300300

<img style="width:300px;height:56px" width="100" height="100"
src="http://static.hullcc.gov.uk/images/HULL_...
border=0/>

show quoted sections

Dear Information Governance,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Tabitha Karalis

Information Governance, Hull City Council

Dear Ms Karalis,

 

Freedom of Information Act 2000 – Information Request - 000381/18

 

We acknowledge receipt of your information request received on 26/02/2018
which is being processed according to the Freedom of Information Act
(2000) 

 

The legislation allows us 20 working days to respond which takes us to
26/03/2018.  There are some circumstances under which this deadline may be
extended legally but we will inform you as soon as we know if these apply.

 

Questions

 

To clarify, with regard to the last system you implemented, can you please
provide these exact dates:

1.   The exact date on which you signed the contract for the new system.

2.   The exact Go-Live date by the winning supplier specified in the
tender.

3.   The exact Go-Live date by the winning supplier in their proposal.

4.   The exact date the system went live across all services.

5.   The exact date when the legacy system was switched off or you stopped
paying maintenance for the system.

 

Should you wish to complain about our response in any way this must
initially be done by e-mailing [1][Hull City Council request email] or by
contacting us at The Information Governance Team, The Guildhall, Alfred
Gelder Street, Hull, HU1 2AA.

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.

 

Information Commissioner’s Office

Wycliffe House Water Lane,

Wilmslow,

Cheshire,

SK9 5AF

 

Web site: [2]https://ico.org.uk

Report a concern: [3]https://ico.org.uk/concerns/

Email: [4][email address]

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

 

ICO states that any emails you choose to send to them, or that they send
to you, are not secure as email messages can be intercepted.

ICO asks that you include a contact telephone number on any emails you
send to them. 

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[5]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

Yours sincerely,

 

 

Information Governance Team

Town Clerk's Service

Hull City Council

Tel: 01482 300300

[6][email address]

 

<img style="width:300px;height:56px" width="100" height="100"
src="http://static.hullcc.gov.uk/images/HULL_...
border=0/>

show quoted sections

Information Governance, Hull City Council

Dear Ms Karalis

 

Freedom of Information Act 2000 – Information Request - 000381/18

 

With regard to your Freedom of Information request received on 26 February
2018, please find our response below.

 

 

 

To clarify, with regard to the last system you implemented, can you please
provide these exact dates:

1.   The exact date on which you signed the contract for the new system.

 

22 March 2016.

 

2.   The exact Go-Live date by the winning supplier specified in the
tender.

 

No specific date was in the contract, it was to be arranged following
initial configuration meetings.

 

3.   The exact Go-Live date by the winning supplier in their proposal.

 

Hull City Council holds no recorded information that will answer this
question.

 

4.   The exact date the system went live across all services.

 

Children’s 22 May 2017

Adults due to go live on 20 Mar 2018

 

5.   The exact date when the legacy system was switched off or you stopped
paying maintenance for the system.

 

The contract for the current system in Adults ends September 2018.  It
will be read only from 20 March to the end of the contract.

 

 

 

 

Although information supplied in response to your request may be in a pdf
format please feel free to contact us should you wish the information to
be supplied in an alternative more readable/reusable format

 

We hope that you will be satisfied with our response and should you
require any further information then please do not hesitate to contact
us. 

 

 

Should you wish to complain about our response in any way this must
initially be done by e-mailing [1][Hull City Council request email] or by
contacting us at The Information Governance Team, The Guildhall, Alfred
Gelder Street, Hull, HU1 2AA.

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.

 

Information Commissioner’s Office

Wycliffe House Water Lane,

Wilmslow,

Cheshire,

SK9 5AF

 

Web site: [2]https://ico.org.uk

Report a concern: [3]https://ico.org.uk/concerns/

Email: [4][email address]

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

 

ICO states that any emails you choose to send to them, or that they send
to you, are not secure as email messages can be intercepted.

ICO asks that you include a contact telephone number on any emails you
send to them. 

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[5]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

This information may be subject to copyright. The Freedom of Information
Act does not give you an automatic right to re-use this information in a
way that would infringe copyright, for example, by publishing it or
distributing copies.  You are free to use it for your own purposes
including any non-commercial research or private study or for the purposes
of news reporting.

If you wish to re-use this information and this was not specified in your
initial application please contact us to discuss conditions for re-use. In
most cases we will permit use and re-use in accordance with The Open
Government Licence which can be found at
[6]www.nationalarchives.gov.uk/doc/open-government-licence

 

 

Yours sincerely

 

 

 

 

Information Governance Team

Town Clerk's Service

Hull City Council

Tel: 01482 300300

<img style="width:300px;height:56px" width="100" height="100"
src="http://static.hullcc.gov.uk/images/HULL_...
border=0/>

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Tabitha Karalis please sign in and let everyone know.

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