Implementation
Dear Dorset County Council,
Are you currently implementing a new Adult Social Care Case Management Software – Yes/No
If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify
If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?
Yours faithfully,
Karen Worwood
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Freedom of Information Team
Dorset County Council
County Hall
Colliton Park
Dorchester
Dorset
DT1 1XJ
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Dear Ms Worwood,
Thank you for your Freedom of Information request. Our answers to your
questions are as follows:
Are you currently implementing a new Adult Social Care Case Management
Software – Yes
If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender? MOSAIC by
ServelecHSC. Planned Go-Live date of 20^th November 2017.
Is this the same with the dates on the tender documents? No
If not what is the difference 10 weeks
Have there been any additional costs outside the original contract for the
implementation? No
If yes, please specify N/A
If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off? N/A
If you are not completely satisfied with our response, please contact us
again, or write to the complaints officer at: Dorset County Council,
County Hall, Colliton Park, Dorchester, Dorset DT1 1XJ. Or you can follow
the complaints procedure on our website that can be found [1]here. If your
appeal is not resolved to your satisfaction, you have the right to apply
to the Information Commissioner for a decision.
Yours sincerely,
Freedom of Information Team
Dorset County Council
Legal & Democratic Freedom of Information Team
Services
Records Management Unit
County
Hall County Hall
Colliton Park [2][Dorset County Council request email]
Dorchester [3]Description:
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Dorset
DT1 1XJ
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