Implementation

Karen Worwood made this Freedom of Information request to Council of the Isles of Scilly

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Council of the Isles of Scilly,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Karen Worwood

FOI, Council of the Isles of Scilly

Dear Enquirer

Thank you for your Freedom of Information request of 14 November.

Answers to your questions are given below:

Are you currently implementing a new Adult Social Care Case Management Software? No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off? 12 months

Kind regards

FOI Team

Council of the Isles of Scilly
Town Hall, St Mary’s, Isles of Scilly, TR21 0LW
[email address]

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Dear FOI,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Karen Worwood

FOI (Isles of Scilly), Council of the Isles of Scilly

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Dear Ms Worwood

Please forgive us for the unacceptable delay in replying to your email of 26 February.

Answers to your questions are given below.

1. The exact date on which you signed the contract for the new system. 9th June 2015
2. The exact Go-Live date by the winning supplier specified in the tender. 18th September2015
3. The exact Go-Live date by the winning supplier in their proposal. 1st September 2015
4. The exact date the system went live across all services. 18th October 2016
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system. 1st December 2016

Kind regards

Joseph Payne
Assistant: Democratic Services & Corporate Development
Council of the Isles of Scilly, Town Hall, St Mary’s, Isles of Scilly, TR21 0LW
Direct line: 01720 424543 | Reception: 0300 1234 105 | [email address]

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