Implementation

The request was successful.

Dear Conwy County Borough Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Karen Worwood

Uned Llyw-Gwyb / Info-Gov Unit, Conwy County Borough Council

Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.

Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.

show quoted sections

Pam Hughes, Conwy County Borough Council

1 Attachment

Dear Madam,

Please find attached information in response to your Freedom of Information request.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of this response and should be sent to the address below.

Please ensure all email correspondence is sent to the [Conwy Council request email] email address.

If you are not content with the outcome of the internal review, or if you are unhappy with this response you may appeal to the Information Commissioner’s Office – Wales, 2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH.

Regards,

Pam

Uned Llywodraethu Gwybodaeth/ Information Governance Unit
Cyngor Bwrdeistref Sirol CONWY County Borough Council
E-Bost / E-Mail: [Conwy Council request email]

show quoted sections