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Implementation

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Dear Bath and North East Somerset Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Ziggy Mahen

Information Governance, Bath and North East Somerset Council

1 Attachment

Dear Z Mahen,

 

Thank you for your recent request for information. Please find enclosed
the information you are entitled to receive under the (legislation).

 

I trust that we have answered your queries, however if you have any
further questions please do not hesitate to contact us.

 

If you are unhappy with the response to your request, you may ask for an
internal review within 40 working days of receipt of this request. Please
contact the Divisional Director – Risk and Assurance Services, Mr Jeff
Wring at the Guildhall, High St, Bath BA1 5AW
[1]mailto:[email address].

 

If you are not content with the outcome of the internal review, you have
the right to appeal directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF [2]www.ico.org.uk

 

Please refer to the disclaimer regarding reuse which can be found on the
Council website at:

[3]http://www.bathnes.gov.uk/services/your-...

 

Yours sincerely

 

 

Information Governance Team

Risk and Assurance Services

Bath & North East Somerset Council

Telephone: 01225 396658

[4]www.bathnes.gov.uk

 

Bath & North East Somerset – The place to live, work and visit

 

Please consider the environment before printing this email

 

 

 

From:  Ziggy Mahen <[FOI #445823 email]>

Sent:    13 November 2017 14:05

To:       Information Governance

Subject:           Freedom of Information request - Implementation

 

Categories:      Sam

 

Dear Bath and North East Somerset Council,

 

Are you currently implementing a new Adult Social Care Case Management
Software – Yes/No

 

If yes you are implementing a system then please provide what Adult Social
Care Case Management

Software are you implementing and when is the planned go-live date of all
functionality as per the

tender?

Is this the same with the dates on the tender documents? If not what is
the difference Have there been

any additional costs outside the original contract for the implementation?
If yes, please specify

 

If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last

system you implemented how long in months from contract award date did the
software to go live and

the previous case management to be switched off?

 

Yours faithfully,

 

Ziggy Mahen

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. http://www.bathnes.gov.uk/services/your-...
4. http://www.bathnes.gov.uk/

Dear Information Governance,

To clarify can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Ziggy Mahen

Information Governance, Bath and North East Somerset Council

1 Attachment

Dear Z Mahen,

 

Thank you for your recent request for information. Please find enclosed
the information you are entitled to receive under the (legislation).

 

I trust that we have answered your queries, however if you have any
further questions please do not hesitate to contact us.

 

If you are unhappy with the response to your request, you may ask for an
internal review within 40 working days of receipt of this request. Please
contact the Divisional Director – Risk and Assurance Services, Mr Jeff
Wring at the Guildhall, High St, Bath BA1 5AW
[1]mailto:[email address].

 

If you are not content with the outcome of the internal review, you have
the right to appeal directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF [2]www.ico.org.uk

 

Please refer to the disclaimer regarding reuse which can be found on the
Council website at:

[3]http://www.bathnes.gov.uk/services/your-...

 

Yours sincerely

 

 

Information Governance Team

Risk and Assurance Services

Bath & North East Somerset Council

Telephone: 01225 396658

[4]www.bathnes.gov.uk

 

Bath & North East Somerset – The place to live, work and visit

 

Please consider the environment before printing this email

 

 

 

From:    Ziggy Mahen <[FOI #445823 email]>

Sent:     05 February 2018 15:42

To:          Information Governance

Subject:               Re: Request 1922/17

 

Dear Information Governance,

 

To clarify can you please provide these exact dates:

1.            The exact date on which you signed the contract for the new
system.

2.            The exact Go-Live date by the winning supplier specified in
the tender.

3.            The exact Go-Live date by the winning supplier in their
proposal.

4.            The exact date the system went live across all services.

5.            The exact date when the legacy system was switched off or
you stopped paying maintenance for

the system.

 

Yours sincerely,

 

Ziggy Mahen

 

 

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. http://www.bathnes.gov.uk/services/your-...
4. http://www.bathnes.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Ziggy Mahen please sign in and let everyone know.

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