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Implementation

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Dear Westminster City Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Maurice May

Westminster City Council

Information request
Our reference: 6465433

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Dear Mr May
 
Thank you for contacting Westminster City Council's Knowledge &
Information Management Team. 

Your query will be allocated for response, and someone will contact you
within 5 working days to confirm the details of your request and whether
it is subject to a fee. 

Please see the Westminster City Council website for further information on
Data Protection policies
- [1]http://www.westminster.gov.uk/services/c...

CCTV Requests
Where your request relates to the provision of CCTV Footage with regard to
yourself or your property, you MUST complete a CCTV Subject Access Request
Form (please click on URL above). 

Please note that the Council is not responsible for all cameras operating
in the borough. Nor can it guarantee that any incident(s) requested were
captured by its CCTV operations. Furthermore, in line with its policies
the Council retains footage for no more than 31 calendar days from the
date of recording. 

Please see the Westminster City Council website for further information on
requesting CCTV footage -
[2]www.westminster.gov.uk/cctvrequests 

Kindest regards, 
 
Information Management Team
Westminster City Council
5 Strand
London
WC2N 5HR
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

References

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1. http://www.westminster.gov.uk/services/c...
2. http://www.westminster.gov.uk/cctvrequests

Westminster City Council

Information request
Our reference: 6465433

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Dear Mr May
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 14
November 2017.
 
Request summary
Are you currently implementing a new Adult Social Care Case Management
Software ' Yes/No

If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender?

Is this the same with the dates on the tender documents? If not what is
the difference

Have there been any additional costs outside the original contract for the
implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off?
 
We are dealing with your request under the Freedom of Information Act
2000and we aim to send a response by 12 December 2017.
 
The Freedom of Information Act 2000may restrict the release of some or all
of the information you have requested. We will carry out an assessment and
if any exemptionsapply to some or all of the information then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
 
Information Management Team
Westminster City Council
Information Services
Tel: 0207 641 3921
Email: [1][Westminster City Council request email]
Web: [2]www.westminster.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. mailto:[Westminster City Council request email]
2. file:///tmp/www.westminster.gov.uk

Westminster City Council

1 Attachment

Information request
Our reference: 6465433

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Dear ‎Mr May‏
 
Freedom of Information Act 2000
 
I can confirm that the information requested is held by Westminster City
Council. I have detailed below the information that is being released to
you.
 
Are you currently implementing a new Adult Social Care Case Management
Software?
No
 
If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off?
15 months
Award: 28 October 2011
Go Live: 28 January 2013
 
If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
 
Information Management Team
5 Strand
London
WC2N 5HR
[email address
 
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. Further information is also available from the Information
Commissioner at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Tel: 0303 123 1113 or 01625 54 57 45
Fax: 01625 524510
Web: [1]www.ico.org.uk
 
 
I will now close your request as of this date.
 

Yours sincerely
 
‎Stephen Murphy‏
 
 
Stephen Murphy
Westminster City Council
Email: [email address]
Web: [2]www.westminster.gov.uk

References

Visible links
1. http://www.ico.org.uk/
2. file:///tmp/www.westminster.gov.uk

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