Implementation

The request was partially successful.

Dear Sefton Borough Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Anne Cleves

Information, Sefton Borough Council

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References

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1. mailto:[email address]

Sefton Council, Sefton Borough Council

Information request
Our reference: 636633

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Dear Sir/Madam
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 14
November 2017 concerning 
   
Are you currently implementing a new Adult Social Care Case Management
Software ' Yes/No

If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off? 
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 12 December 2017.
 
In some cases, a fee may be payable. If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate). 
 
Yours faithfully
 
John Clintworth
Business Intelligence Team
 
NOTE: Please do not edit the subject line when replying to this email.

Sefton Council, Sefton Borough Council

1 Attachment

Information request
Our reference: 636633

--------------------------------------------------------------------------

 
Dear Sir/Madam
 
Thank you for your request for information received on 14 November 2017.
 
Please find attached our response to your request.
 
Yours faithfully
 
John Clintworth
Business Intelligence Team
 
NOTE: Please do not edit the subject line when replying to this email.

Dear Sefton Council,

Thank you for your email however you have responded about Children's Social Care Case Management Software.

Please provide me with an answer for Adults Social Care Case Management Software.

Yours sincerely,

Anne Cleves

Sefton Council, Sefton Borough Council

Dear Anne,
 
Please accept our apologies for any confusion.
 
The information we have provided also relates to Adult Socila Care.
 
Yours sincerely
John
 

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Dear Sefton Council,

Thank you for your email however you have responded about Children's
Social Care Case Management Software.

Please provide me with an answer for Adults Social Care Case Management
Software.

Yours sincerely,

Anne Cleves

show quoted sections

Dear Sefton Council,

Thank you for your response.

To clarify, with regard to the last system you implemented, can you please provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Anne Cleves

Sefton Council, Sefton Borough Council

Information request
Our reference: 820433

--------------------------------------------------------------------------

 
Dear Sir/Madam
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 27
February 2018 concerning:
 
 
Thank you for your response.

To clarify, with regard to the last system you implemented, can you please
provide these exact dates:
1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped
paying maintenance for the system.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 27 March 2018.
 
In some cases, a fee may be payable. If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate). 
 
Yours faithfully
 
John Clintworth
Business Intelligence Request
 
NOTE: Please do not edit the subject line when replying to this email.

Sefton Council, Sefton Borough Council

1 Attachment

Information request
Our reference: 820433

--------------------------------------------------------------------------

 
Dear Sir/Madam
 
Thank you for your request for information received on 27 February 2018.
 
Please find attached our response to your request.
 
Yours faithfully
 
John Clintworth
Business Intelligence Team
 
NOTE: Please do not edit the subject line when replying to this email.