Thank you for contacting Trafford Information Governance Team, please
treat this automatic email as confirmation that we have received your
enquiry and will respond to you accordingly.
 
Please note that Governance Services (including Legal Services,
Information Governance Services and Governance Services) staff may
currently be working from home.  We have some staff attending the office
on a weekly basis, however wherever possible, please avoid posting
documents to us and use electronic communication instead.  We do not
currently accept service of any documents by DX or FAX.
 
If you have access to the Internet you may wish to see if your enquiry can
be dealt with online at [1]www.trafford.gov.uk.  The council's website
enables many forms to be completed and payments to be made online, as well
as providing comprehensive information.
Kind regards
Information Governance Team
Trafford Council

References

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1. http://www.trafford.gov.uk/

Thank you for your email. 

Your enquiry has been given the reference number 11962.  Please quote this
in all future correspondence with regard to this enquiry.

We aim to respond fully to all emails from the public as soon as possible,
where they are seeking a response. 

If you are requesting information under the Freedom of Information Act or
Environmental Information Regulations, there is a 20 working day statutory
timescale within which to provide the information requested, subject to
any exemptions which may apply.  The 20 working day timescale will start
on the first working day following receipt of your email.

If you have access to the Internet you may wish to see if your enquiry can
be dealt with online at [1]www.trafford.gov.uk.  The council's website
enables many forms to be completed and payments to be made online, as well
as providing comprehensive information.

Thank you
Trafford Council

show quoted sections

Dear Dr Mc Cullagh

Thank you for your email of the 9 June 2022, where you requested
information under the Freedom of Information Act 2000.

The information you requested is enclosed.

Request and Response

1. For the period 16th March – 17th July 2020 (i.e., when ICO had
indicated a sympathetic approach to delay), provide precise data if
available e.g., 15 out of 30 requests, and if not, provide an estimate
e.g., 10%, for these questions:

(a)  how many responses to FOI requests were issued within 20 working days
of receipt by your organisation? 

206 out of 309

(b)  how many responses to FOI review requests were issued within 20
working days of receipt of the request for an internal review? 

3 out of 8 requests

(c)  how many responses to FOI requests were issued within 21 and 60
working days of receipt by your organisation?

62 out of 309 requests

(d) how many responses to FOI review requests were issued within 21 and 60
working days of receipt of the request for an internal review?

3 out of 8 requests

2. For the period 18th July – 8th October 2020 (i.e., during the
‘preparing for recovery’ phase), provide precise data if available e.g.,
15 out of 30 requests, and if not, provide an estimate e.g., 10%, for
these questions:

(a)  how many responses to FOI requests were issued within 20 working days
of receipt by your organisation? 

203 out of 282 requests

(b) how many responses to FOI review requests were issued within 20
working days of receipt of the request for an internal review? 

0 out of 5 request

(b)  how many responses to FOI requests were issued within 21 and 60
working days of receipt by your organisation?

43 out of 282 requests

(d) how many responses to FOI review requests were issued within 21 and 60
working days of receipt of the request for an internal review?

1 out of 5 requests

3. During the period 1st March to 30th October 2020, provide precise data
if available e.g., 15 out of 30 requests, and if not, provide an estimate
e.g., 10%, for these questions:

(a)  how many responses to FOI requests were issued more than 60 working
days after receipt of the request?

86 out of 737 responses

(b) how many responses to FOI review requests were issued more than 60
working days after receipt of a request for an internal review?

6 out of 13 responses

4. When FOI request or review responses were issued more than 21 working
days after receipt during the period 1st March and 30th October 2020, what
were the main reasons for the delay? e.g., closure of premises due to
Covid-19, reallocation of resources due to Covid-19, staff shortages due
to Covid-19, absence of key staff due to Covid-19, limited access to
necessary systems due to Covid-19, other issue related/unrelated to
Covid19.

This information is not recorded

5. In relation to the FOI requests received by your organisation between
1st March and 30th October 2020, what proportion related directly to
Covid-19, your organisation's Covid-19 response or impact of the pandemic
on your organisation? (Provide precise data if available e.g., 15 out of
30 requests, and if not, provide an estimate e.g., 10%)

20 requests

6. On 17th July 2020 the Information Commissioner’s Office (ICO) launched
a self-assessment Freedom of Information toolkit (FOI self-assessment
toolkit | ICO) to help public authorities respond to FOI requests as they
prepared to recover from the coronavirus pandemic. 

- Does, or has your organisation ever, use/d the toolkit? If so, please
explain whether it has it had any positive outcomes.

- If your organisation has not/does not make use of the toolkit, please
explain why not.

We did not use the toolkit. The reasons are not recorded

7. In response to Covid19, has the volume of information your organisation
publishes:

- don’t know

8. Has your organisation taken steps to proactively publish information
relating to Covid-19, your organisation's Covid-19 response or the impact
of the pandemic on your organisation? If it includes a dedicated webpage,
please provide a link to the webpage.

[1]Coronavirus (COVID-19) (trafford.gov.uk)

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: Information Governance
Manager, Trafford Council, Town Hall, Talbot Road Stretford M33 0TH or via
email to [2][Trafford Council request email]  

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

The supply of information in response to a freedom of information request
does not confer an automatic right to re-use the information.  Under UK
copyright law you can use any information supplied for the purposes of
private study and non-commercial research without requiring permission.
 Similarly, information supplied can also be re-used for the purposes of
news reporting. An exception to this is photographs.

For other forms of re-use, for example publishing the information, you
would need the permission of the organisation or person who owns the
copyright.  In the case of information produced by government departments
and agencies you can re-use the information under the Open Government
Licence.  For information about this please see
[3]http://www.nationalarchives.gov.uk/doc/o...

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information about how to
obtain permission from a third party, please go to Intellectual Property
Office’s website at [4]www.ipo.gov.uk

Yours sincerely,

Information Governance

Legal Services | Trafford Council | Trafford Town Hall | Talbot Road |
Stretford | M32 0TH

Email: [5][email address]

show quoted sections

Thank you for contacting Trafford Information Governance Team, please
treat this automatic email reply as confirmation that we have received
your enquiry and will respond to you accordingly.
 
If you have access to the Internet you may wish to see if your enquiry can
be dealt with online at [1]www.trafford.gov.uk.  The council's website
enables many forms to be completed and payments to be made online, as well
as providing comprehensive information.
Kind regards
Information Governance Team
Trafford Council

References

Visible links
1. http://www.trafford.gov.uk/