Identifying and safeguarding UC claimants with "Complex Needs " from immediate termination of legacy benefits.
Dear Department for Work and Pensions,
Re Natural Migration to Universal Credit (UC).
In all of the situations below please provide information on how DWP are currently identifying UC claimants with "Complex Needs "and how DWP are safeguarding these claimants from the immediate termination of legacy benefits -
A Universal Credit claim that is closed by DWP for whatever reason.
A universal Credit claim that is defective.
A Universal Credit claim that is aborted by the claimant.
A Universal credit claim that is withdrawn by the claimant.
A Universal Credit claim that lapses when identity is not proven in person or online.
Mrs V Todbury.
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Dear V Bowen,
I am writing in response to your request for information, received 23rd
DWP Central FoI Team
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