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Dear Wirral Metropolitan Borough Council,

What applications are you running for: Finance, HR, Payroll, Procurement, CRM, Business Intelligence (BI)
For each of the above applications:
Who is the vendor(s) ?
What Version(s) are you running ?
When was the last major software upgrade ?
When is the next planned upgrade?
Who provides 2nd and 3rd line Support and Maintenance (S&M) for these applications?
What is the approximate value of the current annual S&M contract? (a range is fine)
When is the S&M renewal date?
Do you plan to extend S&M at the next renewal?
Who is responsible for these business areas?
Is there a longer term strategy to replace the applications / software mentioned?
Are you running any Oracle or SAP databases, if so what versions are you running?
Are you planning any database upgrades in the next 12-18 months?
Who provides 2nd and 3rd line S&M for these database ?
What is the approximate value of these contracts ? (a range is fine)
When is the S&M renewal date?
Do you plan to extend S&M at the next renewal?
Who is responsible for looking after the contract for the Oracle and/or SAP application estate?
Who is responsible for looking after the licenses for the Oracle and/or SAP DB estate?
Yours faithfully,
Mike

Dalton, Chelsea, Wirral Metropolitan Borough Council

1 Attachment

Dear Mr Cattermole,

 

Thank you for your recent request made under the Freedom of Information
Act 2000.

 

Please see our response to this FOI attached.

 

 

I trust the above assists with your enquiries.

 

You have the right under Section 17 of the Freedom of Information Act 2000
to ask for an internal review if you are dissatisfied with the information
provided to you. Please direct any request for an internal review to
[Wirral Borough Council request email] and your request will be allocated for
review.

 

Yours sincerely,

 

 

 

 

Chelsea Dalton

Information Management Officer

Business Management - ICT

Treasury Building

Argyle Street

Birkenhead

Wirral

CH41 1AH

Tel: 0151 666 5201

[1][Wirral Borough Council request email]

 

PLEASE FORWARD ALL FOI RESPONSES TO [2][Wirral Borough Council request email]

 

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We don't know whether the most recent response to this request contains information or not – if you are mike cattermole please sign in and let everyone know.