ICT Structure & Hardware

The request was successful.

Dear Newark and Sherwood Homes Limited,

Please provide the following information in relation to your ICT & external workforce

1. How many field-based staff do you employ?

2. Do you use hand held (PDA or tablet) devices or issue work via a mobile phone?

3. If you have hand held's (PDA's Tablets)in place what application are you using them for? Ie, job
reporting/assett tracking etc

4. are you looking to implement new/replacement devices?

5. Do you have a wireless infrastructure in place?

6. If so what wireless network is it? If not, are you looking to implement?

7. are you using voice (VoIP) solutions?

8. is this (VoIP) something you are looking to implement?

9. Are you currently using 2 way radios?

10. If so, what radios are you using, ie make, model. Are they digital or analogue? & how many?

11. Who is responsible for looking after PDA, Tablets, Wireless & VoIP Hardware. Name, job title, contact number, email address

12. Who is responsible for looking after your 2 way radios. Name, Job title, contact number, email address

Yours faithfully,

John Smith

Newark and Sherwood Homes Limited

Thank you for your email, which has been received by Newark and Sherwood
Homes Limited.

During the next working day your email will be forwarded to the relevant
operational team who will process your request\enquiry and contact you as
appropriate.

Please remember that if your request\enquiry is urgent you should contact
us directly by telephone on the following number: 0845 258 5550 during
normal working hours or on 0800 561 0010 outside those hours.

Thank you.

Newark and Sherwood Homes Limited
Kelham Hall, Kelham
Newark
Notts
NG23 5QX
www.nshomes.co.uk

Newark and Sherwood Homes Limited

Dear Mr Smith

 

RE: Freedom of Information Request: ICT Structure & Hardware

 

Further to your request for information under the Freedom of Information
Act, I now write with our response. 

 

1.   How many field-based staff do you employ?

Approximately 50 staff

    

     2. Do you use hand held (PDA or tablet) devices or issue work via a

     mobile phone?

        Yes

    

     3. If you have hand held's (PDA's Tablets)in place what application

     are you using them for? Ie, job

     reporting/assett tracking etc

        Repairs Management

        Asset Management

     

     4. are you looking to implement new/replacement devices?

          Not at this time 

 

     5. Do you have a wireless infrastructure in place?

        No

 

     6. If so what wireless network is it? If not, are you looking to

     implement?

        No

    

     7. are you using voice (VoIP) solutions?

        Yes

     8. is this (VoIP) something you are looking to implement?

        No

 

     9. Are you currently using 2 way radios?

        No

 

     10. If so, what radios are you using, ie make, model. Are they

     digital or analogue? & how many?

        Not Applicable

 

     11. Who is responsible for looking after PDA, Tablets, Wireless &

     VoIP Hardware. Name, job title, contact number, email address

PDA/Tablets ONLY – Mr Tony Smith, Systems Development Officer

Tel No. 0845 258 5550 e-mail:[email address]

 

     12. Who is responsible for looking after your 2 way radios. Name,

     Job title, contact number, email address

          Not Applicable

 

If you have any further questions then please do not hesitate to contact
me.

  

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: Neil Pearson, Systems and Data
Officer. 

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF. 

 

Yours sincerely,

 

Neil Pearson

 

Neil Pearson

Systems & Data Officer, Business Services, Newark and Sherwood Homes

Kelham Hall, Kelham, Newark On Trent, Notts, NG23 5QX

T: 01636 655527  E: [1][email address] F: 01636 655514

 

--------------------------------------------------------------------------

Note:
This message is for the named person's use only.  It may contain
confidential, proprietary or legally privileged information.  No
confidentiality or privilege is waived or lost by any mistransmission.  If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it and notify
the sender.  You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient. NEWARK AND SHERWOOD HOMES LIMITED and any of its
subsidiaries each reserve the right to monitor all e-mail communications
through its networks.
Any views expressed in this message are those of the individual sender,
except where the message states otherwise and the sender is authorized to
state them to be the views of any such entity.
 
Senders and Recipients of email should be aware that, under the Data
Protection Act 1998, the Freedom of Information Act 2000 and
the Environmental Information Regulations Act 2004, the contents may have
to be disclosed in response to a request.
 
Newark and Sherwood Homes Limited Legal Disclaimer.
 
Thank You.

--------------------------------------------------------------------------

Newark and Sherwood Homes Limited - Registered Address: Kelham Hall,
Kelham, Newark on Trent, Notts, NG23 5QX. Registration Number: 05145364.
Registered in England and Wales. Telephone: 01636 687888. FAX: 01636
655514. Email: [2][email address] . Website:
[3]http://www.nshomes.co.uk . VAT Number: 847734001.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.nshomes.co.uk/

hide quoted sections