ICT Structure & Hardware

Richard Leighton made this Freedom of Information request to Newark and Sherwood Homes Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Newark and Sherwood Homes Limited,

Please provide the following information in relation to your ICT & external workforce

1. How many field-based staff do you employ?

2. Do you use hand held (PDA or tablet) devices or issue work via a mobile phone?

3. If you have hand held's (PDA's Tablets)in place what application are you using them for? Ie, job
reporting/assett tracking etc

4. are you looking to implement new/replacement devices?

5. Do you have a wireless infrastructure in place?

6. If so what wireless network is it? If not, are you looking to implement?

7. are you using voice (VoIP) solutions?

8. is this (VoIP) something you are looking to implement?

9. Are you currently using 2 way radios?

10. If so, what radios are you using, ie make, model. Are they digital or analogue? & how many?

11. Who is responsible for looking after PDA, Tablets, Wireless & VoIP Hardware. Name, job title, contact number, email address

12. Who is responsible for looking after your 2 way radios. Name, Job title, contact number, email address

Yours faithfully,

John Smith

Newark and Sherwood Homes Limited

Thank you for your email, which has been received by Newark and Sherwood
Homes Limited.

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operational team who will process your request\enquiry and contact you as
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Please remember that if your request\enquiry is urgent you should contact
us directly by telephone on the following number: 0845 258 5550 during
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Thank you.

Newark and Sherwood Homes Limited
Kelham Hall, Kelham
Newark
Notts
NG23 5QX
www.nshomes.co.uk

Newark and Sherwood Homes Limited

Dear Mr Smith

 

RE: Freedom of Information Request: ICT Structure & Hardware

 

Further to your request for information under the Freedom of Information
Act, I now write with our response. 

 

1.   How many field-based staff do you employ?

Approximately 50 staff

    

     2. Do you use hand held (PDA or tablet) devices or issue work via a

     mobile phone?

        Yes

    

     3. If you have hand held's (PDA's Tablets)in place what application

     are you using them for? Ie, job

     reporting/assett tracking etc

        Repairs Management

        Asset Management

     

     4. are you looking to implement new/replacement devices?

          Not at this time 

 

     5. Do you have a wireless infrastructure in place?

        No

 

     6. If so what wireless network is it? If not, are you looking to

     implement?

        No

    

     7. are you using voice (VoIP) solutions?

        Yes

     8. is this (VoIP) something you are looking to implement?

        No

 

     9. Are you currently using 2 way radios?

        No

 

     10. If so, what radios are you using, ie make, model. Are they

     digital or analogue? & how many?

        Not Applicable

 

     11. Who is responsible for looking after PDA, Tablets, Wireless &

     VoIP Hardware. Name, job title, contact number, email address

PDA/Tablets ONLY – Mr Tony Smith, Systems Development Officer

Tel No. 0845 258 5550 e-mail:[email address]

 

     12. Who is responsible for looking after your 2 way radios. Name,

     Job title, contact number, email address

          Not Applicable

 

If you have any further questions then please do not hesitate to contact
me.

  

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: Neil Pearson, Systems and Data
Officer. 

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF. 

 

Yours sincerely,

 

Neil Pearson

 

Neil Pearson

Systems & Data Officer, Business Services, Newark and Sherwood Homes

Kelham Hall, Kelham, Newark On Trent, Notts, NG23 5QX

T: 01636 655527  E: [1][email address] F: 01636 655514

 

show quoted sections

Newark and Sherwood Homes Limited - Registered Address: Kelham Hall,
Kelham, Newark on Trent, Notts, NG23 5QX. Registration Number: 05145364.
Registered in England and Wales. Telephone: 01636 687888. FAX: 01636
655514. Email: [2][email address] . Website:
[3]http://www.nshomes.co.uk . VAT Number: 847734001.

References

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