ICT staff to Trust WTE staff ratios

The request was successful.

Dear Oxleas NHS Foundation Trust,

Please provide details of the number of whole time equivalent or full time equivalent staff employed in operational ICT activities - 1st 2nd and 3rd line engineers, serivcedesk/helpdesk staff, managers, administrators, system staff (data base administrators etc), assistants to managers etc.

This may be provided as a departmental or function diagram showing staff numbers in each area.

In addition, please provide the total number of staff or wte's employed by the Trust to enable the ratio of number of operational ICT staff to entire organisational establishment to be calculated.

If you have outsourced work in this area, please provide details of the WTE numbers that provide the services and the cost to the Trust for this contract.

Yours faithfully,

Mr D. Hardy

Karen Foreman,

Dear Mr Hardy

Re - Freedom of Information Request - FOI 1023

Thank you for your email dated 11th February 2013.

Your request will now be processed under the Freedom of Information Act 2000 and I will be in touch with you again as soon as possible to let you know whether the Trust holds the information that you have requested.

With regards

Karen Foreman
Information Governance Co-ordinator.
Tel: 01322 299854
Email - [email address]
Fax: 01322 299851

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Karen Foreman,

1 Attachment

Dear Mr Hardy

Re: Request under the Freedom of Information Act 2000 - FOI 1023

Further to my email of 14th February 2013, I am now in a position to
provide you with the information that you requested under the Freedom of
Information Act 2000.

Please provide details of the number of whole time equivalent or full
time equivalent staff employed in operational ICT activities:

● 1st, 2nd & 3rd Line Engineers
Response – 10 WTE
● Servicedesk/Helpdeak Staff
Response – 4.85 WTE
● Managers
Response – 5 WTE
● Administrators
Response – 2.7 WTE
● System staff (data base administrators etc..)
Response – 4.5 WTE
● Assistants to Managers etc..
Response – None (included in Administrators)

Please find attached an up to date Organisational chart.

● The total number of staff or WTE’s employed by the Trust.
Response – 2847.47 WTE’s , 3243 headcount, plus 389
Bank only staff.

● If you have outsourced work in this area, please provide details
of the WTE numbers that provide the services and the cost to the Trust
for this contract.
Response – Oxleas are responsible for all IT services and
so have not outsourced support functions. We do have a support and
maintenance contract which is being re-tendered now, and the costs for
this would be exempt as commercially sensitive, there is no WTE
allocation to the current contract.

I hope that you find this information sufficient; however if you
require any further assistance, please do not hesitate to contact me.

With kind regards

Karen Foreman
Information Governance Co-ordinator.
Tel: 01322 299854
Email - [email address]
Fax: 01322 299851

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