ICT Spend on Case Management Systems

The request was successful.

Dear Devon County Council,

Please can you provide the following information:
1. The software providers your Local Authority uses for:
• Your Education Management Information System (Local Authority use for admissions, LAC, SEND, Early Years etc.)
• The National Client Caseload Information System (NCCIS) returns to the Department for Education
• Managing the performance of the Youth Offending Team and the case management of individual young people
• Your Children’s Centre Management Information System

2. The amount paid to these suppliers annually for support and maintenance.

3. The contract renewal dates and notice period you are required to give for each.

4. The contract manager responsible for market engagement when the contracts end.

Yours faithfully,

Jayne Taylor

access to information - mailbox, Devon County Council

Dear Jayne Taylor,

Freedom Of Information Act 2000

Request Number - 10256664

 

Thank you for your request.  It will be handled in accordance with your
rights under the above legislation and the Council’s Environmental
Information Regulations and Freedom of Information Request Handling
Policy.

Under the above you are entitled to be informed if we hold the information
or not, and if so, to have it provided to you within 20 working days from
the date of receipt, subject to any exemptions.  If an exemption applies
we will inform you, unless that would reveal information that would itself
otherwise be exempt.  We will also give you details of how you may appeal
our decision.

The Council will aim to provide a response to your request as soon as
possible, but by no later than the 7^th of August 2020.

[1]Freedom of Information Privacy Notice

We hope this information is of assistance to you.

 

Regards,

Information Governance Team

01392 383000

Email: [email address]

Website: [2]Devon County Council

 

Your right to complain

If for any reason you are not satisfied with how your request has been
handled, please write to Customer Relations Team, Room 120, County Hall,
Topsham Road, Exeter, EX2 4QD. Details about our Access to Information
complaints procedure can be found at
[3]https://new.devon.gov.uk/accesstoinforma....
  If your complaint is not resolved to your complete satisfaction, you
have the right to refer the matter to the Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Re-use of information
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Use for Direct Marketing purposes is
prohibited. Any other re-use, for example commercial publication, would
require the permission of the copyright holder. Most documents supplied by
Devon County Council will have been produced by local officials and will
be our copyright. If you would like to re-use any of the information which
has been supplied to you, please contact us. Information you receive which
is not subject to our copyright continues to be protected by the copyright
of the person, or organisation, from which the information originated. You
must ensure that you gain their permission before reproducing any
information.

Disclaimer: [4]http://www.devon.gov.uk/email.shtml
Applicable to private messages: "Devon County Council accepts no legal
responsibility for the contents of this message. The views expressed do
not reflect those of Devon County Council"

show quoted sections

access to information - mailbox, Devon County Council

Dear Jayne Taylor

 

Freedom Of Information Act 2000

Request 10256664

 

We write further to your above request.   Under the Act, you were due to
receive a response from us on or before 07 August 2020.  Unfortunately we
have been unable to meet that deadline.  This is mainly due to delays in
obtaining the information from the relevant service.

 

On behalf of Devon County Council we apologise for the delay you have
experienced.  We will aim to provide you with a full response as soon as
possible. Should we encounter any further issues with your request, we
will of course keep you fully informed.

Yours sincerely

 

Information Governance Team

Tel: 01392 383000 – Ask for Information Governance Team

Email: [1][email address]

 

Your right to complain
If for any reason you are not satisfied with how your request has been
handled, please write to Customer Relations Team, Room 120, County Hall,
Topsham Road, Exeter, EX2 4QD. Details about our Access to Information
complaints procedure can be found at
[2]https://www.devon.gov.uk/accesstoinforma...

If your complaint is not resolved to your complete satisfaction, you have
the right to refer the matter to the Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Re-use of information
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Use for Direct Marketing purposes is
prohibited. Any other re-use, for example commercial publication, would
require the permission of the copyright holder. Most documents supplied by
Devon County Council will have been produced by local officials and will
be our copyright. If you would like to re-use any of the information which
has been supplied to you, please contact us. Information you receive which
is not subject to our copyright continues to be protected by the copyright
of the person, or organisation, from which the information originated. You
must ensure that you gain their permission before reproducing any
information.

Disclaimer: Emails and any attached or linked to documents from Devon
County Council which contain personal or sensitive personal data about
clients or employees, or sensitive business data, are confidential. If you
are not the intended recipient, please notify the sender immediately by
replying to the email, and then delete the email without forwarding,
printing, copying, sharing or using it in any way. Personal data in any
format should be processed in accordance with the [3]General Data
Protection Regulations. Personal data we collect from you will be
processed in accordance with this [4]Privacy Notice. Devon County Council
will take all reasonable steps to make emails secure and protect them from
viruses but cannot accept liability for loss or damage caused by their
transmission to a recipients device or network. Please follow your own
organisations virus checking procedure before opening attachments. Links
to publicly available information or to documents in a shared area will be
sent where possible. Senders and recipients of email should be aware that
under UK Data Protection and Freedom of Information legislation the
content of emails may have to be disclosed in response to a request so
care should be taken in terms of content.

 

References

Visible links
1. mailto:[email address]
2. https://www.devon.gov.uk/accesstoinforma...
3. https://inside.devon.gov.uk/news/60secon...
4. https://new.devon.gov.uk/accesstoinforma...

access to information - mailbox, Devon County Council

Dear Jayne Taylor

 

Freedom Of Information Act 2000

Request 10256664

 

We are in receipt of your request for information under the Freedom of
Information Act 2000 dated 10 July 2020 and are pleased to provide

[1]Devon County Council’s response

 

Once again, on behalf of Devon County Council we apologise for the delay
you have experienced.

We hope this information is of assistance to you.

 

Yours sincerely

 

Information Governance Team

Devon County Council

Room 120, County Hall, Exeter, EX2 4QD

Tel: 01392 383000 – Ask for Information Governance Team

Email: [2][email address]

 

Please note that Devon County Council now publishes most Freedom of
Information and Environmental Information Regulations request responses on
its publication scheme. Details of previous responses are available at
[3]https://www.devon.gov.uk/accesstoinforma...
The council requests that members of the public make use of its disclosure
log search facility before making a Freedom of Information or
Environmental Information Regulations request, as it is possible that the
information sought, may have been disclosed in response to a prior
request.

Your right to complain
If for any reason you are not satisfied with how your request has been
handled, please write to Customer Relations Team, Room 120, County Hall,
Topsham Road, Exeter, EX2 4QD. Details about our Access to Information
complaints procedure can be found at
[4]https://www.devon.gov.uk/accesstoinforma...

If your complaint is not resolved to your complete satisfaction, you have
the right to refer the matter to the Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Re-use of information
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Use for Direct Marketing purposes is
prohibited. Any other re-use, for example commercial publication, would
require the permission of the copyright holder. Most documents supplied by
Devon County Council will have been produced by local officials and will
be our copyright. If you would like to re-use any of the information which
has been supplied to you, please contact us. Information you receive which
is not subject to our copyright continues to be protected by the copyright
of the person, or organisation, from which the information originated. You
must ensure that you gain their permission before reproducing any
information.

Disclaimer: Emails and any attached or linked to documents from Devon
County Council which contain personal or sensitive personal data about
clients or employees, or sensitive business data, are confidential. If you
are not the intended recipient, please notify the sender immediately by
replying to the email, and then delete the email without forwarding,
printing, copying, sharing or using it in any way. Personal data in any
format should be processed in accordance with the [5]General Data
Protection Regulations. Personal data we collect from you will be
processed in accordance with this [6]Privacy Notice. Devon County Council
will take all reasonable steps to make emails secure and protect them from
viruses but cannot accept liability for loss or damage caused by their
transmission to a recipients device or network. Please follow your own
organisations virus checking procedure before opening attachments. Links
to publicly available information or to documents in a shared area will be
sent where possible. Senders and recipients of email should be aware that
under UK Data Protection and Freedom of Information legislation the
content of emails may have to be disclosed in response to a request so
care should be taken in terms of content.

 

 

References

Visible links
1. http://www.devon.gov.uk/accesstoinformat...
2. mailto:[email address]
3. https://www.devon.gov.uk/accesstoinforma...
4. https://www.devon.gov.uk/accesstoinforma...
5. https://inside.devon.gov.uk/news/60secon...
6. https://new.devon.gov.uk/accesstoinforma...