Dear Jayne

I am writing to acknowledge receipt of your information request. It has
been allocated reference number FOI75163

The Freedom of Information Act 2000 allows for 20 working days to process
requests for information. You will receive a response no later than the 21
August 2020.

Yours sincerely,

Guy Hoffelner

Information Governance and Elections Officer

Law & Governance Service

Royal Borough of Windsor and Maidenhead

Town Hall, St. Ives Road, Maidenhead SL6 1RF

Web: [1]https://www.rbwm.gov.uk/

Follow us on Twitter: @RBWM 

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Dear Jayne 

 I am writing to respond to your Freedom of Information request dated 27
July 2020 reference FOI75163 

Your question and our answer are as follows:      

REQUEST  

 Dear Royal Borough of Windsor and Maidenhead,

Please can you provide the following information:

1.      The software providers your Local Authority uses for:

•       Your Education Management Information System (Local Authority use
for admissions, LAC, SEND, Early Years etc.)
•       Managing the performance of the Youth Offending Team and the case
management of individual young people
•       Your Children’s Centre Management Information System

2.      The amount paid to these suppliers annually for support and
maintenance.

3.      The contract renewal dates and notice period you are required to
give for each.

4.      The contract manager responsible for market engagement when the
contracts end.

Yours faithfully, 

RESPONSE   

1.      The software providers your Local Authority uses for:

•       Your Education Management Information System (Local Authority use
for admissions, LAC, SEND, Early Years etc.) – Capita ONE (Admissions),
Civica Paris (LAC, SEND, Early Years)
•       Managing the performance of the Youth Offending Team and the case
management of individual young people –  RBWM do not hold this
information.  Our partner organisation providing Children’s Services for
the Royal Borough of Windsor and Maidenhead would hold this information
and can contacted on:
 [1]https://www.achievingforchildren.org.uk/...

Your Children’s Centre Management Information System -  RBWM do not hold
this information.  Our partner organisation providing Children’s Services
for the Royal Borough of Windsor and Maidenhead would hold this
information and can contacted on:
 [2]https://www.achievingforchildren.org.uk/...

2.      The amount paid to these suppliers annually for support and
maintenance.  Capita ONE – £70,956.04 

Civica Paris - £96,000 split equally between Childrens and Adults Services
3.      The contract renewal dates and notice period you are required to
give for each. – Annual renewal April.
4.      The contract manager responsible for market engagement when the
contracts end. – Kevin McDaniel 

This concludes your request reference FOI75163        

If you are unhappy with the information we have provided in response to
your request please write to 

Suzanne Martin      

Electoral & Information Governance Services Manager      

Acting Data Protection Officer       

Royal Borough of Windsor & Maidenhead      

Town Hall, St Ives Road      

Maidenhead SL6 1RF  or send an email to [RBWM request email]     

Yours Faithfully, 

Mike Rowan     

Interim Deputy Data Protection Officer     

Governance Service     

Royal Borough of Windsor & Maidenhead     

Town Hall, St Ives Road, Maidenhead, SL6 1RF.     

Email: [email address]     

Tel: 07859 885491      

 Data Protection: [email address]    

--------------------------------------------------------------------------

From: Jayne Taylor <[FOI #679889 email]>
Sent: 27 July 2020 09:09
To: foi <[email address]>
Subject: FOI75163 Freedom of Information request - ICT Spend on Case
Management Systems
 
CAUTION: This email originated from outside the council. Do not click any
links or open attachments in this email unless you recognise the sender
and are sure that the content is safe.

Dear Royal Borough of Windsor and Maidenhead,

Please can you provide the following information:

1.      The software providers your Local Authority uses for:

•       Your Education Management Information System (Local Authority use
for admissions, LAC, SEND, Early Years etc.)
•       Managing the performance of the Youth Offending Team and the case
management of individual young people
•       Your Children’s Centre Management Information System

2.      The amount paid to these suppliers annually for support and
maintenance.

3.      The contract renewal dates and notice period you are required to
give for each.

4.      The contract manager responsible for market engagement when the
contracts end.

Yours faithfully,

Jayne Taylor

-------------------------------------------------------------------

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show quoted sections

Dear Ms Taylor,
I am writing in response to your Freedom of Information request submitted
to the Royal Borough of Windsor and Maidenhead on 27 July. As our
organisation, Achieving for Children (AfC) provides children's services
for this local authority, we are able to provide a response for the
software managed by AfC. The remainder will be supplied by the Council
themselves.
Request
Please can you provide the following information:

1.      The software providers your Local Authority uses for:

•       Your Education Management Information System (Local Authority use
for admissions, LAC, SEND, Early Years etc.)
•       Managing the performance of the Youth Offending Team and the case
management of individual young people
•       Your Children’s Centre Management Information System

2.      The amount paid to these suppliers annually for support and
maintenance.

3.      The contract renewal dates and notice period you are required to
give for each.

4.      The contract manager responsible for market engagement when the
contracts end 
 
Response
We manage an Early Years funding system in use in AfC RBWM.  
1 - Servelec Synergy Early Years
2 - We are unable to provide this information as it is exempt under
Section 43(2) of the Freedom of Information Act 2000, where disclosure
would be likely to prejudice commercial interests - please see below. 
3 - September 2024
4 - Any future procurement opportunities will be advertised or awarded via
a relevant procurement framework.
Section 43 (2) of the FOIA provides an exemption from disclosure of
information which would or would be likely to prejudice the commercial
interests of any person, including Achieving for Children. The ICO defines
‘commercial interest’ as “a person’s ability to participate competitively
in a commercial activity i.e. the purchase and sale of goods or services.”
The disputed information consists of the costs of the support and
maintenance of an education management system..

Disclosure of the information requested would be commercially prejudicial
and compromise bargaining positions with any actual or prospective
software suppliers in any forthcoming procurement exercise. Furthermore
disclosing this information would hinder our reputation if organisations
believed that any commercially sensitive information would be open to
public scrutiny once the contract was awarded. This could limit the
interest in Achieving for Children contracts making the process less
competitive. We are satisfied that the information is commercial in nature
and that disclosure would be likely to prejudice the company and Achieving
for Children in a commercial environment. Therefore the disputed
information falls within the scope of the exemption.
Yours sincerely,
Lisette Cockell.  
Information Governance Support 
Business Services and Transformation
  
Email: [1][email address]
Achieving for Children
42 York Street, Twickenham, TW1 3BW
[2]http://www.achievingforchildren.org.uk/

References

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